SureStay Hotel by Best Western Williams

Hotels
SureStay Hotel by Best Western
7.6 (428 reviews)
400 C St. , Williams , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Affordability
Location
Cons:
Cleanliness
Room Quality
Food Quality

Categories

Cleanliness
6.03
Several reviews mentioned dirty rooms and unclean conditions, impacting the overall perception.
Service
9.52
Positive feedback about staff and service interactions were noted, maintaining a good standard.
Location
9.52
Conveniently located near amenities, with several positive mentions about accessibility.
Room Quality
6.03
Many reviews pointed out issues with room conditions such as stains and smells.
Amenities
7.03
Breakfast and additional amenities were often criticized, needing improvement.
Value for Money
9.02
Several guests mentioned the affordable prices, which contributed to a positive perception despite issues.
Food and Beverage
5.02
Negative comments about breakfast offerings significantly impacted the rating in this category.
Overall Experience
8.63
Mixed experiences with guests noting both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:46

Property Description

Convenient Location
SureStay Hotel by Best Western Williams in California offers a central location between Sacramento and Redding, making it the perfect stop for travelers.

Comfortable Accommodations
Guests can enjoy spacious rooms with free WiFi, cable TV with HBO, microwave, refrigerator, and more, ensuring a comfortable stay.

Attractions and Amenities
Explore nearby attractions like National Wildlife Refuge, Sacramento River, and Colusa Casino, or take advantage of free continental breakfast, parking, and copy/fax services.

Ready to experience comfort and convenience at SureStay Hotel by Best Western Williams? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 428 reviews
Cleanliness: 6.03
Service: 9.52
Location: 9.52
Room Quality: 6.03
Amenities: 7.03
Value for Money: 9.02
Food and Beverage: 5.02
Overall Experience: 8.63
L
Landon couple us
1
2026-08-18 via Nuitee
A
Arjan solo_traveller nl
7
Pros:

Prima kamer.

Cons:

Ontbijt was erg matig. Er was veel op en er werd helaas niets aangevuld. Personeel was spoorloos en onbereikbaar.

2026-08-06 via Nuitee
K
Kyle family_with_children us
5
2026-08-06 via Nuitee
S
Sandra family_with_children us
10
2026-08-03 via Nuitee
G
Gabriela agustina solo_traveller ar
10
Ideal para descansar
Pros:

Hermosa habitación ideal para descansar

Cons:

Bastante ruidosa

2026-07-20 via Nuitee
D
Debra couple us
5
2026-07-16 via Nuitee
B
Badura solo_traveller us
9
2026-07-15 via Nuitee
M
maria solo_traveller us
8
2026-07-14 via Nuitee
K
Kathleen solo_traveller us
2
Pros:

The proximity to the freeway

Cons:

The motel not up to Best Western standards. The entrance door to hotel room looked like it had been kicked in recently, door frame damage top door pin hinge was 3/4 out of hinge. Kitchen table had one broken table leg, Kitchen chair broken. Threshold floor going to bathroom was damaged causing my husband to trip and almost fall. This is not acceptable as he is handicapped and walks with a cane.

2026-07-09 via Nuitee
F
Fernando solo_traveller us
8
It was really convenient and accommodating but could be more cleaner and softer beds
Pros:

The location is great

Cons:

Bed was really stiff and towels smelled dusty and 1 pillow stain

2026-07-09 via Nuitee
J
Jason couple us
2
Will look somewhere else for next stay
Pros:

Nothing

Cons:

Pubic hair clump upon entering room. Floors lifting catching and cutting foot. Bathroom hole in roof from last year. Now with spit who knows what hanging from ceiling. Wife slipped fell in shower hurting herself bad. No grip in shower floor. Sucked! No need to continue on

2026-07-07 via Nuitee
C
Cihan couple us
5
2026-06-30 via Nuitee
C
Cindy couple us
9
Pros:

bed was very comfortable

Cons:

Our door key did not work. Had to call a maint. person and use a master key to get in.

the room was clean, but we had a lot of flies in our room. Killed 3 but there were more.

2026-06-28 via Nuitee
J
james couple us
2
We left and found another place to stay.
Pros:

The owner was nice

Cons:

The room smelt like bleach. The room had a navy sheet for a bedspread!!! Cheap furniture. Didn’t feel comfortable.
Would like a refund if possible. The smell of bleach was overwhelming!!

2026-06-26 via Nuitee
C
Cross solo_traveller us
10
Pros:

Friendliest of staff

Cons:

Nothin

2026-06-23 via Nuitee
A
Ali couple us
7
2026-06-22 via Nuitee
R
Ramos couple us
3
I will never stay here again!! Staff was horrible, the office was disgusting
Pros:

The location was close to a lot of good places

Cons:

Staff was rude, blood all over the check in counter ( I told the lady at the counter, and she didn’t even clean it up) First room she gave us, was dirty ( hadn’t even been cleaned by housekeeping yet). Then got mad because I requested a different room. The curtains in the room had holes in them ( like moths ate through them)

2026-06-21 via Nuitee
G
Gustavo solo_traveller us
8
Pros:

Nice place to stay

2026-06-18 via Nuitee
C
chappell couple us
9
Great deal
Pros:

Staff

Cons:

Nothing

2026-06-13 via Nuitee
A
Abril couple us
10
2026-06-13 via Nuitee