Mercure Strasbourg Centre Gare

Hotels
•
Mercure
7.5 (254 reviews)
14-15, Place de la Gare , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Disappointing room quality

Categories

Cleanliness
6.21
Negative sentiments about stains and damage in bathrooms.
Service
9.18
Generally positive comments about staff friendliness.
Location
9.22
Good location mentioned multiple times.
Room Quality
7.17
Inconsistent room quality noted; some rooms outdated or small.
Amenities
6.7
Missing amenities like refrigerators and insufficient room features.
Value for Money
5.66
Many reviews suggest dissatisfaction with pricing versus quality.
Food and Beverage
7.71
Breakfast received mixed reviews but generally acceptable.
Overall Experience
8.18
Overall mixed experiences, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:51

Property Description

Luxurious Accommodations

Mercure Strasbourg Centre Gare offers stylish rooms with modern amenities such as air-conditioning, Wi-Fi, and flat-screen TVs. The panoramic lift adds a touch of elegance to your stay.

Chic Bar and Lounge

Indulge in a unique experience at Le M Bar with its stunning glass ceiling. Sip on expertly crafted cocktails and savor delicious snacks in a sophisticated atmosphere.

Convenient Location

Located just opposite the TGV train station and a short walk from the Hyper Centre and Petite France, Mercure Strasbourg Centre Gare is the ideal base for exploring the city. Plus, being only 5 kilometers from the European Parliament, it's perfect for business travelers as well.

Ready to elevate your stay in Strasbourg? Book now at Mercure Strasbourg Centre Gare for a memorable experience!

Important information:

The bar is open from 07:00 to 22:30. Snacks and quick food service are available in the bar or in your room from 12:00 to 22:30.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 254 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 6.7
Value for Money: 5.66
Food and Beverage: 7.71
Overall Experience: 8.18
J
Jacob • solo_traveller • jp
10
2026-02-14 • via Nuitee
A
alexandra • family_with_children • be
9
Perfect stay in Strasbourg
Pros:

Great location, spotless clean, great staff, good breakfast, just across from public transport and also train station.

Cons:

No frige in the room.

2026-02-12 • via Nuitee
風間 • family_with_children • jp
9
ストラスブールを拠点にアルザスを回るのなら最高のロケーシン
Pros:

とにかく駅から近い。一番近いと思う。
朝食が種類も豊富でとてもおいしかった。

Cons:

昼間に部屋に帰った時に清掃中で、スタッフに舌打ちされた。

2026-02-09 • via Nuitee
D
Denis • family_with_children • fr
8
2026-01-30 • via Nuitee
J
Jamel • family_with_children • fr
5
Pas digne d'un Mercure
Pros:

L'emplacement en face de la Gare

Cons:

L'accueil froid, les chambres ne sont pas propres, toilettes cassées, pas de 3 papiers dans la boîte pour se sécher les mains, l' odeur dans les couloirs et la chambre, tôt le matin des gros travaux juste à côté,c'est vieillot... Le prix pour toute c'est raison énoncer au dessus

2026-01-28 • via Nuitee
T
Tove • solo_traveller • dk
6
This is not a 4 star hotel!
Pros:

I needed a location near the train station, so in that sense it was good.

Cons:

The room was clean but old fashioned. It needs updates. Not enough outlets for charging devices. The carpets and furniture outdated. The bathroom had a tub, ok, but the WC was old and needs replacement. The lighting in the bathroom was poor. No makeup mirror. No kits with toiletries etc. no minibar. No free bottles of water in the room. For EUR 420 a night without breakfast, I think there should be much more offered.

2026-01-21 • via Nuitee
A
Albert • extended_group • nl
8
2026-01-20 • via Nuitee
L
Leslie • couple • us
8
Overprice, uncomfortable room
Pros:

Proximity to the train station was great. The staff were friendly and very helpful.

Cons:

The bedding and pillows were terrible. Hard bed, squishy and flat pillows. The bathroom light shined on the bed when turned on at night. VERY expensive for the equivalent of a 2 star motel room. Because it was Christmas market time, the room was $500 + a night for a shitty room I normally wouldn’t pay more than $150 for something this bad. And there was construction fencing around the front entrance

2026-01-20 • via Nuitee
A
Alena • solo_traveller • ie
9
Pros:

cleanliness, comfort

Cons:

there was a queue at check in, long waiting time

2026-01-20 • via Nuitee
D
David • solo_traveller • gb
4
Very disappointed .
Pros:

Good location. Didn't have breakfast.

Cons:

I checked in at 15.35 and my room wasn't ready. I wanted a shower and to get changed before going out for the evening. I was told I could get changed in the public toilet near the bar. I waited until 16.05 but it still wasn't ready. I finally checked in at 1.05. I thought this was appalling!

2026-01-20 • via Nuitee
M
Matthieu • solo_traveller • fr
7
Hotel vieillissant et des prestations globales médiocres à ce tarif premium
Pros:

Petit déjeuner

Cons:

Salle de bain

2026-01-20 • via Nuitee
N
Nayla • couple • fr
8
2026-01-20 • via Nuitee
G
Guobin • couple • cn
7
2026-01-19 • via Nuitee
S
Sergio • couple • fr
3
2026-01-19 • via Nuitee
S
SYLVIE • extended_group • fr
4
À déconseiller
Pros:

Petit déjeuner très bien

Cons:

pas de lit enfant alors qu’il avait été prévu .Demerdez vous .Merci Ibis budget qui nous a dépanné Pas un 4 étoiles .Propre mais très vieillot.Trous moquette , plafond fissuré.Moquette chambre mouillée après orage , porte vitrée non étanche , la totale

2026-01-19 • via Nuitee
M
MICHEL • couple • fr
10
Excellent.
2026-01-19 • via Nuitee
K
Kristina • family_with_children • ch
7
Pros:

Das freundliche Personal
Super Zmorge in schönem Ambiente
Merci
Es war schön

Cons:

Preis Leistung in der Zimmer Ausstattung lässt zu wünschen übrig

2026-01-08 • via Nuitee
M
Monique • couple • be
8
2026-01-06 • via Nuitee
M
Marina • couple • es
10
Pros:

Ubicación, limpieza y comodidad

2026-01-04 • via Nuitee
A
Alessandro • couple • it
8
2026-01-03 • via Nuitee