ibis Styles Sydney Central

Hotels
Mercure
7.9 (6076 reviews)
27-33 Wentworth Avenue , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Tasty breakfast
Cons:
Unclean rooms
Uncomfortable beds
High price for quality
Poor hygiene standards

Categories

Cleanliness
6.48
Multiple mentions of uncleanliness and hygiene issues.
Service
8.95
Staff described as wonderful and friendly.
Location
9.49
Perfect location, close to main attractions.
Room Quality
6.94
Basic, old-fashioned rooms with uncomfortable beds.
Amenities
7.47
Limited amenities, lacked variety.
Value for Money
7.43
Price considered high for quality received.
Food and Beverage
8.48
Breakfast was various and tasty, great restaurant.
Overall Experience
7.95
Mixed experiences with some positives and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:45

Property Description

Convenient Location in Surry Hills and Oxford Street
Located in the vibrant Surry Hills and Oxford Street, Ibis Styles Sydney Central offers spacious rooms with modern amenities, perfect for exploring the best of Sydney.

Newly Refurbished Rooms and Public Spaces
Experience our upgraded product with newly refurbished rooms and public spaces, ensuring a comfortable and stylish stay.

Prime Location for Sydney Exploration
Situated in the heart of Sydney's CBD, our hotel is within walking distance to Museum Train Station, Chinatown, and Darling Harbour, making it the ideal base for discovering all that Sydney has to offer.

Book now to enjoy a fantastic stay at Ibis Styles Sydney Central and immerse yourself in the vibrant city life of Sydney.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that guests are required to present a valid photo ID upon check in.

Please note that offsite parking is available for a surcharge but is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 6076 reviews
Cleanliness: 6.48
Service: 8.95
Location: 9.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.95
D
Diane solo_traveller au
8
2026-05-16 via Nuitee
J
jim solo_traveller au
6
they were charging $22 for breakfast but i'm pretty sure Booking charged me more. please reply?
Cons:

no sofa to sit on

2026-05-16 via Nuitee
S
Sangeeta family_with_children fj
10
We had a good and enjoyable stay, clean, comfortable, great location, friendly staff
2026-05-14 via Nuitee
R
Rhod family_with_children au
7
good
Pros:

Great location close to the CBD

Cons:

Had booked 2 x rooms one was a little smaller than the other but still okay. Restaurant could offer a better selection of different foods.

2026-05-13 via Nuitee
E
Eleni couple gr
10
2026-05-13 via Nuitee
S
Sonya extended_group au
6
Pros:

Breakfast buffet was good, adequate range of fresh foods and drinks. The location of the hotel was great and central to everything we wanted to get to.

Cons:

room 602 - telephone to reception did not work; no room service 2nd day despite hanging the please service my room door hanger out; very small window & room for price.

2026-05-13 via Nuitee
M
Mirjam solo_traveller au
7
2026-05-12 via Nuitee
M
Mayank solo_traveller in
9
Pros:

Hotel is well.maintained. Its location is terrific. Everything is good. Staff is helpful. They also provide luggage keeping facilities.

2026-05-11 via Nuitee
A
Alcaraz couple gb
7
2026-05-11 via Nuitee
S
Sankhadeep solo_traveller in
7
Cons:

There was no microwave although booking.com showed room with that

2026-05-11 via Nuitee
V
Virginie solo_traveller fr
8
Pros:

The hotel is very well located in Sydney, right in the city center, which makes it extremely convenient for exploring the area.
The room is clean and well equipped, with air conditioning, a smart TV, a hairdryer, an ironing board and iron, a mini fridge, a kettle, and some basic dishes. The bathroom is also well stocked, with bath towels, shower gel, and shampoo provided.
In addition, the hotel offers room service, an on-site restaurant called Meeso, and breakfast options, making the stay even more comfortable and convenient.

Cons:

The matress

2026-05-09 via Nuitee
L
Lynette solo_traveller au
10
Pros:

The friendly staff. We encountered some initial problems but was rectified after some difficulties .

Cons:

The difficulties encountered were sorted out eventually. They could have been sorted out without the stress that was caused

2026-05-09 via Nuitee
M
Maree couple au
8
Pros:

Great location; very quiet; spacious and comfortable room. Checking in and out was very easy. The staff were helpful and friendly.

2026-05-07 via Nuitee
J
John solo_traveller au
8
Pleasant staff; nice onsite bar and restaurant; convenient location
Pros:

Big room, but no style. Big comfortable bed. Wide selection for breakfast, but hot dishes at hot at starting time of 6.30am.
Bar staff pleasant; good price for margaritas.
Hose cleaning staff very obliging.

Cons:

The shower recesses are a falls hazard for anyone over 70. The bathrooms are small and the toilet located in an awkward position.

2026-05-07 via Nuitee
E
Emilie couple nz
7
Great hotel, maybe put a smokers deck on the roof so we don’t have to stand on the footpath
Pros:

Great staff, awesome location

Cons:

No balcony, as a smoker kinda inconvenienced to go do to the lobby and out to foot path

2026-05-07 via Nuitee
D
Dawn solo_traveller au
8
Pros:

Convenience to public transport and places of interest. A reasonable sized room, comfortable bed.

2026-05-06 via Nuitee
J
Josef extended_group de
9
Pros:

Sehr gute Lage. Viele Sehenswürdigkeiten sind zu Fuss oder mit nahegelegener S-Bahn/U-bahn zu erreichen

Cons:

Das im Hotel gelegene, aber selbstständige, Restaurant war unter aller Kanone. Personal sehr unfreundlich.

2026-05-06 via Nuitee
J
Jon solo_traveller au
8
2026-05-05 via Nuitee
B
ben solo_traveller au
7
Cons:

Noisy air conditioner made it hard to sleep

2026-05-05 via Nuitee
T
Tham Van extended_group vn
8
overall good
Pros:

good location

Cons:

lacking seating space at the reception

2026-05-05 via Nuitee