Hilton Indianapolis Hotel & Suites

Hotels
Hilton Hotels & Resorts
8.6 (842 reviews)
120 West Market Street , Indianapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good breakfast options
Great location
Cons:
Cleanliness issues
Noise disturbances
High parking fees

Categories

Cleanliness
7.6
Some concerns about room cleanliness and maintenance, including dirty floors and plumbing issues.
Service
9.6
Staff received high praise for being kind, helpful, and responsive to guests' needs.
Location
8.6
Good downtown location with easy access to amenities.
Room Quality
8.6
Rooms are generally spacious and comfortable, though some noise issues reported.
Amenities
8.6
Amenities are good, with a variety of food options and fitness facilities.
Value for Money
8.1
Some guests felt pricing did not match the quality of cleanliness and service received.
Food and Beverage
9.1
Positive feedback on breakfast options and nearby restaurants.
Overall Experience
8.6
Generally pleasant stay despite some issues and noise disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Luxurious Accommodations and Exceptional Services

Located in the heart of Indianapolis, the Hilton Indianapolis Hotel & Suites offers spacious and luxurious accommodations, ensuring a comfortable stay for all guests. With exceptional services and attentive staff, your every need will be met during your time at our hotel.

Gourmet Dining Options and Relaxation Amenities

Indulge in delicious local and regional specialties at the 120 West Market Fresh Grill, our on-site gourmet dining option. After a day of exploring the city, unwind with a massage at our spa or maintain your fitness routine in our state-of-the-art fitness center. Take a refreshing swim in the indoor pool or catch up on work at our modern business center.

Proximity to Major Attractions

Conveniently situated near Conseco Field House, Indianapolis Motor Speedway, Indianapolis Zoo, and the convention center, our hotel provides easy access to the city's top attractions. Whether you're here for business or leisure, the Hilton Indianapolis Hotel & Suites is the perfect choice for your stay.

Book now for an unforgettable experience at the Hilton Indianapolis Hotel & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 54 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 842 reviews
Cleanliness: 7.6
Service: 9.6
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
C
Crystal couple us
10
Pros:

Wish we would have realized that parking was not included for those staying at the hotel. However, using spot hero saves significantly.

Cons:

N/A

2026-06-20 via Nuitee
M
Monique solo_traveller us
7
Pros:

The staff was rude when checking in! I was very disappointed by this.

Cons:

The tub in my room was dirty when I checked in.

2026-06-19 via Nuitee
K
kijshat Solo travel
10
Amazing and helpful staff
Pros:

I came here today and some of your staff were very helpful. I needed to step inside for a quick second and my little son began crying. Anthony or Tony as he stated was very helpful in keeping my son occupied and kept him from crying. That shows the hospitality and amazing customer service skills your employees possess. He didn't have to help in that way at all. Thank you Tony! Awesome job Hilton .

2026-06-16 via Tripadvisor
N
Nichols extended_group us
10
2026-06-16 via Nuitee
A
Aaron extended_group us
7
Cons:

Property advertised free breakfast but it is not free

2026-06-15 via Nuitee
P
PATRICIA couple us
9
2026-06-14 via Nuitee
A
Angela solo_traveller us
10
2026-06-13 via Nuitee
J
Jeffrey couple us
9
2026-06-13 via Nuitee
R
Renaissanceman58102 Business
10
Very nice hotel and Emily H. at check-in was spectacular.
Pros:

Emily H. at check in was spectacular! Great personality, customer driven and knowledgeable. Had a very nice way about her.
I have stayed in hotels 1,000 plus nights in my lifetime and I think she is the best.

Room on 5th floor was nice and very clean and spacious.

Shower even had good pressure and flow.

Nice location near a number of restaurants.

2026-06-08 via Tripadvisor
A
Anas family_with_children sa
10
2026-06-08 via Nuitee
M
Mustafa Kemal family_with_children tr
10
Güzel
Pros:

Konum çalışan temizlik fevkalade

Cons:

Kahvaltı çeşitliliğine dokunmak gerekiyor

2026-06-06 via Nuitee
P
Pierre louis couple us
1
2026-06-04 via Nuitee
K
Kaleb solo_traveller us
10
2026-06-03 via Nuitee
1
18kamw Family
10
Downtown Indianapolis
Pros:

Greg was super knowledgeable about the local scene and riding the train to Chicago on a Friday night back in the day.

Cheers

2026-05-31 via Tripadvisor
W
Wander35357150597 Family
10
Yay
Pros:

Extremely helpful! Gave good service.

2026-05-31 via Tripadvisor
T
Tiffany family_with_children us
8
2026-05-25 via Nuitee
G
Griffiths extended_group us
9
It was a great weekend getaway. We will definitely be staying again.
Pros:

The breakfast was awesome! Im so glad it came with the price of the room. It exceeded my expectations!

Cons:

The pool temp was cold. I was cold the entire time we were swimming. I sucked it up until I could take a hot shower in our room.

2026-05-18 via Nuitee
U
U1454KVmeganm Family Illinois
10
Great stay in Indy
Pros:

Beautiful hotel, great accommodations and service. Had a corner double queen room - it was large and well appointed.

2026-05-17 via Tripadvisor
C
Carla family_with_children us
10
Pros:

Great hotel! Comfy, clean and great location. Two restaurants on site and walkable to restaurants and our concert at Lucas Oil Stadium.

Cons:

This wasn't a big issue for me but if hearing the train running by all the time would bother you it may not be the place for you. And I booked this hotel months before a concert there and got a good price. A few weeks out we decided to add a night, and I couldn't believe the price had more than tripled! Needless to say, we booked somewhere else for the extra night. I know hotels raise prices for events but that much of a difference is crazy :(

2026-05-13 via Nuitee
M
Melinda couple us
10
2026-05-12 via Nuitee