Novotel Brussels City Centre

Hotels
•
Novotel
8.5 (5376 reviews)
Rue de la Vierge Noire 32 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5376 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
S
Sahibzada • family_with_children • pk
10
2026-02-14 • via Nuitee
S
Sahibzada • family_with_children • pk
10
2026-02-14 • via Nuitee
D
Daniele • solo_traveller • it
10
Perfetto!
Pros:

Hotel in posizione comodissima, a due passi dalle principali vie e dalla piazza. Stazione della metropolitana dietro l'angolo. Camere molto spaziose e pulite, con tutto il necessario, estremamente silenziose. Colazione ottima dolce e salata.

2026-02-14 • via Nuitee
A
Aline • family_with_children • de
8
Ein schöner Aufenthalt
Pros:

Die Lage war gut. Äusserst freundliche Mitarbeiter

Cons:

Unser Zimmer war direkt an einer Hauptverkehrsstrasse und das war recht laut.

2026-02-14 • via Nuitee
B
Büşra • family_with_children • tr
10
2026-02-13 • via Nuitee
M
Miguel Antonio • family_with_children • co
9
2026-02-13 • via Nuitee
D
DIDIER • extended_group • fr
10
Ideal pour visiter Bruxelles à un prix raisonnable
Pros:

La taille des chambres
Le personnel
Le restaurant et le petit déjeuner
La localisation

Cons:

La moquette 😁

2026-02-12 • via Nuitee
A
ANASTASIA • solo_traveller • gr
7
Βολική τοποθεσία σε ένα ικανοποιητικό ξενοδοχείο.
Pros:

Πολύ καλή τοποθεσία. άνετο δωμάτιο και καθαρό. το πρωινό ήταν καλό αλλά κάθε μέρα το ίδιο.

Cons:

Μια μέρα με την κάρτα του δωματίου μου άνοιξα κατά λάθος ένα άλλο δωμάτιο!

2026-02-12 • via Nuitee
M
matteo • couple • it
9
2026-02-11 • via Nuitee
O
Oliveri • couple • it
9
2026-02-09 • via Nuitee
H
Hesham • extended_group • eg
10
2026-02-09 • via Nuitee
D
David • family_with_children • gb
9
Great hotel and staff
Pros:

Location/staff/restaurant

Cons:

Very noisy at night, but given the location to be expected

2026-02-09 • via Nuitee
K
Kieran • couple • ie
9
Great hotel in the centre of Brussels
Pros:

Modern room, friendly staff and great location.

Cons:

The price was a bit high but it was comparable with other hotels in the area.

2026-02-09 • via Nuitee
D
Daniela • extended_group • de
9
Pros:

Sehr freundliches Personal, Hunde waren sehr willkommen.

2026-02-08 • via Nuitee
M
Man_Gio • extended_group • it
6
2026-02-08 • via Nuitee
E
Eszter • family_with_children • hu
10
Pros:

Szuper helyen van,klassz kényelmes minden

Cons:

Nincs wc kefe 😅

2026-02-08 • via Nuitee
M
Montserrat • solo_traveller • es
9
Pros:

La limpieza y la ubicación

2026-02-08 • via Nuitee
M
Mark • family_with_children • za
9
Pros:

We have two young kids (5 and 3 yo). The room was large enough to feel like there were two separate sleeping areas for us and the kids. The kids loved the pool area. We would happily stay there again

Cons:

Nothing in particular. We had a really nice stay.

2026-02-08 • via Nuitee
A
Anthony • solo_traveller • fr
10
2026-01-31 • via Nuitee
A
Aurélien • solo_traveller • be
10
2026-01-31 • via Nuitee