Sonesta Essential Hotels & Suites Kansas City/Blue Springs

Breakfast was poor & mattress was wore out.....rolled u to the middle. Everything else was good

Did not eat

After checking in, the room had an odor and seemed more like a lower end motel that had a lobby. We wanted a refund after refusing to stay but they would not refund even after paying Expedia for this insurance.

I really love the staff, they have been great

The room (101) smelled like someone had been smoking in there even though it was a non-smoking room, the carpet was still wet from when they tried to clean it. There's absolutely no safety mechanism on the window on the first floor so anyone can climb into your room at night. Guests were up late talking loudly and slamming the door to the parking lot so we did not get much sleep

This stay was fine.

Friendly staff. Quiet. Breakfast was good.

Nice and clean room. Bathroom had shampoo, conditioner and shower gel, lots of towels.
Only challenges were strong deodorizer that made room smell irritating to our sinus, and one of the two beds sagged in the middle.

Was adequate for one night stay. Coffee maker in lobby made nice cappuccino. Didn't try the breakfast.

Nice and very clean

Staff was fine, we did not bring any concerns to the staff. The hotel overall didn’t smell nice, specifically on the 3rd floor and in our room on the 3rd floor. We found the smell coming directly from our air conditioner in the room. We shut it off and opened the window which got rid of the smell in minutes. And the night air was cool and refreshing. The breakfast was abysmal. It lasted until 9 but had very little to offer past 8. The room was tiny withy large furniture that wasn’t needed.

It stinks, moldy AC, no cleaning services were performed in our room entire weekend. Breakfast is not edible.

The room was clean. Enjoyed the vanilla yogurt machine. That is a great idea! Staff was friendly and helpful.

The staff was helpful, even going above expectations by helping restore something that I had forgotten in the room.

I could not connect to the internet. The whole place smelled muggy. The floors were stained, the bathroom floor was cracked. There was a mostly used roll of toilet paper in the bathroom, The pillows were half sized. People were smoking right out the front door. It just felt dirty.

A good economy option, though it’s an older facility and there was a strong stale smoke odor in the room. Good breakfast, bed was comfortable and good friend desk service.

Upon arrival they demanded a Security deposit of $100. Either in cash or charged to your credit card to be refunded in 10 days if any remaining balance after their unidentified charges.

I've stayed at many hotels and this was by far the best bang for my buck. I was very satisfied with the hotel and will stay there again.

Room room was clean, staff was courteous

The staff was great to work with and the rooms clean.

Older hotel in good condition. Excellent value! Didn't try the restaurant. I would easily stay again. Check in was smooth