Service Plus Inns and Suites

Hotels
8.2 (1077 reviews)
10810 – 107 Avenue , Grande Prairie , ca

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great amenities
Clean rooms
Cons:
Cleanliness issues
Noise from other guests
Breakfast quality complaints

Categories

Cleanliness
7.03
Multiple reviews highlighted cleanliness issues, including filthy floors, hairs in the tub, and a musty smell in the room.
Service
9
Staff were frequently described as friendly, accommodating, and willing to help.
Location
9.04
Positive mentions of the hotel's convenient location and proximity to attractions were consistent.
Room Quality
7.49
Room quality had mixed reviews due to complaints about noise and bed sizes, but some guests found rooms comfortable.
Amenities
8.52
Good pool facilities and enjoyable hot breakfast were frequently mentioned as positives.
Value for Money
7.98
Generally considered good value, although some felt the breakfast quality could be improved.
Food and Beverage
8.03
Breakfast options received positive feedback, but some complaints about quality were noted.
Overall Experience
8.5
Overall experience was positive, though some issues mentioned led to reservations about future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:28

Property Description

Indoor Water Park and More
Featuring an exciting indoor water park, Service Plus Inns and Suites in Grande Prairie offers a fun-filled stay for all guests. Start your day with a complimentary hot breakfast and stay connected with free Wi-Fi during your visit.

Comfortable Rooms with Amenities
Relax in well-equipped guest rooms that include a 32” flat-screen TV, a microwave, a fridge, and a desk for your convenience. Select rooms even boast a luxurious spa bath for a truly indulgent experience.

Convenient Facilities and Nearby Attractions
Take advantage of the fitness centre, hot tub, business centre, and 24-hour reception available to all guests. Plus, with the Great Northern Casino just steps away and O'Brien Provincial Park a short drive from the hotel, entertainment and outdoor adventures are within easy reach.

Book your stay at Service Plus Inns and Suites now for a memorable Grande Prairie getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the property does not accept Visa Debit cards on check-in. Only major credit cards are accepted: Visa, Mastercard, and American Express.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Feb 26, 2026 until Thu, Mar 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1077 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
R
Ray Hutchins • family_with_children • ca
10
2026-03-20 • via Nuitee
A
Andrew • solo_traveller • ca
5
Too noisy. And smallest TV’s I have ever seen in a hotel. Won’t stay here again.
Pros:

Location was just off of the main road so nice and quiet.

Cons:

The walls were very thin and I could hear everyone in surrounding and above rooms getting up.

2026-03-19 • via Nuitee
T
Terry • couple • ca
10
2026-03-17 • via Nuitee
D
Dave • couple • ca
10
Great stay thanks.
Pros:

Very comfortable, clean rooms. Friendly staff and a great location. Close to everything.

2026-03-17 • via Nuitee
J
Jessica • family_with_children • ca
10
2026-03-16 • via Nuitee
L
Lorraine • family_with_children • ca
8
2026-03-16 • via Nuitee
T
Tara • couple • ca
7
I need a gift card or something due to the waterslide, and hot tub being out of order, as that is the exact reason I cho
Pros:

Location, and such.

Cons:

It is pathetic that a guy books there due to the waterslide, and the hot tub. I am not made aware until after I pay. In my mind I should have been offered one of the gift cards they were giving away with a nights stay, but I was offered nothing. If I do not end up with a gift card or something after this review, I will never stay there again.

2026-03-16 • via Nuitee
J
Jessica • family_with_children • ca
9
2026-03-16 • via Nuitee
J
Jessica • family_with_children • ca
9
2026-03-16 • via Nuitee
L
Linda • family_with_children • ca
8
2026-03-15 • via Nuitee
T
Tom • couple • ca
9
2026-03-15 • via Nuitee
K
Karen • family_with_children • ca
7
2026-03-09 • via Nuitee
C
Connie • couple • ca
5
Got 3hrs sleep for $130 and a horrible breakfast.
Pros:

Shuttle service

Cons:

4am night desk clerk was grumpy & rude.

Morning breakfast.. bacon wasn’t cooked at all, hashbrowns weren’t golden they looked frozen then put in microwave. The French toast was frozen & took 8-10xs toasting tho thaw.

2026-03-01 • via Nuitee
N
Noella • family_with_children • ca
8
Pros:

Staff and Breakfast were great.

Cons:

Bed and couch not super solid. We'll worn.

2026-02-28 • via Nuitee
F
Fred McCarthy • family_with_children • ca
10
2026-02-26 • via Nuitee
S
Shirley • extended_group • ca
8
2026-02-23 • via Nuitee
C
Cynthia • family_with_children • ca
10
2026-02-23 • via Nuitee
L
Lynn • family_with_children • ca
10
2026-02-22 • via Nuitee
A
anzhelika • couple • ca
10
2026-02-13 • via Nuitee
V
Vadym • couple • ca
5
2026-02-11 • via Nuitee