Novotel Brussels City Centre

Hotels
Novotel
8.5 (5496 reviews)
Rue de la Vierge Noire 32 , Brussels , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5496 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
B
BERTRAND couple fr
10
Parfait
Pros:

Hotel très bien équipé.
Personnel très aimable et disponible.
Chambres confortables
Hotel très bien situé

Cons:

Literie et oreillers un peu plus fermés
Lait pour le corps dans la salle de bain

2026-04-11 via Nuitee
C
Claudia family_with_children pt
9
2026-04-11 via Nuitee
N
Nada family_with_children gb
9
Comfortable, clean and great location. Breakfast was great variety with constant refills.
Pros:

Location was very good as it was just far away from the main centre and quiet enough to enjoy a good night sleep. We chose a family room which was a very good size for hanging around in for all 4 of us.

Cons:

missing sink inthe separate toilet wasn't ideal

2026-04-11 via Nuitee
J
Julie solo_traveller be
8
Hôtel idéalement situé
Pros:

La situation est idéale. En plein centre ! Le personnel très agréable, attentionné "est-ce que votre séjour se passe bien?"

Cons:

Deux des serviettes de bain n'étaient las pliées à mon arrivée... étaient-elles propres (je n’ai pas osé les utiliser)?! J’aurais voulu acheter un fruit à ́a réception : une des pommes dans la vitrine était pourrie...
Pas de tisane, seulement café et thé

2026-04-10 via Nuitee
T
Tamar family_with_children ge
10
2026-04-10 via Nuitee
M
Marianna family_with_children gb
10
2026-04-10 via Nuitee
A
Aline solo_traveller lb
8
2026-04-10 via Nuitee
A
Ahmed couple no
9
Good Stay
2026-04-10 via Nuitee
M
Marie-Pierre solo_traveller fr
10
2026-04-10 via Nuitee
T
Tim couple ie
9
Great location to explore the city, we thoroughly enjoyed our stay.
Pros:

Excellent location. Very helpful and friendly staff.

Cons:

Nothing.

2026-04-10 via Nuitee
A
Aloyse family_with_children lu
8
Agréable découverte de Bruxelles en famille grâce au beau temps et à un hôtel agréable et bien situé
Pros:

Chambre spacieuse.
Le petit déjeuner était bien, mais un peu monotone. Le service au niveau de la tenue du buffet peut encore être perfectionnée.
L'emplacement géographique de l'hôtel est idéal pour explorer Bruxelles et on se trouve à proximité de nombreux restaurants.

Cons:

La tenue du du buffet pourrait être plus professionnelle (ajouter des produits; enlever les assiettes des tables) et les produits plus variés.

2026-04-10 via Nuitee
V
victoria family_with_children ar
10
Cómodo, accesible y funcional. Todo pensado para el descanso y disfrute.
Pros:

Espacios muy funcionales y cómodos: desde habitaciones, pileta, gimnasio, juegos para niños y compus. El desayuno es abundante, variado y rico. El personal muy amable y dispuesto. La ubicación muy céntrica, cercana a todos los lugares de interés de la ciudad.

Cons:

Todo fue muy bien.

2026-04-10 via Nuitee
D
Denis family_with_children fr
9
Hôtel calme près des lieux à visiter
Pros:

Très bon emplacement pour visites touristiques et restaurants en tout genre et malgré tout très calme.
Moyen de transport également à proximité.

2026-04-09 via Nuitee
M
Martini family_with_children it
9
2026-04-09 via Nuitee
L
Laura family_with_children it
8
Pros:

I servizi la colazione e la posizione abbasta centrale

2026-04-08 via Nuitee
L
Laetitia family_with_children fr
9
2026-04-08 via Nuitee
V
Van der schueren family_with_children ch
10
2026-04-08 via Nuitee
couple za
9
2026-04-07 via Nuitee
D
Daniel family_with_children de
8
2026-04-07 via Nuitee
K
Kjell couple no
10
Pros:

Det aller meste. Perfekt beliggenhet. Rent og pent.

Cons:

Litt lytt. Hørte musikk og prat fra naborommet.

2026-04-07 via Nuitee