ANEW Hotel Hatfield Pretoria

Hotels
8.1 (452 reviews)
1050 Burnett Street (Entrance on Festival Street) , Pretoria , za

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Dirty carpets
Noisy environment
Poor food quality

Categories

Cleanliness
7.31
Several reviews mentioned dirty carpets and unclean areas, impacting the cleanliness perception.
Service
8.78
Mostly positive feedback on service, with friendly and helpful staff noted.
Location
8.32
Location was convenient for some, but concerns about noise and safety were mentioned.
Room Quality
7.77
Mixed sentiments, with cleanliness issues and some rooms being described as small or uncomfortable.
Amenities
8.8
Amenities were generally well-received, though some felt more could be offered.
Value for Money
8.26
Perceived as fair value, but inconsistent comments on the room quality could influence this.
Food and Beverage
6.81
Negative comments about food quality and breakfast options were noted.
Overall Experience
8.78
Overall experience was largely positive with satisfied guests despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:24

Property Description

Modern Rooms with Amenities
The rooms at ANEW Hotel Hatfield Pretoria are elegantly decorated and equipped with modern amenities like flat-screen TVs, air conditioning, and kitchenettes in some rooms.

Dining and Entertainment
Guests can indulge in delicious meals at the hotel's restaurant, grab a drink at the bar, and unwind in the cozy lounge area.

Convenient Location and Shuttle Service
Located just a short drive from Pretoria, the hotel offers a complimentary shuttle service within a 5 km radius, making it easy for guests to explore nearby attractions like Brooklyn Shopping Centre and Loftus Versfeld Stadium.

Experience comfort and convenience at ANEW Hotel Hatfield Pretoria. Book your stay now for a memorable experience.

Important information:

We are currently undergoing renovations to our outdoor pool & patio space. We can’t wait to share this upgraded space with you soon. Thank you for your understanding. We apologize for any inconvenience caused.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 452 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 8.78
M
Moloantoa • extended_group • za
1
Need my refund
Pros:

Need my refund the my cancelled my booking

Cons:

Need my refund they cancelled the booking I have arrived

2026-05-15 • via Nuitee
C
Chris • extended_group • za
9
2026-05-13 • via Nuitee
N
Nielas.adams • solo_traveller • za
5
2026-05-12 • via Nuitee
P
Pulane • solo_traveller • za
7
clean and well kept
Pros:

good and well cooked

Cons:

nothing

2026-05-12 • via Nuitee
L
Leon • family_with_children • za
10
Pros:

Workers very good

Cons:

Friendly

2026-05-11 • via Nuitee
B
Boitumelo • couple • za
10
From the front desk, bar, and kitchen staff, I felt as if I were in a 5-star hotel. I would love to visit again.
Pros:

Ample parking space. The staff is friendly, professional, and passionate about their work especially Adelaide.

Cons:

While the water crisis is not the hotel’s responsibility, exploring alternative water resources during city shortage would help prevent inconveniencing guests.

2026-05-11 • via Nuitee
L
Leon • family_with_children • za
10
Pros:

Everything was good

Cons:

Clean

2026-05-11 • via Nuitee
E
Eunice • couple • za
10
It was comfortable to stay and the staff were welcoming.
Pros:

The aesthetic is good

Cons:

The some of the lights in my room were not working.

2026-05-10 • via Nuitee
A
Arno • solo_traveller • za
8
2026-05-10 • via Nuitee
N
Nelisile • couple • za
7
2026-05-08 • via Nuitee
A
Angie • family_with_children • za
4
Pros:

The kitchen staff are very friendly

Cons:

The carpets are dirty, when you order from the menu food takes very long , the noise from outside midnight is bad

2026-05-08 • via Nuitee
K
Kgokong • solo_traveller • za
10
2026-05-06 • via Nuitee
V
Vongani • couple • za
6
Cons:

The breakfast wasn’t on point it was not a buffet as advertised

2026-05-04 • via Nuitee
M
Morakile • solo_traveller • za
10
2026-05-03 • via Nuitee
F
Fadzi • solo_traveller • za
10
2026-05-01 • via Nuitee
D
Daniel • solo_traveller • za
8
2026-04-30 • via Nuitee
K
Kgopotso • couple • za
6
2026-04-29 • via Nuitee
N
Nancy • solo_traveller • za
10
Pros:

Everything from receptionist to my room i was very neat 👌
I will definitely go back

Cons:

The bed we slept like babies
I was so impressed

2026-04-29 • via Nuitee
N
Nyandeni • couple • za
10
2026-04-29 • via Nuitee
M
Maupi • couple • za
8
Pros:

Staff friendly and welcoming, room was very clean, comfortable bed

Cons:

Room 118, The noise from outside(cars on burnett street) was too bad. It was not easy to focus on my work.

2026-04-27 • via Nuitee