Novotel Brussels City Centre

Hotels
•
Novotel
8.5 (5668 reviews)
Rue de la Vierge Noire 32 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5668 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
A
Apoorva • family_with_children • se
7
2026-05-02 • via Nuitee
D
Diana • family_with_children • fr
9
Excellent
Pros:

Établissement très agréable , propre . Personnel sympathique .
Chambre impeccable

Cons:

Malgré les fenêtres fermées, on entend le bruit de dehors

2026-05-02 • via Nuitee
B
Berkutzhan • couple • kz
7
2026-05-02 • via Nuitee
S
Shazia • family_with_children • nl
10
Comfortable accommodation with great amenities. Kid friendly and delicious breakfast.
Pros:

It was all excellent thank you, I often stay at novotel hotels when traveling. It is always great service , great breakfast , friendly staff and kids spaces as well.

Cons:

Nothing

2026-05-02 • via Nuitee
C
Crister • solo_traveller • se
7
Pros:

Jättebra frukost

Cons:

Maten dyr i resturang

2026-05-01 • via Nuitee
C
CHENG • family_with_children • fr
9
Pros:

bon emplacement

2026-05-01 • via Nuitee
L
LUIGI • extended_group • it
9
2026-05-01 • via Nuitee
A
Andrea • solo_traveller • cr
10
Pros:

Lo céntrico de su ubicación, buen servicio y muy limpio.

2026-05-01 • via Nuitee
L
Leen • couple • be
8
2026-05-01 • via Nuitee
J
Julio • family_with_children • pe
10
2026-05-01 • via Nuitee
M
M. Radhouene • solo_traveller • tn
8
2026-05-01 • via Nuitee
D
Diana • solo_traveller • us
9
2026-05-01 • via Nuitee
M
Michelle • family_with_children • nl
7
Cons:

Toch wel gehorig vanuit buiten met auto’s, mensen en sirenes.

2026-04-30 • via Nuitee
H
Hasan • solo_traveller • tr
8
Pros:

Location, breakfast

Cons:

Sleepers should be standard in rooms

2026-04-30 • via Nuitee
S
Shaltout • solo_traveller • eg
10
Pros:

Nice staff , they prepared a good cake for my kid birthday . It was a good surprise thank you

2026-04-30 • via Nuitee
H
hicham • solo_traveller • ma
8
2026-04-30 • via Nuitee
S
Sara • solo_traveller • lu
10
2026-04-30 • via Nuitee
V
Victor • solo_traveller • fr
10
2026-04-30 • via Nuitee
G
genevieve • solo_traveller • be
9
Pros:

Proximite de tout
Piscine
Chambre spacieuse

Cons:

Resto service lent avec des enfabts le soir

2026-04-29 • via Nuitee
M
M • couple • nl
10
Centraal gelegen ontspannen verblijf.
Pros:

Het was comfortable, zat midden in het centrum en het personeel was erg vriendelijk.

Cons:

NVT

2026-04-29 • via Nuitee