Home2 Suites by Hilton Atlanta Airport West

i booked a room for myself and family through my work like I always do and I arrived they said they were all booked out! The female at the desk even said they don’t even have my reservation which I knew was a mistake. Then the following tuesday because this was labor day weekend tried to charge my card as if i stayed. what kind of business are you guys running there when I book through work get denied yet you still try to charge me! WOW!!!

Housecleaning services need improvement.
Food services staff excellent and pm front desk staff was friendly and helpful.

Amazing spot, safe, quiet, clean rooms

Fix the shower

1) Needed room service
2) bath door was broken.

Enjoyed my stay will stay again

Our room smelled like mildew, and we saw bugs in the room. Additionally, when I went to the front desk, the associate was on her phone and eating at the front desk. It was very unprofessional and as a result, we decided to only stay one night instead of our originally planned nights.

Clean, quiet and safe. Restaurants and shopping area near by.

Our stay was extremely good! Front desk clerk at check in was very friendly and treated us with great customer service.

Great customer service. Extremely comfy bed and linens. Nice spacious room

If you are looking for a bed for sleeping, this could be the place for you.

Nice, quiet, clean, friendly atmosphere. Close to shopping area and fast food restaurants.

Beautiful spacious rooms, friendly staff…will absolutely be staying with them every time…highly recommend!!

Absolutely amazing..friendly staff and my room was spotless! Close to everything..perfect location.

Front desk ladies were nice and attentive.

Had a great experience staying here. Rooms are well kept & very clean. Bed was also very comfortable , free parking always a plus . Really enjoyed the complimentary breakfast when traveling with the toddler.

I only stay one night. It was quiet, clean and close to shopping area. It seemed to be ran by a family. All of them were polite and friendly. The room needs some slight updates such as new lamps as the metal was a worn. There was one lady at the front desk that was seemed a bit unwelcoming.

The staff was so warm and friendly. Breakfast was delicious and had many options to choose from. The room was clean, roomy, and just what our family needed.

The customer service from the front desk staff was top tier. You don’t get that kind of service now a days. I would definitely recommend staying at this property

The property was Very Clean and Well maintained. Front desk staff were Pleasant.
LUV'd the room which was Oversized like an Apartment!
Checkout morning was a Nightmare. Housekeeping started knocking on the door at 8am, then, 9am, then 11am. I couldn't sleep. Was Exhausted for the rest of the day.