Radisson Blu Ridzene Hotel

Great location and atmosphere. Rooms are acceptable but quality for price is reasonable. Noise level is also ok. Amenities were 2 bottles of water, tea and instant coffee. Staff was very kind. want to emphasize 1 person. It was Kimz. Great attitude, did everything what was requested promptly. Next time want to try their neighbours competitors and then to choose what is the best option.

Very nice person, great maintenance. Good atmosphere. Thank you for this pleasant stay at your hotel. God good good!!!

I want to give special thanks to a reception administrator Kim, for making our stay a really pleasant and wonderful experience. Cleaning ladies took our key from the room by accident and didnt give us a water bottle, but Kim solved all of the issues really fast. We also had some questions and asked for some recommendations, which he helped us with. Overall great experience with the whole staff, when checking-in, the lady (unfortunately didnt write down her name) was super nice, brought us slippers to the room since the floor was very cold

Lovely hotel. Me and my spouse liked everything (ambience, staff, location). I want to emphasise the location because it is between old town and regular city centre, therefore our walks took less time. Also very fast and personalised late check-in was provided, thanks to Kims. We just were in other Radisson before Ridzene and our member points still weren't there, but this receptionist took a closer look at this situation and gave us an upgrade. P.S. during check-out they came in and we were premiums, so thanks once again for trusting us.

In general, 9/10. Just one thing that was annoying is TV because it didn't work but technician fixed it in couple of hours. Many thanks and see you next time during my trip, Ridzene team.

This is a great hotel in a great location. Right in the center of Riga, there are parks all around it and the Old Town is a walking distance away.
We stayed in a Superior room with park view. The room was spacious, clean and the view from the window was a nice one.
Having underground parking in the center of Riga was a big plus as well.
Big thanks to Kim from reception, who accompanied us for the duration of our stay. He was very kind, friendly, helpful and caring about our well-being.
Will definitely stay here again.

The place in beautiful Haralds was at the reception for both check in and check out fast professional and friendly 10/10

Excellent hotel bar Ridzene and restaurant with a cozy atmosphere, delicious food, and great drinks. Special thanks to Linda and Alisa for their friendly service and warm hospitality.

It's an old, worn-down hotel with dirty carpets and rooms. The staff does not recognise Reward program members.

I was checking if parking would be free if I chose a higher class room, I received a response from your hotel in the booking app that YES. But upon arrival I still had to pay for parking, and when I showed the employee the message I received about free parking, she said that this was not their hotel's response. And the brekfast was cold…

The service was amazing, very good communication and acomodating. All service personel was kind. The rooms were spacious and clean, could not find any faults other than the room was a little cold and AC was loud but overall very good stay

I stayed together with my child, and he wanted to watch TV, but the television was very poor. The Latvian TV channels were lagging or didn't work at all, and in German there was only one channel that worked for a while. There was also a dirty towel. The staff spoke Latvian poorly. At 7:00 in the morning, the cleaning staff entered our room, thinking it was empty. We also had a dog with us, who started barking because it got scared and woke everyone up. Upon check-out, we were told that we also had to pay for the dog, even though this had never been mentioned before

This hotel has its flawes but to be able to get greeted with the best customer service I’ve had is a great ending to a hard days work! I’ve been here for nearly two months and Linda is always ready to serve you with a smile and listen to what you have to say! And to top it off she knows where to send u when you want something to do!

I would like to express my appreciation for Ms. Elvira from the front office. She has always been very kind, efficient, and professional in her work.

We arranged a small training conference in this hotel and the quality of service was very good.

The rooms are clean. Spacious.
The food is delicious. The breakfast hours are long, which is great.

The hotel location is perfect. It’s close to the city center and surrounded by two parks.

The meeting room was arranged in the way we requested and the hotel staff constantly supported us throughout every step of the process. The catering during the breaks was always on time.

The hotel staff is fluent in many languages, which helps with the communication.

The gym is good and is very clean, very tidy. The cardio equipment is new. The view from the gym is pleasant.

Everyone enjoyed their stay and their experience.

The hotel is in a deplorable state. The furniture in the room is worn out, broken, and dirty. The ventilation is so loud that it interferes with sleep. The hotel definitely needs renovation. I will not return here again.

Excellent location

Nice rooms and breakfast. Linda in bar service was very friendly and attentive. The bar area was my favorite part of the hotel

The stay is pleasant because of the helpful staff. The room needs renovation as the air conditioning has knocking sounds. It's clean and the facilities are acceptable with kettle and coffee/ tea. The location is excellent.

The Good:
• Excellent location, just a 10-minute walk to the Old Town.
• While the building is older, the hotel is very clean and well maintained.
• Rooftop sauna with a beautiful view.
• Private parking available (for a fee).

The Bad:
• The hotel is dated, with a Soviet-style look and outdated décor.
• Parking area feels a bit spooky – poorly lit and with water dripping in places.

The staff was very friendly and helpful - lovely girl at the bar (sorry, didn't know the name) was amazing, very friendly and double checked if the drink was made right. Thank you.
The room was lovely, very comfortable.
The only negative note would be about the little bottles in the bathroom (shampoos and such) - some of them were half-full.
Otherwise a very pleasant stay.