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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Daily housekeeping
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Memphis, Tennessee, this hotel is just a short distance from popular attractions like Shelby Farms Park and Golf and Games Family Park.
Comfortable Accommodations
Each room is equipped with essential amenities such as a microwave, refrigerator, and stovetop, along with entertainment options like a flat-screen TV.
Pet-Friendly with Free Breakfast
Enjoy the convenience of a grab-and-go breakfast with a variety of options, along with the perk of being able to bring along your furry friends as the hotel is pet-friendly.
Ready to experience a comfortable stay in Memphis? Book now at Extended Stay America - Memphis - Germantown West for a memorable trip!
"Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is needed).
Location
Guest Reviews
Price
location and the room was clean as well.
N/a
Nothing they canceled my booking then tried to charge me a early check in fee of a 117.00 dollars so me and my family slept in our van in a random parking lot the desk person was very rude.
The staff was hospitable. Especially when I asked for another room with handicapped amenities
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The first one really smelled like old smoke and mildew. The one on the second floor was ok for me to get too. The room and fixtures were covered in prints and smudges, there was dust on all the fixtures as well. I was a little disappointed, as we stayed at one in Grand Rapids, Mi for 2 months while they finished our house. My account seems to have disappeared from then as well. I believe we had a couple comp nights, but that would have been 2015, so it may have lapsed. We are going to travel more though. We Will finally have time. Just thought you should know about the room. Have a good day.
Nothing!!
, the person that greeted me at the front desk was extremely rude and arrogant. And forgot the concept that the customer is always right. He was very hostile and speaking to me because I asked him a question and he continued to over talk me. And the fact that they charge you for every little thing. I was put in a non-smoking room but the room reeked of cigarette smoke and so I left and canceled my reservation and went somewhere else.
Location
Nothing it was great
It was a comfortable stay!
The bathroom light didn't come on at first
Convenient and quiet
No smart tvs
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