InterContinental Suites Hotel Cleveland by IHG

Nous sommes une famille avec 4 enfants et c'etait super! Tout était parfait

Exceptional front desk staff
Requests handled immediately
Look for Edmond & Freddy, your valets
Enjoy the fresh morning coffee
Perfectly prepared suites

The location is conveniently close to all the buildings on the Cleveland Clinic campus, and the shuttle runs every 20 minutes. The staff of the hotel is too notch, and the restaurant food is good. I would stay there again.

They had to change air conditioner filter at 10 pm and no adjustments to our stay was offered.

We always stay here when in Cleveland because of the attentive staff. The folks that work here are just amazingly kind, considerate, and plain old friendly. The rooms have always been spotless and everything works. No light bulbs missing, remote that works, and furniture that isn’t broken. The location is a 5 minute walk to where we need to be and that’s a big plus. We also love C2’s the restaurant. Never a better staff anywhere.

Always a pleasure staying here, convenient to everything. Thank you for a wonderful stay.

It was great being close to the hospital which we needed just unlucky for us we had a big bill for not much rest. Just unlucky timing for us, as they are remodeling. Maybe should let people know that ahead of time. We were on the second floor and could hear it all day. I was there recovering from a major surgery. And couldn’t travel home yet.

Everyone was so helpful! It was nice to be greeted with some smiles and laughter after being in a car all day. The room we had was roomy and comfortable but the best part was that it was CLEAN! There is alot of road work but I wasn't bothered by that. I loved that it was so easy to find.

Dionne was amazing! She made check-in quick and easy and was so friendly and welcoming. I’ve stayed here for a few days every year for the past six years, and it’s always a wonderful experience. The rooms are beautiful, the restaurant serves amazing food, and the hotel is an excellent value. I always look forward to coming back and highly recommend staying here!

I didn't realize the hotel chain was part of Cleveland Clinic section .
The staff was sparse, but helpful.

Great experience! Awesome place. Everyone that I came into contact with was kind and helpful, from the front desk to valet parking, maintenance, to maid services. The rooms were clean and beds were perfect to sleep on. One of the best sleeps I had in a long time. This hotel had a great feel to it. I will be back!

Beautiful hotel. Wonderful customer service!

Used the hotel because of the convenience to Cleveland Clinic, I think the rates are ridiculous and gouge families that need to be with loved ones during difficult times. The hotel and staff were great.

Very nice; the bedding was fresh and the room very clean. All staff members were very helpful.

Very comfortable bed. Clean an friendly staff

Front desk service excellent. Dinning choices fantastic. Employees happy and upbeat..

Only stayed overnight but it was a welcoming experience from the entire staff

Breakfast was yummy.

The overall stay was great! The front desk staff was very personable and helpful. The room was nice and cool. My only critique would be housekeeping and the loud construction. We allowed housekeeping to refresh our room 1 day during our stay. While they refreshed the towels and remade the beds, they left trash and dishes we had left on the dining table. Construction is what it is and will almost always be loud, it was just happening in the room directly above us and they like to start early.
Great stay overall and I would 100% stay there again

We were on the newly renovated 7th floor. It was nicely appointed and clean. The air conditioning was pretty quiet, thankfully. Having the C2 restaurant available for snacks and meals was a nice convenience and the staff in the restaurant and hotel were friendly and helpful. Our one complaint / irritation was the viewing options on the in-room TV's. I won't go into too much detail here because I overheard a handful of other guests complain about it too, so I anticipate that the hotel's management will likely address that in due course. Thank you for the overall very nice experience.