Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Rude service experience reported

Categories

Cleanliness
6.65
Multiple reports of insect presence and cleanliness issues.
Service
8.65
Staff praised for helpfulness but with mentions of a specific rude receptionist.
Location
9.15
Convenient and excellent location for exploring Florence.
Room Quality
7.65
Generally comfortable rooms but with some issues reported (e.g., small bathrooms).
Amenities
7.65
Basic amenities noted, some guests desire enhancements.
Value for Money
8.15
Good value for central location and room comfort.
Food and Beverage
7.15
Breakfast options were limited and not varied.
Overall Experience
8.15
Guests generally enjoyed their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:31

Property Description

Historic Elegance: Hotel Martelli, a former residence of Florentine nobles, exudes timeless charm and sophistication. The grand building is just steps away from iconic landmarks like the Cathedral and Santa Maria Novella Train Station.

Luxurious Accommodations: Indulge in air-conditioned rooms adorned with satellite TV, a minibar, and some with exquisite furniture and frescoed ceilings. The perfect blend of modern comfort and classic style awaits you.

Cultural Heritage: Immerse yourself in the rich history of Hotel Martelli as you explore communal areas adorned with original frescoes and antique furnishings. Start your day with a delightful continental breakfast amidst this historical ambiance.

Experience the allure of Hotel Martelli and book your stay today to bask in luxury and history seamlessly intertwined.

Important information:

Please note that a charge of EUR 1 applies each time guests need to take the car out of the parking spot.

For non-refundable and prepaid rates, guests are required to show the credit card used for the payment upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3955 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
F
Francisco António • family_with_children • pt
6
2026-04-11 • via Nuitee
V
van der Meulen • family_with_children • au
5
Pros:

Good location and breakfast included

Cons:

The room was dirty and the bathroom had mould in it

2026-04-10 • via Nuitee
K
Kristina • solo_traveller • ie
7
This hotel is great if your main goal is to have a place close to all the sights; a place where you need to sleep and ge
Pros:

The location is superb. It is 5 to 15 minutes walk to the majority of the sights. As this was the main priority when choosing the hotel, it served its purpose.

Cons:

1. The lack of natural light from the windows in the room made us feel confused about the time of day. One doesn’t want to stay in the room longer than it is necessary to get ready before one leaves. 2. Weird smell everywhere: the lobby, the hall, the room itself.

2026-04-09 • via Nuitee
M
MURILO • family_with_children • br
9
Muito bom!!
Pros:

Atendimento dos funcionarios!!

Cons:

Banheiro! Ficamos no quarto 22 e a area de banho é muito pequena com degraus.
Dificil para pessoas altas e idosos.

2026-04-09 • via Nuitee
S
Shahlar Ibadzade • family_with_children • tr
8
2026-04-08 • via Nuitee
L
LEONIDAS • couple • gr
7
Pros:

Πολύ καλή τοποθεσία

2026-04-08 • via Nuitee
N
Nicolò • couple • it
7
Molto bello in ogni caso
Pros:

Il fatto che era sia vicino al centro ma anche vicino alla stazione

Cons:

Era un po datata e la colazione lasciava un po a desiderare

2026-04-08 • via Nuitee
A
Alejandro Florian • family_with_children • no
8
2026-04-08 • via Nuitee
J
James • couple • us
5
Cons:

Pillows hard as a brick
The door rattled any time someone walked by or near
Super noisy location didn’t sleep both nights until after 2 in the morning

2026-04-07 • via Nuitee
A
Angelica • family_with_children • it
10
Pros:

A due passi dal Duomo, tutti musei e il ponte vecchio raggiungibili a piedi

Cons:

Forse per la colazione si potrebbe fare meglio

2026-04-07 • via Nuitee
E
Elisenda • family_with_children • es
8
Pros:

La calidad precio es muy buena, la ubicación es excelente y el personal muy atento

Cons:

El acceso a la habitación

2026-04-07 • via Nuitee
M
MelaniaP • couple • it
9
Da ritornare
Pros:

Comodo al centro. Colazione buona. Check in ok e disponibilità a lasciare le valigie in struttura. Tutto bene e da ritornarci.

Cons:

Nulla

2026-04-07 • via Nuitee
G
Giuseppina • couple • it
7
2026-04-07 • via Nuitee
P
Patricio • family_with_children • cl
10
2026-04-07 • via Nuitee
R
Reinhard • couple • at
7
Empfehlenswertes Hotel
Pros:

Gutes Hotel in zentraler Lage

2026-04-07 • via Nuitee
M
Marcin • couple • pl
8
2026-04-06 • via Nuitee
R
Rossana liliana • family_with_children • it
8
Pros:

Ottima la posizione, pulizia e comfort soddisfacenti. Buona la colazione.

Cons:

Manca la luce centrale in camera , le abat-jour , pur numerose, non fanno una buona luce . Non sufficienti le prese , che sono poche e scomode .

2026-04-06 • via Nuitee
A
Alessio • solo_traveller • mt
8
Pros:

The hotel was in the centre and very good breakfasts.

Cons:

The bed was a little bit small for me

2026-04-06 • via Nuitee
• couple • es
9
2026-04-06 • via Nuitee
M
Monika • family_with_children • es
9
Buen hotel en ubicación muy céntrica para todos los puntos de interés de la ciudad
Pros:

Buen desayuno, en horas punta insuficiente espacio

Cons:

Las camas son pequeñas, los pies se salen por abajo

2026-04-06 • via Nuitee