Garajau Madeira Hotel

Hotels
7.4 (3849 reviews)
Estrada Do Garajau, 131 , Caniço , pt

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Variety in breakfast
Cons:
Noisy rooms
Limited amenities
Need for renovations

Categories

Cleanliness
6.79
Generally clean but some comments about room odors and issues with housekeeping;
Service
8.26
Friendly and accessible reception, but some issues with timing of plate removal during breakfast.
Location
8.8
Good location for exploring the area with convenient access to transportation and local amenities.
Room Quality
6.25
Significant concerns about noise, lack of requested room, and comfort of the mattress.
Amenities
6.28
Limited kitchen utensils, absence of Wi-Fi, and issues with temperature control in rooms.
Value for Money
7.74
Good value with a decent breakfast and overall pricing but requires more updates.
Food and Beverage
8.29
Varied breakfast options and quality but some service timing issues.
Overall Experience
6.76
Mixed overall experience; some positive elements but major concerns affect willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:15

Property Description

Modern Rooms with Balcony

Dom Pedro Garajau offers modern rooms with wooden furniture and neutral colors, each equipped with satellite TV and a balcony overlooking either the gardens or the Atlantic Ocean.

Large Outdoor and Indoor Pools

Guests can unwind on sun loungers by the expansive outdoor pool or enjoy the sea view from the indoor pool with a sliding roof, perfect for relaxation regardless of the weather.

Sports Court and Convenient Location

The hotel boasts a sports court for activities like volleyball and badminton. With a tour desk, proximity to Funchal, and easy access to Madeira International Airport, guests can effortlessly explore the island with the added convenience of on-site car rental services.

Book your stay at Dom Pedro Garajau for a memorable experience on Madeira Island!

Important information:

Please note that from the 1st of May 2017 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 18 and older. It is subject to a maximum amount of EUR 5 per guest.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3849 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.8
Room Quality: 6.25
Amenities: 6.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 6.76
A
Anhelina • couple • gb
4
50/50 price and location great, rest of the things not really great
Pros:

There was a cool restaurant next door where we had a delicious meal, so those are all pluses.

Cons:

we came to this hotel for one night because its location is half an hour from the airport. when we booked the hotel booking com asked us what time we would arrive and guessed the suggested hours, i clicked on the 14:00 button. and paid the money. after that i received a very long message from the hotel that i am not allowed to arrive earlier than 15:00 and that i can pay some money and blah blah blah. i said "don't worry i will be after 15:00". at 15:40 i arrived at the reception there were a lot of people and they all looked friendly, we greeted each other i gave my documents and asked them to pack my breakfast for me because i was planning to leave the hotel at 4 am. they replied that i informed them too late. i.e. i informed you too late? and when was i supposed to inform you?? Then they started telling us how to get to our room, I'll be honest the hotel is sooooooooo big and very old. One pool is closed for renovation and the other is open, the water is icy cold, there were only 20-25 sunbeds, there was a bar but it closed around 7 o'clock. I didn't see anything else in the hotel. The room is old, and everything in it too. Except for the bed, it seemed new to me

2026-06-27 • via Nuitee
E
Enrico • couple • it
8
2026-06-27 • via Nuitee
L
Lisandra • solo_traveller • pt
10
2026-06-27 • via Nuitee
A
Annie • extended_group • gb
10
Great place, lovely staff and facilities!
Pros:

Beautiful place! Really easy to check in and out (even with us getting there at 2am due to flight times). All of the staff were lovely. Good breakfast, indoor pool was great and had great views and a ping pong table!

2026-06-27 • via Nuitee
R
Rocha • couple • es
10
Pros:

Buena ubicación, habitación bien y tranquilidad muy buena

2026-06-25 • via Nuitee
C
Cloe • couple • fr
9
Pros:

L’emplacement, le jardin, la piscine, le personnel de l’hôtel.

Cons:

Le lit et la télé

2026-06-25 • via Nuitee
O
Odile • solo_traveller • fr
8
Pros:

J'ai apprécié l'accueil di personnel et leurs gentillesses.
Mais aussi l'intention porté pour mon anniversaire.
Ça m'a énormément touchée.

Cons:

Il n'y avait pas de wifi sans les chambres c'est dommage.
Mais dans l'ensemble c'était très bien.

2026-06-24 • via Nuitee
M
Maria • couple • pt
8
Confortabel
Pros:

It was clean, the breakfast was tasty although it didn't have much variety and the staff were really nice and always available to help. The room was simple but conformable enough.

Cons:

It's a Hotel with a lot of potencial but the common areas were a bit degraded and could benefit from some work

2026-06-24 • via Nuitee
S
Sergio • solo_traveller • pt
4
Pros:

O dia da saída.

Cons:

Praticamente nada.

2026-06-23 • via Nuitee
A
Andrade • solo_traveller • pt
8
2026-06-22 • via Nuitee
S
Santana • solo_traveller • pt
9
Amamos a experiência
Pros:

Atendimento, eles tentaram resolver nossas questões com diárias, comodidade, foram bem cordiais, gostamos também da localidade, e pequeno Almoço

Cons:

O quarto não isolava o som que vinha do outro quarto

2026-06-21 • via Nuitee
C
Christopher • solo_traveller • ca
6
Pros:

The staff were friendly ans the rooms were fairly big. The restaurant across the street Antonio's was superb.

Cons:

The buildings are not connected and there are no elevators. If you are coming from overseas for several weeks with significant baggage it's a serious pain in the ass to haul baggage down the street, up the stairs to the door and then up and down several further flights of stairs.

2026-06-21 • via Nuitee
F
Freitas • solo_traveller • pt
10
2026-06-21 • via Nuitee
J
Jorge • couple • pt
9
Pros:

A disponibilidade dos funcionarios e pequeno almoço

2026-06-20 • via Nuitee
P
Paul • solo_traveller • be
7
2026-06-19 • via Nuitee
J
Jose • solo_traveller • pt
8
2026-06-18 • via Nuitee
A
Alessio • couple • it
10
tutto perfetto
Pros:

hotel fantastico per essere un 3 stelle, piscina coperta favolosa con un fantastico affaccio sul cristo Rei. colazione ottima e camera molto pulita con un favoloso balcone che ci siamo goduti a pieno

2026-06-18 • via Nuitee
H
hettyspronk • couple • nl
7
Heerlijk genieten!
Pros:

Onze kamer was in gebouw 3, en dat vonden we precies goed: niet zo ver van het restaurant en ook niet ver van het zwembad.De tuin van het hotel is prachtig. Het ontbijt was heerlijk; veel keuze. En het zwembad was ook heel fijn; we konden er onze rondjes dagelijks zwemmen. Er waren genoeg ligstoelen. En er was n bar waar je lekkere cocktails kon bestellen.
Als je ervoor kiest om niet elke dag je kamer te laten schoon maken, krijg je een tegoedbon van €5 voor bij de bar. Ook heel leuk!

Cons:

De bedden in onze kamer waren hard.
Bij het zwembad was de muziek erg hard. We waren blij dat we daar onze kamer niet hadden. Bij ons gebouw was het gelukkig rustig.

2026-06-17 • via Nuitee
P
Pereira • solo_traveller • pt
6
2026-06-17 • via Nuitee
P
Paulo • solo_traveller • pt
6
Pros:

Quarto muito limpo e um bom pequeno almoço.

Cons:

Ausência de isolamento acústico.

2026-06-17 • via Nuitee