I-26 Inn

Hotels
4.4 (264 reviews)
2316 Browns Mill Road , Johnson City , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking

Review Highlights

Pros:
Convenient location / close to area
Some attempt at compensation by management
Cons:
Bed bugs reported
Rooms dirty and run-down
Sewage smell / nonfunctional bathroom reported
Front desk unresponsive and at least one disrespectful interaction
Inadequate heating/amenities (space heater, cold room)

Categories

Cleanliness
1
Very poor — multiple reviewers report bugs (including bed bugs), smelly and dirty rooms, and visible damage/marks on the floor; sewage smell reported in one stay.
Service
8.3
Mixed and inconsistent: reviewers describe unresponsive front desk at night and at least one disrespectful interaction, but there was an attempted intervention by a supervisor and a partial refund was issued; rating reflects uneven service response (some remedy attempts despite serious lapses).
Location
10
Positive — multiple comments note that location was convenient/close to the area the guests needed to be in; described as the only good thing by one reviewer.
Room Quality
1.2
Poor and run-down — rooms described as inaccurate compared to photos, with reports of bugs, general disrepair and unpleasant conditions (smelly, dirty).
Amenities
2.8
Below average — minimal or inadequate amenities noted (space heater provided after request, but heating issues and lack of usable shower/toilet during an incident).
Value for Money
2.5
Poor — guests felt the stay did not represent good value (small partial refund issued felt disrespectful to one guest; overall conditions far below expectations).
Food and Beverage
4.4
Standard quality for this hotel tier — not mentioned in reviews.
Overall Experience
5
Mixed overall — while location is convenient and there were partial attempts to remedy issues, multiple reviews describe severely negative experiences (bed bugs, sewage smell, dirty rooms, rude/unresponsive staff); the score balances those extremes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:39

Property Description

Convenient Location
Located just 6.2 km from Tweetsie Trail, I-26 Inn offers easy access to popular attractions nearby.

Comfortable Accommodation
The 3-star hotel features free WiFi, free private parking, and a 24-hour front desk for a pleasant stay.

Nearby Attractions
Explore George L. Carter Railroad Museum (6.6 km) and Tipton-Haynes Historic Site (8.7 km) during your visit.

Book your stay at I-26 Inn for a convenient and comfortable experience near Johnson City's top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TRI

Location

Guest Reviews

4.4
Based on 264 reviews
Cleanliness: 1
Service: 8.3
Location: 10
Room Quality: 1.2
Amenities: 2.8
Value for Money: 2.5
Food and Beverage: 4.4
Overall Experience: 5
J
Jermiah • solo_traveller • us
1
Not clean and people was loud throughout night
Pros:

Nothing

Cons:

The room is run down has bugs needs new pictures because this is not accurate pictures floor had been drawn on

2026-07-17 • via Nuitee
W
White • couple • us
1
Terrible
Pros:

Location was the only good thing

Cons:

They had bed bugs and I had a severe allergic reaction

2026-06-11 • via Nuitee
W
White • solo_traveller • us
7
2026-05-24 • via Nuitee
R
ryan • solo_traveller • us
1
2026-05-16 • via Nuitee
P
Patricia • couple • us
1
Disgusting!
Pros:

It was the worst place ever. We did not stay and are hoping they will refund our money. Please take it off your listing it is an embarrassment for you.

Cons:

Everything. Smelly, dirty. The worst!!

2026-04-13 • via Nuitee
M
Montgomery • couple • us
10
2026-03-31 • via Nuitee
B
Brandi • couple • us
5
2026-03-22 • via Nuitee
H
hurd • solo_traveller • us
1
I was robbed at the i-26 motel
Pros:

It was relatively close to the area that I had to do business in.

Cons:

Here's my experience around midnight the shower and the toilet started to bubble up sewage and smell foul I went to the front desk to try to get help no one came to the front desk I have rang the bell a couple of times and stood out there no one came in the morning when I went and got this when I got the supervisor supervisor said that they were giving me a new room when I went to they told me to wait until 10:30 check out and come check out time they refuse to give me a new room I was comfort $11 by booking.com which I feel was disrespectful
I was in a room from most of the night with no shower or toilet and it smelled like sewage. All I asked for was another room to shower and I was refused that and the immigrant who was at the front desk was incredibly disrespectful.
I hope ice visits his place

2026-03-04 • via Nuitee
M
Mike • solo_traveller • us
1
Cons:

After i checked in they said wait, came back with a spaceheater. Got dwn to 31 that night

2026-03-01 • via Nuitee
T
Tracy • solo_traveller • us
4
Very dissatisfied
Pros:

Nothing

Cons:

The rooms are not what they’re like when they show them on the app. The bathroom was terrible. Zip strips, holding up the toilet paper holder. A round toilet seat on an oblong toilet. The door handle did not fit the door. You can see light through where the door handle is on the door. A non-smoking rooms clearly posted we smoked in. You can smell the smoke from other people‘s rooms. People living in the hotel rooms. Yes I understand that some people might have to do that. but still need to obey the rules of the hotel. Floor had gaps in it where they try to put the flooring down. The armoire that was in there was filthy. The price I paid is not the price it’s worth. I felt very uncomfortable there. I wanted to leave, but unfortunately the card was already charged so that’s where I had to stay for two days. I would not stay there again.

2026-01-19 • via Nuitee
M
Michelle Michael Carson • couple • us
6
2026-01-15 • via Nuitee
B
Brandi • couple • us
7
2025-12-22 • via Nuitee
R
Roberto • solo_traveller • us
1
Pros:

The price

Cons:

The roaches, old curtains an gaps between the door an frame.

2025-12-01 • via Nuitee
C
Cesario • solo_traveller • us
1
2025-11-14 • via Nuitee
T
Thomas
2
Pros:

Staff wanted me to pay when I went through auto pay to get the room

2025-10-11 • via Nuitee
J
Juan
2
Pros:

Bad place

2025-10-11 • via Nuitee
W
Wilma
2
Pros:

The motel needs a lot of work and an exterminator.

2025-10-05 • via Nuitee
L
Lonnie
2
Pros:

not a very good place to stay

2025-10-04 • via Nuitee
C
Cesario • couple • us
1
2025-10-04 • via Nuitee
F
Felo • family
2
Pros:

This property did not have doors that locked. We could see the outside through the door frame. We did not feel safe here. Literally slept with all of our valuables in our pockets.

2025-09-19 • via Nuitee