MainStay Suites Chicago Hillside

Hotels
•
Main Stay Suites
5.8 (486 reviews)
4575 Frontage Road , Hillside , US
+1 708-202-9833

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms on some occasions
Friendly staff
Cons:
Dirty conditions
No Wi-Fi or adequate amenities

Categories

Cleanliness
4.14
Multiple reviews mentioned dirty rooms, moldy fridges, and a disgusting bathroom.
Service
7.61
Though noted as poor by some, others mentioned pleasant staff.
Location
8.15
Conveniently located near necessary destinations.
Room Quality
5.1
Issues with comfort and functionality were highlighted.
Amenities
4.63
Lack of Wi-Fi and advertised facilities caused disappointment.
Value for Money
6.09
Prices felt high given the poor experience reported.
Food and Beverage
5.14
Singular mention of no breakfast availability.
Overall Experience
7.11
Some positive experiences, but overall dissatisfaction highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Each room at Extended Stay America - Chicago - Hillside comes with a stovetop, microwave, and refrigerator, perfect for longer stays.

Complimentary Breakfast: Enjoy a grab-and-go breakfast every morning with a selection of bars, muffins, hot cereal, coffee, and tea to start your day right.

Ideal Location: Situated near attractions like the Brookfield Zoo and Stephenson Convention Center, this hotel offers free WiFi, onsite parking, and a 24-hour front desk for your convenience.

Book your stay at Extended Stay America - Chicago - Hillside now for a comfortable and enjoyable extended visit!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

5.8
Based on 486 reviews
Cleanliness: 4.14
Service: 7.61
Location: 8.15
Room Quality: 5.1
Amenities: 4.63
Value for Money: 6.09
Food and Beverage: 5.14
Overall Experience: 7.11
K
Kasey • family_with_children • us
5
2026-11-07 • via Nuitee
J
Jaime S77 • extended_group • us
3
Cons:

The elevator & hallways smelled like marijuana. There is a cash deposit or debit card deposit when you check in that isn't listed online. There toilet seat was not secured to the toilet seat. Red substance splattered on the walls. No ice machine in the hotel. The front desk agents were rude.

2026-11-01 • via Nuitee
D
DANIEL • solo_traveller • us
3
Pros:

Didnt like it

Cons:

everything

2026-10-29 • via Nuitee
S
Sandra • couple • us
5
It was pleasant
Pros:

It was clean, quiet, and close off of the highway.

Cons:

No amenities such as: tissues, blankets, hangers for your clothes. no coffee or tea service in the room, only one washcloth apiece (we don't use the same cloth for our whole body) the room was a distance for me being Hamdi capped.

2026-10-27 • via Nuitee
R
Regina • couple • us
5
It’s was ok.
Pros:

N/a

Cons:

There was animal poop in the parking lot .
Not what I expected paying $155 plus $100 for damage control

2026-10-18 • via Nuitee
S
Steven • solo_traveller • us
10
2026-10-16 • via Nuitee
R
Robert • couple • us
1
Horrible
Pros:

The area

Cons:

The tv didn’t work and they couldn’t accommodate me for it forced me to pay full price for a room with a broken tv

2026-10-13 • via Nuitee
L
Ladarius • couple • us
1
Cons:

Never received my deposit back

2026-10-10 • via Nuitee
O
Octavio • couple • us
10
2026-10-08 • via Nuitee
S
Scott • couple • us
5
It’s $150 a night room
Pros:

It was available during IMTS

Cons:

They charge nearly $700 for a room that was not worth more than 150

2026-09-17 • via Nuitee
A
Anderson • couple • us
10
Pros:

Near To airport

2026-09-12 • via Nuitee
A
Anderson • solo_traveller • us
10
Pros:

Nice and clean place

2026-09-12 • via Nuitee
A
Andi • couple • us
10
Pros:

Decent place to stay

2026-09-12 • via Nuitee
R
Rigo • couple • us
10
Pros:

Nice

2026-09-11 • via Nuitee
F
Farah • couple • us
10
Pros:

Hotel had great location off 290

2026-09-11 • via Nuitee
J
Jimmy • couple • us
10
Pros:

Clean and comfortable

2026-09-11 • via Nuitee
J
Jimmy • couple • us
10
Pros:

Near to ord airport

2026-09-11 • via Nuitee
J
Julia • couple • us
10
Pros:

Nice

2026-09-11 • via Nuitee
H
Happy • couple • us
10
Pros:

Nice rooms

2026-09-11 • via Nuitee
L
Lyle • couple • au
1
Awful
Pros:

nothing

Cons:

we had 2 towels in our room, no hand towels, face washers, soap of any kind. the bathtub was rusted and slippery (no mat), the carpet took on its own life form, as did the blinds. No services at all.

2026-09-10 • via Nuitee