MainStay Suites Chicago Hillside

Hotels
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Main Stay Suites
6 (556 reviews)
4575 Frontage Road , Hillside , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms on some occasions
Friendly staff
Cons:
Dirty conditions
No Wi-Fi or adequate amenities

Categories

Cleanliness
4.14
Multiple reviews mentioned dirty rooms, moldy fridges, and a disgusting bathroom.
Service
7.61
Though noted as poor by some, others mentioned pleasant staff.
Location
8.15
Conveniently located near necessary destinations.
Room Quality
5.1
Issues with comfort and functionality were highlighted.
Amenities
4.63
Lack of Wi-Fi and advertised facilities caused disappointment.
Value for Money
6.09
Prices felt high given the poor experience reported.
Food and Beverage
5.14
Singular mention of no breakfast availability.
Overall Experience
7.11
Some positive experiences, but overall dissatisfaction highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Each room at Extended Stay America - Chicago - Hillside comes with a stovetop, microwave, and refrigerator, perfect for longer stays.

Complimentary Breakfast: Enjoy a grab-and-go breakfast every morning with a selection of bars, muffins, hot cereal, coffee, and tea to start your day right.

Ideal Location: Situated near attractions like the Brookfield Zoo and Stephenson Convention Center, this hotel offers free WiFi, onsite parking, and a 24-hour front desk for your convenience.

Book your stay at Extended Stay America - Chicago - Hillside now for a comfortable and enjoyable extended visit!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6
Based on 556 reviews
Cleanliness: 4.14
Service: 7.61
Location: 8.15
Room Quality: 5.1
Amenities: 4.63
Value for Money: 6.09
Food and Beverage: 5.14
Overall Experience: 7.11
L
Luis • couple • us
10
Pros:

Great location. It’s by my family house about 5 minutes away and the people were very polite. The rooms were very clean and spacious!

2026-04-28 • via Nuitee
M
MUKEMA • couple • us
10
2026-04-18 • via Nuitee
J
Jackie • couple • us
10
Very clean and a great customer service
2026-04-11 • via Nuitee
S
Shataqua • solo_traveller • us
1
Nothing good at all besides the price only
Pros:

Only the bed ,my room was nasty had hair and stuff in the tub ,my hair is blonde .it was black hair and my tub was dirty af

Cons:

Your staff John was rude af,I told him my room was dirty,he offered another room bt I had reservations for Valentine’s Day we came back n was at the front nobody came so we went back or our room..the mornin of leaving we stopped him we came back nobody was there he said we lied and some more shit so it was a yelling match at the desk and asked for corporate number

2026-04-03 • via Nuitee
E
Eric • solo_traveller • us
1
2026-03-31 • via Nuitee
B
Barnaud • couple • us
6
2026-03-30 • via Nuitee
S
Shenicka • couple • us
10
My stay was nice and the bed was comfortable.
Pros:

The property was nice and clean. And I like that it comes with a small kitchen to cook.

2026-03-28 • via Nuitee
L
LATOYA • solo_traveller • us
8
Pros:

The staff was nice and friendly

Cons:

There’s no ironing board in the room and my linen wasn’t very clean.

2026-03-27 • via Nuitee
J
Jackson • couple • us
10
Pros:

Very nice clean

Cons:

I don't like the ice trays

2026-03-27 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-03-24 • via Nuitee
I
Issiac • couple • us
10
2026-03-24 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-03-24 • via Nuitee
A
Anthony • couple • us
5
2026-03-24 • via Nuitee
D
Davis • couple • us
7
IT WAS OKAY
Pros:

DIDN'T KNOW THERE WAS BREAKFAST AVAILABLE

Cons:

SKILLET OR POTS AVAILABLE FOR COOKING

2026-03-18 • via Nuitee
C
Cristiana • couple • us
6
2026-03-13 • via Nuitee
T
Tarinda • solo_traveller • us
8
2026-03-06 • via Nuitee
N
Nicole • couple • us
10
2026-03-05 • via Nuitee
L
Leah • couple • us
4
2026-03-03 • via Nuitee
D
Dawnyel • couple • us
4
Pros:

It was clean

Cons:

Nothing was included with the stay like no fresh towels or nothing

2026-02-24 • via Nuitee
A
Angelie • couple • us
10
2026-02-23 • via Nuitee