Extended Stay America Suites - Oakland - Alameda Airport

Hotels
Extended Stay America Suites
7 (483 reviews)
1260 South Loop Rd , Alameda , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
5.5
Reports of dirty rooms, unpleasant odors, and unsatisfactory hygiene.
Service
8
Mixed reviews on service quality; some found staff friendly while others reported unhelpful personnel.
Location
8.5
Close to the airport, convenient for travelers.
Room Quality
6.5
Rooms were sometimes spacious but often mentioned as outdated or smelling bad.
Amenities
6.5
Limited amenities offered, with some essential items missing.
Value for Money
8
Value perceived as acceptable given the location and price point.
Food and Beverage
5.5
Limited and poorly received breakfast options.
Overall Experience
7.5
Some reviewers had positive experiences overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:56

Property Description

Convenient Kitchenette in Every Room
Enjoy the convenience of having a fully equipped kitchenette in every room, complete with a stove-top, microwave, and refrigerator.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location near Oakland Raiders Headquarters
Explore the area with ease, as our hotel is located close to the professional football's Oakland Raiders Headquarters.

Book your stay now at Extended Stay America - Oakland and - Alameda Airport for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 483 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 7.5
T
tammybN4472XG Family
6
Good Room & Staff
Pros:

Greg at the front desk was patient and helpful. The room was clean and updated...but the mattress on the pull out couch was a hard pass. . It should be replaced.The bath towels small and fit for Jr. high schoolers. The breakfast was not worth waking up for. Prepackaged small muffins, oatmeal packets, coffee and tea. With all this in mind I would stay here again.

2026-07-17 via Tripadvisor
W
William family_with_children us
10
Relaxing
Pros:

The covenant room

Cons:

The breakfast could be actually better

2026-07-10 via Nuitee
S
Sarah family_with_children us
1
2026-07-06 via Nuitee
C
Carlos solo_traveller us
10
2026-07-04 via Nuitee
M
Mike couple us
1
Dirty
Pros:

Nothing it was dirty. Elevator didn’t work where did

2026-06-28 via Nuitee
D
Doug couple us
2
2026-06-27 via Nuitee
7
723renar Couples
8
Excellent front desk service
Pros:

Erin is a hotel front desk professional who consistently demonstrates a welcoming and professional demeanor. Whether assisting guests with supplies, handling check-ins and check-outs, or addressing special requests, she approaches every task with attentiveness and efficiency. Erin is thorough in providing information and ensuring that each guest’s needs are met promptly and accurately. Her friendly attitude, strong communication skills, and commitment to excellent customer service creates a positive experience for guests and contribute greatly to the overall success of the hotel.

2026-06-21 via Tripadvisor
S
Salazar couple us
10
Awesome
Pros:

Excelent location to be around the bay area

2026-06-19 via Nuitee
D
Debora solo_traveller us
1
2026-06-18 via Nuitee
V
Valenzuela solo_traveller us
10
2026-06-07 via Nuitee
T
Talford solo_traveller us
4
Pros:

The staff.

Cons:

What we found in the room.

2026-06-03 via Nuitee
B
B4642ZWmaryw Business
6
Decent stay with great service. Kitchenette is a welcomed addition.
Pros:

The front desk staff goes above and beyond. Kassandra and Jerrod were always kind and accommodating. They truly made my stay bearable.

Unfortunately, this location lives up to the Extended Stay America reputation. Although relatively clean, residents prop open the doors, smoke marijuana in rooms as well as outside the doors. I work nights and after my car was hit, I was told there are NO OUTDOOR CAMERAS. Safety and Noise is definitely a concern. Upper management leaves a lot to be desired.

2026-05-31 via Tripadvisor
M
MLLapid solo_traveller us
8
2026-05-29 via Nuitee
S
Sidy couple us
4
Property not clean and they allow people to smoke tabacco and weed it smells really bad
Pros:

The location is good and quiet

Cons:

Staff not helpful

2026-05-23 via Nuitee
M
Mary solo_traveller us
10
Had an early flight out of Oakland so needed a hotel with the shuttle. This one came through with flying colors.
Pros:

Staff, including shuttle driver were courteous and paid attention to customer needs!

2026-05-19 via Nuitee
K
Khelifi solo_traveller fr
8
2026-05-18 via Nuitee
J
Javier solo_traveller us
8
It was ok
Pros:

Clean

Cons:

They advertise “breakfast included” and it was a joke
They have a coffee pitcher and some old muffins

2026-05-18 via Nuitee
K
karenkL1861KH Family
2
High property crime—not worth the stay!
Pros:

Do NOT stay here! Car break-ins during the night are endemic; staff and police are fully aware and dont seem to care. We witnessed shattered window glass all over the ground and people crying in the parking lot that their cars had been vandalized and their possessions stolen. Seems to be a frequent and regular occurrence and zero security cameras? It’s almost like staff knows…

2026-05-17 via Tripadvisor
B
Baugh-Ruschman solo_traveller us
1
Too loud. Need to control people being too loud.
Cons:

I felt in the middle of the night after neighbors were being loud. Front desk switched rooms for me upstairs. Upstairs was much worse there was someone yelling and it sounded scary so I didn’t even go into that next room. I felt unsafe. I slept in my car that night.

2026-05-14 via Nuitee
K
kendramT5783KS Couples
10
Great experience!
Pros:

This is the place we go to stay when I have to go to UCSF for appointments. I have Cancer and we have tried many hotels and this is our favorite. It is so relaxing and quiet. The staff is soo accommodating and professional. One in particular is outstanding and deserves a raise. Her name is Kossandra. Talking with her there is just something so bright about her personality. She is great at her job and is very bubbly and sweet. We will forever stay at this location for any appointments in the bay area. Thank Kossandra for your kindness.

2026-05-08 via Tripadvisor