Chevin Country Park Hotel & Spa

Hotels
7 (1854 reviews)
Yorkgate , Otley , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Cozy rooms
Cons:
Noise issues
Cleanliness concerns
Overpriced food

Categories

Cleanliness
5.33
Several reviews mentioned issues with cleanliness, including musty smells and litter.
Service
8.3
Staff were frequently noted as friendly and helpful.
Location
8.84
Location is praised for being nice and convenient.
Room Quality
6.79
Multiple complaints about uncomfortable beds and small room sizes.
Amenities
7.32
Spa facilities were enjoyed but had some accessibility issues.
Value for Money
6.28
Many found the pricing too high for the quality of service and experience.
Food and Beverage
5.83
Food quality received negative comments, described as overpriced and subpar.
Overall Experience
7.3
Overall, mixed sentiments but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Tranquil Woodland Retreat - Nestled above Otley, Chevin Country Park offers secluded accommodation amidst 44 acres of wooded grounds, featuring the luxurious Sonas Spa for a serene escape.

Award-Winning Dining - Indulge in culinary delights at the Lakeside Restaurant, housed in England's largest log building, boasting a stunning roof balcony and terrace for a memorable dining experience.

Ultimate Relaxation - Enjoy a range of leisure facilities including a swimming pool, hot tub, steam room, and outdoor hot tub, complemented by beauty rooms offering rejuvenating treatments and a complimentary gym for guests.

Escape to nature's embrace at Chevin Country Park Hotel & Spa - where tranquility meets luxury.

Important information:

If you wish to eat at the restaurant you will need to make a reservation in advance to avoid disappointment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1854 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 7.3
J
Julie • couple • gb
8
We felt very comfortable staying here
Pros:

Very traditional

Cons:

Nothing

2026-05-16 • via Nuitee
W
Woodhouse • solo_traveller • gb
6
The hotel needs some work but the staff were perfect
Pros:

Location was perfect and the setting very beautiful. Excellent room extras - a great selection of teas, quality biscuits and a little bottle of Prosecco. The staff were super friendly and the food in the restaurant was excellent. A great night’s sleep!

Cons:

Very tired - my bathroom was very clean but had loose taps, the grout cracked and no water pressure. In the bedroom, again really clean but the tv didn’t work, the carpets were threadbare. The EV charger didn’t work, the gym was very dated and the restaurant was cold.

2026-05-15 • via Nuitee
M
Mariel • family_with_children • gb
2
It's old and dated, the staff don't care and we had a bad time.
Cons:

Everything was filthy. The carpets in our room were stained and smelled like wet dog.
The decking was mossy and slippery at our chalet and surrounding areas.
The spa was disgustingly dirty, there was black mould around the edge of the jacuzzi that I accidentally touched and got on my hand. The swimming pool has a line of grime around the water line and is very cold, so not suitable for children as advertised. The changing rooms for the swimming pool and sauna facilities was dirty.
The service in the restaurant was slow and the food was bad.
I wouldn't come here again if you paid me.

2026-05-14 • via Nuitee
S
Stephen • couple • gb
6
Comfortable bed. Great for our needs for one night stay before flight from Leeds Bradford.
Pros:

Location. Breakfast was OK, at least it was cooked to order.

Cons:

Stairs and steps to room. Cold room, even with heater on. Very cold bathroom. Poor communication about steps and stairs to room. No help offered. Not enough staff. Dull decor in public areas. Powdered eggs for scrambled, poor taste. Bacon and black pudding overcooked. Cups too small at breakfast. Not enough variety of fruit choices ready to eat.

2026-05-13 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-05-13 • via Nuitee
T
Tyler • couple • gb
10
Pros:

It was absolutely perfect, scenery was immense, staff were so friendly and helpful. I left my watch in the spa facility’s and before I’d even realised it was missing it had been returned to me by a lovely member of staff. The stay was just perfect from start to finish. I’d also like to mention how lovely the woman in the spa facilities was on the evening. I do wish I’d have caught names as they really do deserve there praises to be sung.

