SureStay by Best Western Sacramento South Natomas

Hotels
•
SureStay Hotel by Best Western
6.9 (1125 reviews)
2654 El Centro Rd , Sacramento , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent room quality
Mixed feedback on amenities and value for money

Categories

Cleanliness
7.3
Overall, guests mentioned that the rooms were clean, but some reviewers noted minor cleanliness issues.
Service
7.4
Service was generally positive, with guests praising helpful staff, although some experienced check-in and cleanliness related issues.
Location
7.8
The hotel's location was appreciated by guests for its convenience, with proximity to key locations and amenities.
Room Quality
6.5
Mixed reviews on room quality, with some guests mentioning comfortable beds and modern decor, while others reported cleanliness and maintenance issues.
Amenities
6.9
Guests had mixed feedback on amenities provided, with some appreciating the offered services and others noting the absence of certain facilities.
Value for Money
5.9
Opinions on value for money were divided, with some guests feeling the price was high for the services provided, while others found it reasonable.
Food and Beverage
6.8
Guests had varying opinions on the quality and variety of food and beverage options, with some praising the breakfast and others expressing dissatisfaction.
Overall Experience
6.6
While some guests had a positive overall experience and would recommend the hotel, others had concerns about various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:38

Property Description

Convenient Location
Located near major highways and the airport, SureStay by Best Western Sacramento South Natomas offers easy access to popular attractions like the California State Capitol, Old Sacramento, and the Sacramento Zoo.

Complimentary Amenities
Enjoy a 100% smoke-free environment with free wireless internet, complimentary coffee, and light breakfast items to start your day right. Benefit from convenient onsite parking and expedite your check-in process with mobile check-in.

Proximity to Entertainment
Close to shopping, sightseeing, and the Golden 1 Arena, there's never a dull moment at our hotel. Book your stay now and experience the best of Sacramento at SureStay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 1125 reviews
Cleanliness: 7.3
Service: 7.4
Location: 7.8
Room Quality: 6.5
Amenities: 6.9
Value for Money: 5.9
Food and Beverage: 6.8
Overall Experience: 6.6
A
Akimov • couple • us
5
2026-02-14 • via Nuitee
B
Brad • couple • us
9
2026-02-14 • via Nuitee
K
Karen • solo_traveller • us
5
Pros:

Great price

Cons:

Really old building.

2026-02-14 • via Nuitee
K
Kareen • couple • us
6
2026-02-11 • via Nuitee
C
Contrina • solo_traveller • us
9
The location was good and the staff were very friendly and nice
Pros:

I like the location, the breakfast was good, and the staff were very kind Ev

Cons:

Everything was fine

2026-02-08 • via Nuitee
M
Marcos Vinicio • couple • mx
7
Útil para dormir de paso
Pros:

La ubicación, la cama es cómoda

Cons:

Se escucha el ruido de los carros, el desayuno es muy elemental.

2026-02-08 • via Nuitee
K
Kayron • family_with_children • us
8
2026-01-31 • via Nuitee
J
Jael • couple • us
10
2026-01-29 • via Nuitee
A
Angel • family_with_children • us
10
Pros:

Everything

Cons:

No issues with the room

2026-01-29 • via Nuitee
Y
Yeshambel • couple • us
10
2026-01-29 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-01-28 • via Nuitee
K
Kayron • family_with_children • us
10
2026-01-27 • via Nuitee
K
Kayron • family_with_children • us
10
2026-01-27 • via Nuitee
S
Sandra • extended_group • us
6
2026-01-24 • via Nuitee
A
Ali • solo_traveller • us
1
Had the worst stay ever in a hotel and I travel all the time. I don’t recommend
Pros:

It was the worst stay ever in a hotel

Cons:

This Hotel was close to the highway which makes the room very noisy. You can clearly hear the sounds of the guests in the next room. That makes sleeping very hard. Room and the bathroom are very small. Forget about the breakfast. NOTHING JUST CEREAL AND WATERY COFFEE.

2026-01-24 • via Nuitee
M
Michael • solo_traveller • us
10
Easy and clean reasonable rates
Pros:

easy and clean

Cons:

little freeway noise

2026-01-22 • via Nuitee
E
Evelyn • couple • us
5
2026-01-21 • via Nuitee
S
Siarhei • solo_traveller • by
9
Pros:

Clean room, a/c works well. Beds are comfortable.

Cons:

Breakfast is poor.

2026-01-20 • via Nuitee
A
Ashley • family_with_children • us
1
Will never stay here again
Pros:

Nothing

Cons:

Room was very old and run down. Shutter in the room was broken missing a piece to hold it up. The tv remote barely worked. Girl at the front had their boyfriend at the front desk while working most of their shift. Super unprofessional

2026-01-20 • via Nuitee
A
April • solo_traveller • us
4
Pros:

Location

Cons:

Cock roaches and dirty bathrooms

2026-01-20 • via Nuitee