Mauritius Hotel & Therme

Hotels
7.6 (5284 reviews)
Mauritiuskirchplatz 3-11 , Cologne , de

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Friendly staff at restaurant
Lovely spa facilities
Cons:
Cleanliness issues
Unfriendly reception staff
Noise in the wellness area
Limited parking

Categories

Cleanliness
6.1
Several complaints regarding cleanliness were made.
Service
8.1
Mixed reviews on service, some staff were friendly while others were unfriendly.
Location
8.6
Positive comments about the location being close to the city and accessible.
Room Quality
8.1
Rooms were described as spacious and comfortable, but expectations were not fully met.
Amenities
7.6
Amenities were good, though there were some issues with the pool and sauna.
Value for Money
7.1
Concerns over charges for access to certain facilities and parking.
Food and Beverage
6.6
Mixed reviews, with breakfast praised but dinner noted as disappointing.
Overall Experience
8.6
Overall a decent experience with some loved aspects, but certain shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:22

Property Description

Luxurious Spa Experience
Guests at Mauritius Hotel & Therme can indulge in a lavish 3,500 m² spa featuring indoor and outdoor pools, 6 saunas, steam room, hot tubs, and a fitness center.

Unique Room Designs
Each room at the hotel is individually designed and furnished in a modern style, equipped with a flat-screen TV, modern bathroom, and complimentary Wi-Fi.

Culinary Delights
Experience a blend of regional and international cuisine at the Mauritius’s restaurant, while the bar serves Cologne's traditional Kölsch beer.

Book your stay at Mauritius Hotel & Therme now to enjoy a perfect blend of luxury, comfort, and convenience in the heart of Cologne's Old Town district.

Important information:

Please note that children under the age of 12 are not allowed to access the spa area and pool, as nudity is permitted in these areas.

Children under the age of 16 are not allowed to access the fitness area.

Please note that the spa area is subject to a fee of EUR 10,00 per person/day during the entire stay (including the day of arrival and departue).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5284 reviews
Cleanliness: 6.1
Service: 8.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.6
M
Márton • couple • hu
5
Room was fine / the wellness area does not worth it / and avoid the old rude receptionist dude
Pros:

The room was fine as expected.

Cons:

Obviously the walls were paper thin, as in most of the similar price level hotels, no surprise there. But for some reason the room door was rattling loudly from the resonance each time any other doors were opened or closed on the same corridor.

Watch out for two things:
1. The "Therme" expression is quite a stretch. More of sauna/wellness area with occasional small size pools: a normal temperature indoor pool, and a hotter outdoor one. In the promo/marketing there is no mention at all that the area strongly favors nudism. We only learned this from the staff once we bought our day pass. Yes hotel guests need to pay extra entrance fee. If you're down with the nudism - or at least you're not fazed by judgemental stares of the nudist majority if you're still wearing swimwear - and you don't mind paying the entrance fee, make sure to pack your own bathrobe, as the hotel guests don't have an option to use the dressing room of the spa, and are forced to rent bathrobe and slippers (for another extra fee ofc) to walk from the rooms to the spa, oh and btw the route goes across the restaurant area. Despite the above mentioned shockers, we still enjoyed the hotter outdoor pool in the evening, in the dark it has nice ambient lights. Too bad the several naked guests were getting jiggy in the pool with each other, especially a pair right next to us, so we decided to bounce. So our stay in the wellness area lasted for 30 mins altogether, and this little maneuver cost 36 Euros for the two of us.
2. The old skinny dude at the reception:
All the other staff were professional and friendly, even the cleaning ladies greeted us with smiles. So the attitude of this man stuck out like a sore thumb. He was arrogant and condescending. After the first shock encounter I refused to believe that a staff member is really that rude, and the next day I approached him again, asking some questions politely. Again, he responded in unacceptable manner.

2026-03-13 • via Nuitee
C
Carsten • couple • de
8
2026-03-12 • via Nuitee
J
janne • couple • no
9
2026-03-12 • via Nuitee
I
Isabelle • family_with_children • fr
9
Super hotel avec de belles prestations et bien implanté.
Pros:

On a tout aimé.

Cons:

Le prix du parking qui revient très cher et est limité...16 euros toutes les 4 heures c'est un budget....il devrait y avoir un parking pour les clients à un prix raisonnable ou negocié pour la clintèle....

2026-03-11 • via Nuitee
C
Celina • family_with_children • de
6
2026-03-11 • via Nuitee
C
controle • family_with_children • pt
10
Pros:

Great réception and equipment were perfect, sauna extra !!!

2026-03-10 • via Nuitee
M
Marco • couple • de
8
2026-03-10 • via Nuitee
C
Colleen • extended_group • gb
8
2026-03-10 • via Nuitee
L
Lenninger • family_with_children • de
7
Cons:

Preis wohl Messe bedingt etwas hoch

2026-03-09 • via Nuitee
K
Kira • couple • de
10
2026-03-09 • via Nuitee
R
Rob • couple • nl
8
Al met al een goed hotel
Pros:

Goed bed

Cons:

Een slechte keuken. Temperatuur in de hotelkamer kan niet onder de 22 grade.
Gebruik van de sauna’s en zwem faciliteiten zitten niet standaard bij het verblijf, ook komen er nog kosten bij voor een badjas en handdoek.

2026-03-09 • via Nuitee
A
Angela • family_with_children • de
10
2026-03-09 • via Nuitee
X
Xtina • family_with_children • de
10
4 Tage Aufenthalt, alles bestens
Pros:

Wir waren sehr zufrieden. Zimmer waren ausreichend groß, Frühstück war viel Auswahl und sehr lecker. Die Lage war top, konnten das auto stehen lassen und alles zu Fuß erreichen. Wellness Bereich war auch super. Würden immer wieder kommen

2026-03-06 • via Nuitee
S
Sondermann • couple • de
8
2026-03-05 • via Nuitee
G
Giuliana • couple • de
5
War okay, weil wir eh viel unterwegs waren und nur zwei Nächte dort waren.
Pros:

Die Lage war gut, eine Bahnhaltestelle war direkt 150 m entfernt vom Hotel. Ein Mega leckeres Veganes Restaurant (Udum) war um die Ecke!
Der SPA Bereich war schön, viele Saunen und Pools.
Die Dachterrasse lädt zum chillen ein.

Cons:

Das Standart Doppelzimmer war relativ klein, nicht so sauber wie ich es erwartet habe. Das Bad hatte kein Fenster und war auch nicht sehr einladend, mehr Reinigung wäre angebracht. Die Minibar steht nicht zur freien Verfügung. Schade bei dem Preis! Das Doppelbett war mittig tief sodass es schwer war auf seiner Seite zu bleiben. Die Kissen gingen garnicht.

2026-03-04 • via Nuitee
K
Kobe • family_with_children • be
9
2026-03-04 • via Nuitee
M
Michel • couple • nl
9
Had a lovely stay and would recommend it to everyone.
Pros:

Spa perfect, a lot of sauna's and pools. 10 euro per person for the whole day, in my opinion very cheap!
Breakfast was very good.
Enough space in my room

Cons:

One thing, it was very hot in the hotel. The room was 23 degrees and airco was centrally regulated.

2026-03-03 • via Nuitee
K
Klose • family_with_children • de
10
2026-03-03 • via Nuitee
D
Deborah • extended_group • fr
7
Cons:

Nous avons choisis cette hôtel par rapport au SPA, seulement à aucun moment il est stipulé quelques part que le spa est naturiste, sinon nous aurions choisis un autre hôtel

2026-03-03 • via Nuitee
R
Richter • couple • de
8
2026-03-02 • via Nuitee