Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.96
Some rooms reported cleanliness issues, including mould in the shower and bad smells.
Service
7.93
Service was adequate but could be improved, with some reports of unfriendliness at check-in.
Location
8.97
Great central location, close to attractions and the park.
Room Quality
7.42
Rooms reported as clean and comfortable, but some issues with furniture and bed comfort.
Amenities
6.95
Several amenities were reported as lacking, including no breakfast and closed pool.
Value for Money
8.41
Good value relative to location, though some felt it was pricey for the quality offered.
Food and Beverage
5.46
Limited food options and no breakfast available during stay.
Overall Experience
7.93
Stable overall experience but with several notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Chalet-Style Accommodation
The Waterton Lakes Lodge offers cozy chalet-style guest rooms just a short walk from the picturesque Waterton Lake. Each room is equipped with modern amenities like free WiFi, bar fridges, microwaves, and coffee makers, ensuring a comfortable stay.

Dining at Vimy's Lounge & Grill
Indulge in delicious meals at Vimy's Lounge & Grill, where you can enjoy a spacious and casual dining experience. With mounted flat-screen TVs and a full bar, this restaurant is the perfect place to unwind after a day of exploring the national park.

Winter Activities and Health Club
During the winter season, guests can rent snowshoes and cross-country skis on-site to explore the snowy landscapes. For relaxation and wellness, visit the Waterton Health Club located within the property, offering a range of facilities to rejuvenate your body and mind.

Experience the beauty of Waterton Lakes National Park and book your stay at The Waterton Lakes Lodge today!

Important information:

Guests are kindly requested to note that due to the remote location of Waterton (AB) there are no grocery shops or petrol stations open during mid-October until mid-May. Please contact the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 952 reviews
Cleanliness: 6.96
Service: 7.93
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 5.46
Overall Experience: 7.93
J
Joanna • extended_group • ca
9
2026-03-04 • via Nuitee
G
Gerry • couple • ca
10
Will definitely be coming back to this property.
Pros:

Really enjoyed the fire place and the big tub.

Cons:

Nothing

2026-02-23 • via Nuitee
R
Robert • solo_traveller • ca
5
No pool sa advrt
Cons:

No pool and recreation facilities , as advertised, and these facilities have been out of action for the season
Bad show

2026-01-19 • via Nuitee
K
Kendra • couple • ca
2
Fine but the facilities were in poor condition.
Pros:

Location is great relative to the townsite.

Cons:

The shower was FULL of mould. On the floor and the walls, to the point where we didn’t want to use it. The bed was also very, very soft and uncomfortable with only two pillows provided for a king sized bed and no others stored in the room.

2026-01-19 • via Nuitee
P
Penelope • couple • ca
7
Pros:

location was excellent.

Cons:

AC was working but couldn't use it because it smelled very musty, wasn't clean

2026-01-19 • via Nuitee
M
Mary • couple • us
9
Beautiful
Cons:

The tv wouldn’t stay connected to the internet. Kept dropping out

2026-01-19 • via Nuitee
M
Mike • couple • ca
3
We were travelling for six days this was by far the worst place we stayed
Pros:

The property is in a beautiful place in Alberta

Cons:

The food was way overpriced and wasn’t that good the service in the restaurant was terrible the bed in the room was so soft you had trouble turning over it was a job just to get up

2026-01-19 • via Nuitee
C
Christanna • couple • us
9
Cons:

Buildings were easy to find but Room numbers were hard to find.

2026-01-19 • via Nuitee
P
Pam • family_with_children • ca
2
I was very disappointed that I paid so much for very poor accommodations.
Pros:

The close proximity to the lake.

Cons:

It was very pricey for a run down ski lodge with no complimentary breakfast and the pool and hot tub were not open.

2026-01-19 • via Nuitee
S
Sandeep • family_with_children • ca
6
2026-01-19 • via Nuitee
W
Wendy • couple • ca
6
Pros:

Could use some Upgrades

Cons:

Bathroom had Mold in the shower

2026-01-19 • via Nuitee
R
Roiz Jeremiah • extended_group • ca
8
2026-01-19 • via Nuitee
N
Nomana • extended_group • ca
1
2026-01-19 • via Nuitee
A
Anabelle • family_with_children • ca
10
Happy
Pros:

Very clean, near to all, beautiful place

Cons:

No free breakfast

2026-01-19 • via Nuitee
C
Craig • couple • ca
5
2026-01-19 • via Nuitee
A
ankita • extended_group • ca
1
Pros:

Nothing was good except the okiesh location.the pictures says spmething else and they gave you the shittiest property

Cons:

The staff was so unprofessional un polite, and has zero sense of customer service.Despite if the frequent request if giving 2 rooms together as we had kids they gave us a room with a hallway in mid. The room was not as per the expectation they gave is shitty shady room, with no room to stand im thi because of the stairs going outside the whole room
Does not have proper lights it was so congested and risk for the kids to go in hallway stairs. Amd ee could not enjoyed stYing with freinds. My son has woke up in the e middle of the night cam w crying in another room which was literally far as per the expectation we mentioned thousand tomes but staff was not even listening.I wosh i could hVe booked some other lodge.No proper facilities.

2026-01-15 • via Nuitee
N
Nimish • couple • ca
8
2026-01-15 • via Nuitee
J
Joseph • couple • ca
3
Pros:

Location

Cons:

Bulb was flickering, shower gel wasnt refilled, tv disconnects after 2 episodes of friends

2026-01-15 • via Nuitee
9
923mairiv • Couples
10
Weekend away
Pros:

Carol your absolutely the best ambassador for the 4 properties.
Our room was comfortable, clean and was great to have the kitchen
Can't wait for our next weekend away, in 2026.

2025-11-30 • via Tripadvisor
D
Danielle • extended_group • ca
8
2025-11-20 • via Nuitee