SureStay by Best Western Sacramento South Natomas

Hotels
•
SureStay Hotel by Best Western
6.9 (1150 reviews)
2654 El Centro Rd , Sacramento , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent room quality
Mixed feedback on amenities and value for money

Categories

Cleanliness
7.3
Overall, guests mentioned that the rooms were clean, but some reviewers noted minor cleanliness issues.
Service
7.4
Service was generally positive, with guests praising helpful staff, although some experienced check-in and cleanliness related issues.
Location
7.8
The hotel's location was appreciated by guests for its convenience, with proximity to key locations and amenities.
Room Quality
6.5
Mixed reviews on room quality, with some guests mentioning comfortable beds and modern decor, while others reported cleanliness and maintenance issues.
Amenities
6.9
Guests had mixed feedback on amenities provided, with some appreciating the offered services and others noting the absence of certain facilities.
Value for Money
5.9
Opinions on value for money were divided, with some guests feeling the price was high for the services provided, while others found it reasonable.
Food and Beverage
6.8
Guests had varying opinions on the quality and variety of food and beverage options, with some praising the breakfast and others expressing dissatisfaction.
Overall Experience
6.6
While some guests had a positive overall experience and would recommend the hotel, others had concerns about various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:38

Property Description

Convenient Location
Located near major highways and the airport, SureStay by Best Western Sacramento South Natomas offers easy access to popular attractions like the California State Capitol, Old Sacramento, and the Sacramento Zoo.

Complimentary Amenities
Enjoy a 100% smoke-free environment with free wireless internet, complimentary coffee, and light breakfast items to start your day right. Benefit from convenient onsite parking and expedite your check-in process with mobile check-in.

Proximity to Entertainment
Close to shopping, sightseeing, and the Golden 1 Arena, there's never a dull moment at our hotel. Book your stay now and experience the best of Sacramento at SureStay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 1150 reviews
Cleanliness: 7.3
Service: 7.4
Location: 7.8
Room Quality: 6.5
Amenities: 6.9
Value for Money: 5.9
Food and Beverage: 6.8
Overall Experience: 6.6
A
Alyssa • family_with_children • us
3
Wouldn’t stay here again.
Pros:

Not much.

Cons:

The window was left open, no screen, bugs in the room.

2026-04-02 • via Nuitee
S
Susan • family_with_children • us
10
2026-03-31 • via Nuitee
D
David • family_with_children • us
7
Cons:

Cockroches

2026-03-31 • via Nuitee
J
Jose • family_with_children • us
10
Pros:

The beds were so comfortable and most of the staff was friendly and helpful. I will be staying there in the future.

2026-03-31 • via Nuitee
O
Olivelili • family_with_children • fr
8
Pros:

Emplacement

Cons:

Un peu bruyant avec l'autoroute

2026-03-31 • via Nuitee
J
Julius • couple • us
8
2026-03-29 • via Nuitee
R
Rocio • family_with_children • us
10
Everything was perfect.
Pros:

Very clean

2026-03-28 • via Nuitee
K
Kiara • solo_traveller • us
7
2026-03-28 • via Nuitee
G
Gary • family_with_children • us
8
Pros:

Easy on and off the freeway but you couldn’t hear the freeway. Not too far from the airport.

Cons:

That I couldn’t come in to any door.

2026-03-27 • via Nuitee
A
Amir emran • couple • us
9
2026-03-26 • via Nuitee
B
Brandon • family_with_children • us
5
Pros:

Located next to black bear diner. They had an ok continental breakfast.

Cons:

Bed was squeaky loud and uncomfortable. Front desk lady was half alive. We couldn't close the bathroom door. Parking lot was filled with trash.

2026-03-23 • via Nuitee
C
Ching • solo_traveller • us
7
It is worth the money for my short stay
Pros:

Very clean

Cons:

The location is not too good

2026-03-22 • via Nuitee
V
velarde • couple • us
10
2026-03-22 • via Nuitee
A
Amy • couple • us
8
Cons:

Old and very basic room.

2026-03-20 • via Nuitee
C
Celly • family_with_children • us
10
Pros:

Location and clean

2026-03-19 • via Nuitee
J
Jessica • couple • us
10
Pros:

Amazing staff

2026-03-18 • via Nuitee
L
Lorraine • couple • gb
4
2026-03-18 • via Nuitee
N
Nhia • solo_traveller • us
7
2026-03-18 • via Nuitee
F
Frank • family_with_children • us
7
Overall a great value for our short overnight stay.
Pros:

Good location near freeways. Very nice & responsive staff.

Cons:

Bed springs were too lax & mattresses too soft. No small fridge to overnight our perishables. Breakfast menu choices very limited.

2026-03-16 • via Nuitee
D
Dominguez • extended_group • us
10
2026-03-13 • via Nuitee