Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Rude service experience reported

Categories

Cleanliness
6.65
Multiple reports of insect presence and cleanliness issues.
Service
8.65
Staff praised for helpfulness but with mentions of a specific rude receptionist.
Location
9.15
Convenient and excellent location for exploring Florence.
Room Quality
7.65
Generally comfortable rooms but with some issues reported (e.g., small bathrooms).
Amenities
7.65
Basic amenities noted, some guests desire enhancements.
Value for Money
8.15
Good value for central location and room comfort.
Food and Beverage
7.15
Breakfast options were limited and not varied.
Overall Experience
8.15
Guests generally enjoyed their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:31

Property Description

Historic Elegance: Hotel Martelli, a former residence of Florentine nobles, exudes timeless charm and sophistication. The grand building is just steps away from iconic landmarks like the Cathedral and Santa Maria Novella Train Station.

Luxurious Accommodations: Indulge in air-conditioned rooms adorned with satellite TV, a minibar, and some with exquisite furniture and frescoed ceilings. The perfect blend of modern comfort and classic style awaits you.

Cultural Heritage: Immerse yourself in the rich history of Hotel Martelli as you explore communal areas adorned with original frescoes and antique furnishings. Start your day with a delightful continental breakfast amidst this historical ambiance.

Experience the allure of Hotel Martelli and book your stay today to bask in luxury and history seamlessly intertwined.

Important information:

Please note that a charge of EUR 1 applies each time guests need to take the car out of the parking spot.

For non-refundable and prepaid rates, guests are required to show the credit card used for the payment upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.9
Based on 4485 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
M
Melanio • couple • ve
10
Excelente hotel!
Pros:

Excelente servicio, el personal es muy amable, las habitaciones muy cómodas y hermosas. Ubicación ideal para recorrer el centro de Florencia con la cercanía de la estación de trenes a 7 min caminando

Cons:

Todo me gustó

2026-11-07 • via Nuitee
U
Uschi • family_with_children • at
9
Städtereise Florenz und Pisa
Pros:

Das Hotel Martelli hat eine gute Lage.
Nahe zum Bahnhof und nahe in die City.
Frühstück war sehr gut. Bedienung sehr freundlich.
Zimmer war auch schön. Wir hatten eine Terrasse mit Blick auf die Stadt.

Cons:

Es war alles in Ordnung.

2026-11-07 • via Nuitee
A
Avia • family_with_children • es
7
Esmorzar pot millorar molt
Pros:

Net, bé situat

Cons:

Bufet esmorzar molt fluix.
Torradora no funciona.
Res de calent,tret cafè
Poca varietat i presentació dolenta

2026-11-05 • via Nuitee
K
Kim • solo_traveller • gb
8
The staff were so nice I would stay there again.
Pros:

Room was fine, roomy, with everything I needed including kettle, fridge, hairdryer. Bed was very comfortable. Breakfast was very good, lots of choice. Staff were wonderful, very friendly and so helpful.

Cons:

The shower in the very small bath was slippy, could do with a shower mat. The room was a little noisy as it overlooked the main street, and the thin curtains allowed the light from the street to shine in.

2026-11-04 • via Nuitee
S
Szász • extended_group • hu
3
Overall, we didn't like the hotel. We chose it solely because of its location.
Pros:

The location of the hotel is very good, it is in a central location. It is very difficult to reach by car.

Cons:

The hotel does not have a parking lot. We had a hard time finding our room. It is not clearly marked in the hallway. And we didn't think that we had to go through the breakfast area to get to the room.

2026-11-03 • via Nuitee
V
Vasilakou • couple • gr
9
Staying in the centre of Florence
Pros:

Great location, clean and comfortable room, satisfied breakfast.

2026-11-03 • via Nuitee
C
Catryn • solo_traveller • gb
7
2026-11-02 • via Nuitee
E
Eric • couple • fr
9
Magnifique ville de Florence
Pros:

Emplacement parfait entre la gare centrale et le centre historique touristique à proximité immédiate

Cons:

Rien à redire

2026-11-01 • via Nuitee
M
Martin • couple • sa
9
Friendly staff and close to the major sights.
Pros:

Friendly staff and a short walk to all the major sights.

2026-10-30 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-10-30 • via Nuitee
A
ALPER • extended_group • tr
7
Pros:

Kahvaltı çok iyiydi. Otelin konumu da çok iyi ve ponte vecchio ya çok yakın. Ayrıca otelin hemen yan sokağında ücretli bir garaj var. Aracı oraya parke ederseniz kulllandiginiz otele göre de indirim yapiyorlar

Cons:

Odalar biraz dar ve banyo çok dar. Ayrıca odalarda pet şişe su yoktu. Bu fiyata 2 tane su koyabilirlerdi.

2026-10-30 • via Nuitee
M
milagros • family_with_children • es
6
Pros:

Ubicación perfecta entre la estación y el centro de la ciudad
habitación correcta, cama confortable.

Cons:

El tamaño del baño, tenía todo lo básico pero era pequeño.
la iluminación de la habitación podría mejorar
El desayuno muy escaso, poca variedad y poca calidad, sólo lo utilizamos 1 día a pesar de haber contratado 2 porque tuvimos que salir antes ( no preguntamos si podían preparar una merienda con antelación )

2026-10-29 • via Nuitee
G
Gerard • family_with_children • gb
9
Good location
Pros:

Good location; good breakfast,
Friendly staff

Cons:

First bedroom had a ridiculously small shower/bath unsiltable for adults. Got a rooom change following morning

2026-10-29 • via Nuitee
E
Eliza • couple • au
5
It’s ok for a night or 2
Pros:

Great location near the train station and easy to walk around the area
The food was limited and the juice and meats were not cold or refrigerated

Cons:

We were given room 33, avoid this room at all costs
The window loovers were broken and couldn’t be closed the bathroom had a weird bath that was hard to get into and the door didn’t close. And it’s nothing like the photos They did move us to a nicer room after I complained

2026-10-28 • via Nuitee
I
ISMAIL • family_with_children • tr
8
Pros:

Konumu mükemmel

Cons:

Bina yerleşimi kötü. Bir binadan diğerine geçiliyor. Asansörler kötü.
Kahvaltı yetersiz.

2026-10-28 • via Nuitee
S
Serena • family_with_children • it
7
Pros:

Posizione comodissima e posto pulito.

Cons:

Un po' datato e poco silenzioso.

2026-10-28 • via Nuitee
B
Brigitte • couple • ch
8
2026-10-27 • via Nuitee
I
Inge • family_with_children • de
9
2026-10-27 • via Nuitee
K
Karin • extended_group • se
7
2026-10-27 • via Nuitee
L
Luis • solo_traveller • ar
9
En el centro de Florencia, excelente opción.
Pros:

Buen desayuno en lugar hermoso. Todo bien organizado.

Cons:

Pocos canales de TV.

2026-10-26 • via Nuitee