Embassy Suites North Charleston Airport Hotel Convention

Hotels
Embassy Suites Hotels
8 (1471 reviews)
5055 International Boulevard , Charleston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Great breakfast
Cons:
Poor service
Inconsistent room quality
Extra charges

Categories

Cleanliness
6.75
Some reviews indicated cleanliness issues, including a dirty parking lot and inadequate room cleaning.
Service
7.75
Mixed reviews on service; some staff were pleasant while others were not responsive.
Location
8.75
Good location was mentioned positively, with close proximity to stores.
Room Quality
7.25
Some issues with room readiness and quality were reported, indicating room quality is not consistent.
Amenities
7.75
Amenities like the breakfast buffet and pool received positive comments, but some reviews mentioned understaffing.
Value for Money
8.75
Generally considered good value, though there are concerns about extra charges.
Food and Beverage
9.25
Positive feedback about breakfast quality and variety.
Overall Experience
7.75
Overall experience mixed; positive aspects but with significant complaints that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Convenient Location and Shuttle Service
Located next to the North Charleston Area Convention Center and just 2 miles from Charleston International Airport, Embassy Suites North Charleston Airport/Hotel & Convention offers a stress-free travel experience with complimentary airport shuttle service.

Comfortable Suites with Modern Amenities
The spacious suites are equipped with 2 TVs, a well-lit work table, microwave, refrigerator, and coffee maker, ensuring a comfortable stay for guests.

Dining Options and Leisure Facilities
Start your day with a delicious cooked-to-order breakfast and enjoy lunch or dinner at the Palmtree Grille, known for its fine steaks and fresh seafood. Unwind at the indoor pool, stay active at the gym, or take care of business at the free printing service in the business center.

Experience convenience and comfort at Embassy Suites North Charleston Airport/Hotel & Convention.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1471 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 7.75
A
Aiden extended_group us
10
Very nice and will come back
Pros:

Everything

Cons:

Nothing

2026-05-23 via Nuitee
J
Joshua extended_group us
4
Cons:

Bed and pillows were not comfortable. We had a fire during our staff and no compensation.

2026-05-22 via Nuitee
A
Alonzo couple us
9
My stay was very good as expected.
Pros:

Spacious suites

Cons:

Breakfast was fine, but I was hoping that it would last until 10:am instead of 9:am.

2026-05-22 via Nuitee
D
Deja solo_traveller us
9
2026-05-21 via Nuitee
J
John solo_traveller us
8
Friendliness of staff is the selling point for this facility
Cons:

One of my peeves—I am elderly with short white hair. Finding a long black strand of hair in the shower was not reassuring. Rest of room seemed clean.

2026-05-21 via Nuitee
C
Cherylene solo_traveller us
9
Pros:

We were close to everything and the Staff was very nice.

2026-05-19 via Nuitee
T
Thomas couple us
10
I stay at This location twice a year for a reason and I’m booking a stay for June now.
Pros:

Location room size breakfast staff everything.

Cons:

Pay for parking???

2026-05-19 via Nuitee
P
Pamela family_with_children us
8
Cons:

When check in room wasnt available

2026-05-19 via Nuitee
J
Johnny couple us
10
2026-05-18 via Nuitee
V
Valerie couple us
10
Pros:

The wonderful breakfast and staff

2026-05-17 via Nuitee
G
Gilbert couple us
10
2026-05-16 via Nuitee
K
Kaneft solo_traveller us
10
2026-05-14 via Nuitee
D
Dawn solo_traveller us
10
Pros:

The staff and accommodation were top tier. From the front desk staff all the way down to housekeeping.

2026-05-11 via Nuitee
V
Victoria solo_traveller us
10
Excellent customer service!
Pros:

Ms. Carter at the front desk was professional, attentive giving 100 percent customer service. The front desk sets the tone as they are your first contact. The entire staff was awesome, but Ms Carter went beyond and above by checking up all during our family's very special birthday/ mother's day stay! We are planning to come back in December from Orlando, GA, and NYC

Cons:

N/A but I did wait an hour to place food order with Beth. Young man behind bar eventually came to help expedite order. Ivan in kitchen also was great!

2026-05-11 via Nuitee
A
Amber solo_traveller us
10
Loved our stay
Pros:

Everything it was very nice!

2026-05-11 via Nuitee
R
REGINA family_with_children us
10
2026-05-10 via Nuitee
J
Joyce solo_traveller us
10
2026-05-10 via Nuitee
A
Allen solo_traveller us
10
Pros:

Location to the event, room and staff were outstanding.

Cons:

Limited parking, there was also another event going on and access to the parking area was restricted.

2026-05-08 via Nuitee
M
Melissa couple us
10
2026-05-01 via Nuitee
S
Shanice couple us
10
2026-04-30 via Nuitee