Cons:

Nothing

2026-05-13 • via Nuitee
A
angie • solo_traveller • gb
6
Pros:

Ok , cabin nice. Spa ok could be longer hrs in between bit full, no slippers. Some stuff not working jaquizes.

No heating in had to put a oil heater on in cabin.

Cons:

Bar staff slow . Waited to be served .recepenist never there .

2026-05-13 • via Nuitee
E
Emilio • solo_traveller • gb
8
2026-05-12 • via Nuitee
B
babyboy3m • family_with_children • gb
10
2026-05-09 • via Nuitee
L
Lucy • solo_traveller • gb
10
2026-05-08 • via Nuitee
L
Lesley • solo_traveller • gb
7
My stay was peaceful, I would say the staff at the spa were great.
Pros:

I loved the full body massage!

Cons:

I got transferred to a new cabin with a dodgy handle and was a lot smaller than the other room. Someone changed the cups in the room but didn’t do anything else.

2026-05-07 • via Nuitee
C
Craig • couple • gb
6
Complete luck of the draw.
Pros:

We had a room in the hotel - Which was pleasant, and had a newly refurbed bathroom in which was spotlessly clean. The room overall was also clean. Tea & coffee facilities in the room were average, and there was a small fridge. We didnt use the Spa facilities, although did have a look at them - definitely not luxury but appeared clean enough and pleasant.

Cons:

It's complete luck of the draw the experience you have here - our room, although nice, was on the pricey side. Some of our friends and family that stayed in a small hotel room, or a lodge were not so lucky - their rooms or lodgers were very run down, and had broken and gruby bathrooms.
The whole place could be stunning, but is suffering from years of lack of basic investment and maintance. Broken guttering outside our room (which was otherwise nice) causing constant river of water outside the door and all night. Lakeside seating very old and damaged, some of it falling apart when moved. Staff friendly and helpful - but insufficient staff - 1 memeber of staff on the bar - meaning quite lengthy ques at times.

2026-05-07 • via Nuitee
M
Marv • solo_traveller • gb
5
2026-05-07 • via Nuitee
M
Makhdoom • couple • gb
10
Brilliant
Pros:

Tracy was exceptional on reception. The location Amenities everything was brilliant.

Cons:

A couple who were staying made us feel uncomfortable.

2026-05-06 • via Nuitee
M
Matthew • solo_traveller • gb
9
2026-05-06 • via Nuitee
J
JOHN • family_with_children • gb
4
This hotel has potential, this hotel falls very short.
Pros:

This should be a beautiful hotel, however it has been left to decay. The location, the facilities, the lake, it has the makings of magic. What it needs is some serious investment to bring it up to a decent standard.

Cons:

I don't want to fault any individual staff member, they were all polite and did their best. However, its clear they had employed some local kids on holiday to run the place. They were young, inexperienced and lacked training. They were also CHRONICALLY understaffed. Management are at fault for this.

Also, DON'T EAT THE FOOD!

2026-05-06 • via Nuitee
M
Matthew • solo_traveller • gb
9
2026-05-06 • via Nuitee
K
kev • solo_traveller • gb
10
2026-05-05 • via Nuitee
T
Tracy • couple • gb
9
Lovely place beautiful wedding just little extra care would of been good.
Pros:

Staff were absolutely lovely

Cons:

paying extra for an earlier check-in in reality, if someone is booking a wedding there for the guests, it should come as complimentary, just made the day stressful, rooms were not ready even when people had paid the earlier check in and our room was tiny but had to house several people to accommodate this.

Breakfast was ok however the bacon could of walked off the plate it was so white and why bother serving half a mushroom??

2026-05-05 • via Nuitee
M
Mick • couple • gb
6
2026-05-04 • via Nuitee