ibis Styles Sydney Central

Hotels
•
Mercure
7.9 (5756 reviews)
27-33 Wentworth Avenue , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Tasty breakfast
Cons:
Unclean rooms
Uncomfortable beds
High price for quality
Poor hygiene standards

Categories

Cleanliness
6.48
Multiple mentions of uncleanliness and hygiene issues.
Service
8.95
Staff described as wonderful and friendly.
Location
9.49
Perfect location, close to main attractions.
Room Quality
6.94
Basic, old-fashioned rooms with uncomfortable beds.
Amenities
7.47
Limited amenities, lacked variety.
Value for Money
7.43
Price considered high for quality received.
Food and Beverage
8.48
Breakfast was various and tasty, great restaurant.
Overall Experience
7.95
Mixed experiences with some positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:45

Property Description

Convenient Location in Surry Hills and Oxford Street
Located in the vibrant Surry Hills and Oxford Street, Ibis Styles Sydney Central offers spacious rooms with modern amenities, perfect for exploring the best of Sydney.

Newly Refurbished Rooms and Public Spaces
Experience our upgraded product with newly refurbished rooms and public spaces, ensuring a comfortable and stylish stay.

Prime Location for Sydney Exploration
Situated in the heart of Sydney's CBD, our hotel is within walking distance to Museum Train Station, Chinatown, and Darling Harbour, making it the ideal base for discovering all that Sydney has to offer.

Book now to enjoy a fantastic stay at Ibis Styles Sydney Central and immerse yourself in the vibrant city life of Sydney.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that guests are required to present a valid photo ID upon check in.

Please note that offsite parking is available for a surcharge but is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 5756 reviews
Cleanliness: 6.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
T
Tahae • family_with_children • nz
8
2026-02-14 • via Nuitee
J
Joan • couple • au
10
2026-02-13 • via Nuitee
B
Bijay • solo_traveller • au
7
Not happy, I’d rate 40 of 100
Pros:

Colour combination of walls

Cons:

No Robes were available, No sandels to wear inside, some of the simplest and basic needs of hotel wasn’t available,, way to unsatisfactory

2026-02-12 • via Nuitee
B
Beldimauro • family_with_children • ar
8
Bien
Pros:

La ubicacion es muy buena, esta cerca de todo caminando, el barrio es muy lindo y tranquilo. Destaco la atencion del personal, las chicas que nos recibieron eran super amables, nos dejaron ingresar antes a la habitacion ya que habiamos llegado temprano. Ademas un dia tuvimos un problema con el aire acondicionado y nos lo solucionaron en menos de media hora.

Cons:

La distribucion de la habitacion y la limpieza podria estar mejor. Respecto a la limpieza otro punto es el horario en el que lo realizan, ya que dejamos la habitacion temprano y a nuestro regreso a las 17 horas aun no habian realizado la limpieza de la habitacion. La señal del wifi era bastante mala, en la habitacion habia baja señal de internet, muchas veces se cortaba.

2026-02-12 • via Nuitee
M
Mao • extended_group • au
10
2026-02-12 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-02-12 • via Nuitee
M
Maley • couple • au
7
2026-02-12 • via Nuitee
K
Kelly • solo_traveller • gb
8
Pros:

Good location and room size

2026-02-12 • via Nuitee
P
Pinky • couple • au
10
Pros:

Excellent location, near to most markets and amazing service from the staffs. We had a situation wherein we accidentally caused a fire alarm to went off after using a hairspray and that unfortunately caused for the entire building to do an emergency evacuation, however after the event, front staff Camila handled the whole chaotic situation professionally. Kudos to her and the team! Very recommendable

2026-02-11 • via Nuitee
G
gonzalezbarrere • couple • ar
7
2026-02-11 • via Nuitee
K
Kristan • couple • au
6
Other than the technology issues, stay was comfortable and convenient
Pros:

Location was great

Cons:

Had some issues with slow internet and no access to technology which we didn’t know until post check in

2026-02-11 • via Nuitee
B
Bayliss • family_with_children • au
9
Convenient to Central Railway Station and safe and quiet area
Pros:

Location and quiet outlook

Cons:

Self check-in. Like self check-out at supermarkets. I hate it. I am too old for it

2026-02-11 • via Nuitee
C
Charlotte • solo_traveller • au
8
2026-02-11 • via Nuitee
V
Vanessa • family_with_children • au
8
2026-02-11 • via Nuitee
F
Fabian • couple • de
1
2026-02-11 • via Nuitee
C
Callister • couple • au
8
well priced and well located hotel for short visits
Pros:

Excellent location. Convenient for using public transport to get around the city and visit people. Likely to use again. great having iron, ironing board, jug etc.

Cons:

Shower awkward - door into shower clashes with door into bathroom. Water pressure ok but not great. Toilet roll hard to reach when you aren't young and flexible!!

2026-02-11 • via Nuitee
P
Philippe • couple • nc
9
Very peaceful stay
Pros:

Close to city center and Hyde Park
3 elevators available

Cons:

Room key sometimes not 100% operational
Neighbours doors sometimes banging loud

2026-02-10 • via Nuitee
P
Peter • solo_traveller • au
8
2026-02-10 • via Nuitee
H
hummel671 • solo_traveller • de
8
2026-02-10 • via Nuitee
I
Ioannis • couple • gr
8
2026-02-10 • via Nuitee