Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Rude service experience reported

Categories

Cleanliness
6.65
Multiple reports of insect presence and cleanliness issues.
Service
8.65
Staff praised for helpfulness but with mentions of a specific rude receptionist.
Location
9.15
Convenient and excellent location for exploring Florence.
Room Quality
7.65
Generally comfortable rooms but with some issues reported (e.g., small bathrooms).
Amenities
7.65
Basic amenities noted, some guests desire enhancements.
Value for Money
8.15
Good value for central location and room comfort.
Food and Beverage
7.15
Breakfast options were limited and not varied.
Overall Experience
8.15
Guests generally enjoyed their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:31

Property Description

Historic Elegance: Hotel Martelli, a former residence of Florentine nobles, exudes timeless charm and sophistication. The grand building is just steps away from iconic landmarks like the Cathedral and Santa Maria Novella Train Station.

Luxurious Accommodations: Indulge in air-conditioned rooms adorned with satellite TV, a minibar, and some with exquisite furniture and frescoed ceilings. The perfect blend of modern comfort and classic style awaits you.

Cultural Heritage: Immerse yourself in the rich history of Hotel Martelli as you explore communal areas adorned with original frescoes and antique furnishings. Start your day with a delightful continental breakfast amidst this historical ambiance.

Experience the allure of Hotel Martelli and book your stay today to bask in luxury and history seamlessly intertwined.

Important information:

Please note that a charge of EUR 1 applies each time guests need to take the car out of the parking spot.

For non-refundable and prepaid rates, guests are required to show the credit card used for the payment upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.9
Based on 4423 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
J
JOËL solo_traveller fr
6
.
Pros:

Personnel charmant et emplacement idéal.
En ce qui concerne la vieillotte et "petite" chambre, il n'y a pas d'étagère... 2 petits tiroirs seulement. Pour brancher la bouilloire, il faut aller dans la salle d'eau car il n'y a pas de prise de courant adaptée dans la chambre. Une minuscule salle d'eau sans aucun rangement possible.

Cons:

Le personnel et l'emplacement !

2026-08-08 via Nuitee
E
Emanuela couple ch
7
2026-08-07 via Nuitee
S
Setlalekgosi_ solo_traveller za
10
2026-08-07 via Nuitee
A
Andrea solo_traveller it
8
2026-08-07 via Nuitee
P
Pedro Ezequiel couple es
9
2026-08-07 via Nuitee
D
Dominique couple ca
5
Correct, sans plus
Pros:

Bien placé près de la gare de trains. Près du centre touristique de Florence.

Cons:

Insonorisation déficiente, on entendait beaucoup de bruit, salle de bain minuscule. Aussi, il faut laisser notre clé lorsqu’on quitte l’hôtel et personne ne vérifie notre identité quand on la reprend. Il était mention d’un coffre fort dans la description, mais il n’y en avait pas. Petit déjeuner décevant.

2026-08-06 via Nuitee
M
maxime couple fr
9
Je conseille fortement cette établissement
Pros:

Très belle emplacement, vraiment calme .

2026-08-06 via Nuitee
A
Andrea couple es
8
2026-08-06 via Nuitee
F
Fru Kimer couple dk
7
Perfekt til få overnatninger
Pros:

God morgenmad - venligt personale.

Cons:

Ikke mulighed for kaffe
meget få stikkontakter

2026-08-05 via Nuitee
Z
Zelia Maria solo_traveller br
10
2026-08-05 via Nuitee
R
Raquel solo_traveller es
8
2026-08-04 via Nuitee
T
Tatjana solo_traveller rs
10
2026-08-03 via Nuitee
N
Nickie couple gb
10
Pros:

Location was excellent

2026-08-03 via Nuitee
S
Siniša Mišić solo_traveller si
10
2026-08-03 via Nuitee
L
Lisa couple au
9
Great stay close to sights and walking distance from train
Pros:

Specious room, very Italian decor, great breakfast, lovely doorman.

2026-08-02 via Nuitee
M
Maria PILAR solo_traveller es
7
Pros:

Esta muy céntrico. El personal muy amable.

Cons:

La habitación que nos dieron tenía olor a humedad pero nos la cambiaron sin problemas. Hay muchos mosquitos y nos picaron pero solicité un insecticida y me lo dieron sin problemas. Están atentos con los clientes.

2026-07-25 via Nuitee
R
Russell solo_traveller gb
7
2026-07-25 via Nuitee
M
Monteleone couple it
5
2026-07-25 via Nuitee
N
Nelma solo_traveller br
7
Pros:

Localização

Cons:

Da cama e travesseiros

2026-07-25 via Nuitee
A
Ariel couple ar
10
2026-07-25 via Nuitee