Extended Stay America Suites - Indianapolis - Castleton

Hotels
•
Extended Stay America Suites
6.7 (336 reviews)
7940 North Shadeland Ave , Fishers , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Accommodating to requests
Cons:
Roaches in the rooms
Low standards of cleanliness
Unacceptable food quality

Categories

Cleanliness
5.03
Multiple mentions of roaches and dirty rooms indicate poor cleanliness.
Service
10
Staff was friendly and accommodating, but issues with check-in were noted.
Location
7
Location felt unsafe at night, impacting overall sentiment.
Room Quality
6.04
Multiple reports of room conditions including bugs and odors led to dissatisfaction.
Amenities
6.99
Breakfast was poorly received; no continental options available.
Value for Money
8.02
Expectations not met for the pricing, especially regarding room quality.
Food and Beverage
3.98
Breakfast was described as terrible, which heavily influenced the rating.
Overall Experience
6.53
Disappointing experience with poor room conditions and management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a stovetop, microwave, and refrigerator in your room at Extended Stay America - Indianapolis. Enjoy the flexibility to cook your meals during your longer stay, just like at home.

Complimentary Grab-and-Go Breakfast

Start your day right with a grab-and-go breakfast that includes a variety of options such as bars, muffins, hot cereal, coffee, and tea. Perfect for guests who are on the move or need a quick bite before heading out to explore Indianapolis.

Convenient Location with Free Onsite Parking

Located near popular attractions like Lucas Oil Stadium and the Indianapolis Zoo, our hotel offers free onsite parking for guests, making it easy to explore the city hassle-free. Book now for a comfortable and enjoyable extended stay experience in Indianapolis.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 336 reviews
Cleanliness: 5.03
Service: 10
Location: 7
Room Quality: 6.04
Amenities: 6.99
Value for Money: 8.02
Food and Beverage: 3.98
Overall Experience: 6.53
C
Chryl • couple • us
1
It was a complete waste of money and an inconvenience to say the least. Booking.com has not been hel
Pros:

Staff

Cons:

Marijuana smell and unleashed pets at the front and back entrance, t.v. and phone didn't work, wasn't able to contact the front desk from the phone, and the floors were dirty.

2026-04-06 • via Nuitee
T
Toni • couple • us
8
The day was not bad, but there should’ve been a discount the elevators didn’t work
Pros:

It was clean

Cons:

The elevators didn’t work

2026-03-23 • via Nuitee
K
Katrina • solo_traveller • us
1
I’ll never stay there again
Pros:

The location

Cons:

Dirty

2026-03-16 • via Nuitee
J
John • solo_traveller • us
7
The staff were very friendly and hotel in a great spot
Pros:

Location and cost

Cons:

A little run down but still an excellent value

2026-03-04 • via Nuitee
J
Jordan • solo_traveller • us
1
Never again, absolute worst experience
Pros:

None of it, I didn't stay there, I left it was so bad.

Cons:

Barking dogs, crackheads in the parking lot, room smelled like stale blood and bleach. People yelling, don't even stay at an extended stay, its like a halfway house without rules.

2026-02-26 • via Nuitee
N
Neely • family_with_children • us
8
2026-02-12 • via Nuitee
N
Neely • family_with_children • us
8
2026-02-12 • via Nuitee
N
Neely • family_with_children • us
8
2026-02-12 • via Nuitee
R
Robert • couple • us
9
All was ok
Pros:

Convenient

Cons:

Breakfast

2026-02-09 • via Nuitee
P
Patricia • couple • us
7
2026-01-19 • via Nuitee
K
Kaitlyn • couple • us
1
Completely disappointed.
Cons:

I booked this hotel a while back for one night, when we got there and went to our room we immediately knew from the smell it would be terrible. The ENTIRE room was dirty. The bath tub. BOTH beds. The counters. The sink. ALL OF IT was disgusting. I went down and asked for a different room or for ours to be re cleaned. The staff member explained understanding (thankfully) and gave us the option of the one other room available. Same exact thing in the other room. This one had trash in the floor and in the closet from the previous people that were in it. We attended a concert, so we got back late our key card to open the door to get into the building was broken so we couldn’t get back in. Walked all around the hotel and found a side door that was cracked open. Got in that way and we checked at at 6:30 in the morning. Absolutely the worst stay in our lives. Completely disappointed for $210 for a single I night. I’ve attached pictures and I have SO many more of how BOTH rooms were just simply nasty.

2026-01-19 • via Nuitee
H
Helen • family_with_children • us
6
Pros:

Location
Staff member who checked me in was friendly
Evening staff member was also friendly and helpful

Cons:

No hair dryer
No one at desk to check me out, note on desk said they would be right back helping another guest.
Light by bedding would not turn on

2026-01-04 • via Nuitee
C
coleman • couple • us
8
2025-12-26 • via Nuitee
C
coleman • couple • us
7
2025-12-26 • via Nuitee
M
McFadden • couple • us
3
It got the job done but did not meet my expectations
Pros:

The hotel staff was friendly

Cons:

Didn’t get the room I paid for. Was never provided hand towels or washcloths as told at checkin. The breakfast is terrible and shouldn’t even be advertised as “breakfast included.”

2025-12-15 • via Nuitee
P
Pruzin • family_with_children • us
9
2025-11-29 • via Nuitee
3
3727brandon • couple • us
8
2025-11-28 • via Nuitee
K
Kellie • couple • us
8
Cons:

No continental breakfast available

2025-11-01 • via Nuitee
A
Andrew • family_with_children • us
3
2025-10-29 • via Nuitee
R
Ronald • family_with_children • us
4
2025-10-04 • via Nuitee