Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Friendly staff
Cons:
Outdated facilities
Issues with cleanliness
Limited service response

Categories

Cleanliness
7.88
Some reviews mention cleanliness positively, but there are concerns about old and unclean bathrooms.
Service
9.05
Generally positive sentiments about the staff's friendliness and willingness to help.
Location
9.09
Many guests appreciated the location, noting its proximity to attractions.
Room Quality
7.54
There are mentions of outdated rooms needing modernization.
Amenities
8.07
Facilities were noted as good, but some were seen as outdated.
Value for Money
7.53
Concerns about pricing versus what was provided, especially regarding food and beverage.
Food and Beverage
7.88
Most guests found breakfast and dining options overrated for the hotel class.
Overall Experience
8.55
Overall stay was positive, with some criticisms that didn't significantly affect the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:31

Property Description

Experience the Vibrant Heart of Phuket at Royal Phuket City Hotel - SHA Plus

Spacious Rooms with Thai Touches: Enjoy air-conditioned rooms adorned with colorful Thai decor, featuring modern amenities like a satellite TV and personal safe for a comfortable stay.

Relax by the Outdoor Pool and Indulge in Authentic Dining: Unwind by the outdoor pool or sneak in a workout at the fitness center. Treat your taste buds to authentic Chinese cuisine at the Yan Long Restaurant for a delightful culinary experience.

Convenient Location for Exploring: With Hok Nguan Kung Shrine a short walk away and Wat Chalong Temple a quick drive, explore the cultural gems of Phuket with ease. Book your stay now and make the most of your Phuket getaway at Royal Phuket City Hotel - SHA Plus.

Important information:

Roundtrip airport transfer is available from 06:00 to 23:00 only.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for THB 800 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1247 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.88
Overall Experience: 8.55
C
chris • family_with_children • ie
8
Fine 4 star hotel
Pros:

Excellent hotel good location nice facilities

Cons:

My partner thought bed was too hard

2026-03-13 • via Nuitee
B
Baris • family_with_children • nl
9
2026-03-13 • via Nuitee
A
Adegbenga • couple • gb
10
2026-03-13 • via Nuitee
P
Passenger24214088574 • Couples • Mitchelstown, County Cork
8
Fine 4 star star hotel
Pros:

Pleasantly surprised very fine hotel with friendly staff big lobby area excellent Chinese restaurant

2026-03-12 • via Tripadvisor
I
itay • family_with_children • il
7
Pros:

המיקום

Cons:

המלון ישן ולא מתוחזק היטב
ארוחת הבוקר דלה

2026-03-11 • via Nuitee
M
Marie • family_with_children • fr
8
Pros:

Le restaurant était très bon.
Le personnel souriant et attentif.

Cons:

Rien

2026-03-10 • via Nuitee
S
Seda • couple • es
9
2026-03-10 • via Nuitee
L
Lang • solo_traveller • de
8
2026-03-09 • via Nuitee
A
ANGELA • family_with_children • za
10
Pros:

The hotel was magnificent. The staff were incredibly friendly and even helped us to find activities to do in the town. The Chinese restaurant on the first floor was something to behold. I am recommending this hotel to all my friends and family

Cons:

Nothing, everything was spectacular.

2026-03-09 • via Nuitee
D
David • solo_traveller • gb
4
Most unfortunate. Never return never recommend
Pros:

Its proximity to Town

Cons:

Communication was difficult most of the times, bedding changes were not automatic, mean with supplies

2026-03-08 • via Nuitee
L
lucas jose • couple • es
8
2026-03-07 • via Nuitee
R
Roberto • family_with_children • mx
6
no muy bonito lugar
Pros:

relativamente cerca del muelle, pero nada mas. Si te interesa el centro de pucket, bueno aqui alojate.

Cons:

Los cuartos algo viejos. El desyuno no muy bueno. y la espera para el check out para verisar tu habilation.

2026-03-06 • via Nuitee
T
Torna_al_Born • family_with_children • es
8
Bon hotel per explorar Phuket Town
Pros:

Els esmorzars al rooftop, la terrassa superior de l'hotel han estat increïbles, amb gran varietat de menjar freds i calents.

Cons:

La situació de l'hotel, si bé és bona per explorar la ciutat és molt lluny de les platges.

2026-03-05 • via Nuitee
R
Robert • couple • ie
10
A great place to stay if you’re planning to stay in Phuket Old Town.
Pros:

The hotel was in a great location, located right next to the Sunday markets. The room was very spacious and clean, the staff was super friendly.

Cons:

N/A

2026-03-05 • via Nuitee
A
Antonio • couple • it
9
2026-03-04 • via Nuitee
Y
Yuri • couple • au
9
2026-03-04 • via Nuitee
L
Lisbeth Muller • family_with_children • no
9
2026-03-03 • via Nuitee
L
Lynn Karon • couple • es
9
Good location, close to all amenities.
Pros:

Very clean. Good location.

2026-03-02 • via Nuitee
N
Noé • solo_traveller • ch
10
2026-03-02 • via Nuitee
R
Riwan • family_with_children • fr
6
2026-02-27 • via Nuitee