ibis Styles Sydney Central

Hotels
Mercure
7.9 (6221 reviews)
27-33 Wentworth Avenue , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Tasty breakfast
Cons:
Unclean rooms
Uncomfortable beds
High price for quality
Poor hygiene standards

Categories

Cleanliness
6.48
Multiple mentions of uncleanliness and hygiene issues.
Service
8.95
Staff described as wonderful and friendly.
Location
9.49
Perfect location, close to main attractions.
Room Quality
6.94
Basic, old-fashioned rooms with uncomfortable beds.
Amenities
7.47
Limited amenities, lacked variety.
Value for Money
7.43
Price considered high for quality received.
Food and Beverage
8.48
Breakfast was various and tasty, great restaurant.
Overall Experience
7.95
Mixed experiences with some positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:45

Property Description

Convenient Location in Surry Hills and Oxford Street
Located in the vibrant Surry Hills and Oxford Street, Ibis Styles Sydney Central offers spacious rooms with modern amenities, perfect for exploring the best of Sydney.

Newly Refurbished Rooms and Public Spaces
Experience our upgraded product with newly refurbished rooms and public spaces, ensuring a comfortable and stylish stay.

Prime Location for Sydney Exploration
Situated in the heart of Sydney's CBD, our hotel is within walking distance to Museum Train Station, Chinatown, and Darling Harbour, making it the ideal base for discovering all that Sydney has to offer.

Book now to enjoy a fantastic stay at Ibis Styles Sydney Central and immerse yourself in the vibrant city life of Sydney.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that guests are required to present a valid photo ID upon check in.

Please note that offsite parking is available for a surcharge but is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 6221 reviews
Cleanliness: 6.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
E
elline couple au
8
2026-07-11 via Nuitee
J
Janelle couple au
10
Incredible stay at Ibis Styles Sydney Central
Pros:

It was so wonderful, very central, great service and friendly staff. Great breakfast and restaurant next door!

2026-07-10 via Nuitee
S
Susan couple au
8
Great value, excellent location.
Pros:

Great location, not the largest or most luscious space but great value and very comfortable. Excellent value for money. Onsite restaurant is a bonus and the 15% voucher was useful. Not my first visit and won’t be my last.

2026-07-09 via Nuitee
solo_traveller cn
9
Pros:

位置非常方便。早餐丰富。

Cons:

酒店不人性化

2026-07-08 via Nuitee
D
Dailene couple au
9
It was a pleasant stay
Pros:

Great location, value for money, clean hotel, spacious bedroom and classy.

2026-07-08 via Nuitee
C
clausen solo_traveller dk
10
Pros:

Quick check in process, super easy. Beautiful spacious room and comfortable bed. Had a great stay.

Cons:

The flat sheets on the bed were not comfortable to have as they kept falling off. Doona covers would be better.

2026-07-08 via Nuitee
C
Connolly solo_traveller au
7
2026-07-08 via Nuitee
E
Eliza family_with_children au
3
2026-07-07 via Nuitee
A
Ashley family_with_children au
1
Would not stay there again
Pros:

Room service was good, restaurant downstairs was convenient

Cons:

Parking is pretty much a joke. Staff did not clarify how to get the $35 per 24-hour park voucher so we had to pay $98 for less than half a day. Did not just make a parking mistake once but twice as they forgot to give me another voucher ticket and asked us to go back all the way to the hotel from the carpark. In short, they stuffed up our parking voucher twice and did not even try to reimburse when it was their fault.

2026-07-07 via Nuitee
M
Melanie solo_traveller au
9
Great location and reasonably priced
Pros:

The location was fantastic. It was close proximity to Museum train station. The room was comfortable and very reasonably priced. Breaky was great and service great.

2026-07-07 via Nuitee
C
Christine solo_traveller au
9
2026-07-07 via Nuitee
K
Ken solo_traveller au
7
Better than expected, given the very good value of the cost to stay
Pros:

Very helpful staff and clean facilities

Cons:

Self check in

2026-07-07 via Nuitee
W
Wong solo_traveller au
8
Great location and easy to find parking nearby.
Pros:

Room was nice and light was adjustable.

Cons:

There are mosquito inside the room and hidden rebind the curtains. House keeping must need to spray the room during cleaning the room.
Air-conditioned unit was loud and noisy.

2026-07-06 via Nuitee
L
lytracy family_with_children au
7
very good
Pros:

location

Cons:

mix up with one of the room, needed to be twin share

2026-07-06 via Nuitee
E
Eliza solo_traveller au
4
Disappointed about the sleeping situation
Pros:

Breakfast was great

Cons:

* booked a room for an adult and 2 children on booking.com and took the best deal. On arrival, we only had 1 extra large double bed meaning myself and kids had to share a bed. I was not expecting this

2026-07-06 via Nuitee
W
William extended_group au
7
Pros:

clean/tidy rooms. Staff were helpful.

Cons:

Rooms are a bit small. Bathroom shower door didn’t close

2026-07-05 via Nuitee
T
Tracy couple au
7
Pretty good overall
Pros:

The location, ease of check in check out, breakfast

Cons:

When room was made up, bathroom and toilet were not cleaned

2026-07-05 via Nuitee
J
Jamie family_with_children au
9
Reasonable location .. rooms compact but clean
Pros:

Rooms are compact but clean. Location is close to Oxford street and a 15 minute stroll to Pitt street Mall. Hyde Park is also nearby as is the museum.

Cons:

Pricey for what you get

2026-07-05 via Nuitee
C
Claudia couple at
8
2026-07-05 via Nuitee
H
Hanaa family_with_children au
7
2026-07-05 via Nuitee