Embassy Suites North Charleston Airport Hotel Convention

Hotels
•
Embassy Suites Hotels
8 (1428 reviews)
5055 International Boulevard , Charleston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Great breakfast
Cons:
Poor service
Inconsistent room quality
Extra charges

Categories

Cleanliness
6.75
Some reviews indicated cleanliness issues, including a dirty parking lot and inadequate room cleaning.
Service
7.75
Mixed reviews on service; some staff were pleasant while others were not responsive.
Location
8.75
Good location was mentioned positively, with close proximity to stores.
Room Quality
7.25
Some issues with room readiness and quality were reported, indicating room quality is not consistent.
Amenities
7.75
Amenities like the breakfast buffet and pool received positive comments, but some reviews mentioned understaffing.
Value for Money
8.75
Generally considered good value, though there are concerns about extra charges.
Food and Beverage
9.25
Positive feedback about breakfast quality and variety.
Overall Experience
7.75
Overall experience mixed; positive aspects but with significant complaints that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Convenient Location and Shuttle Service
Located next to the North Charleston Area Convention Center and just 2 miles from Charleston International Airport, Embassy Suites North Charleston Airport/Hotel & Convention offers a stress-free travel experience with complimentary airport shuttle service.

Comfortable Suites with Modern Amenities
The spacious suites are equipped with 2 TVs, a well-lit work table, microwave, refrigerator, and coffee maker, ensuring a comfortable stay for guests.

Dining Options and Leisure Facilities
Start your day with a delicious cooked-to-order breakfast and enjoy lunch or dinner at the Palmtree Grille, known for its fine steaks and fresh seafood. Unwind at the indoor pool, stay active at the gym, or take care of business at the free printing service in the business center.

Experience convenience and comfort at Embassy Suites North Charleston Airport/Hotel & Convention.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1428 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 7.75
C
Calandra • couple • us
10
This trip was excellent.
Pros:

Everything was awesome 👌🏾.

Cons:

Shower could've been alittle hotter. But I was ok.

2026-03-05 • via Nuitee
D
Damon • solo_traveller • us
7
It was good
Pros:

The breadboard could of been better.

Cons:

It was quite that was a plus

2026-03-03 • via Nuitee
M
Margaret • extended_group • us
10
2026-03-02 • via Nuitee
A
anita • couple • us
8
2026-02-26 • via Nuitee
N
Navigator13317891577 • Business
8
Be sure to say hi to Dani
Pros:

The restaurant, bar, and breakfast staff were great. It was weird that I couldn't til the Evening Reception bartender via a QR code like the other staff though. And one of the front desk girls was perhaps having a rough day. But Dani, the Hilton Vacations representative was so kind and helpful. I'd go back just to hang with her!

2026-02-08 • via Tripadvisor
R
Roam61986114592 • Business • San Antonio, Texas
6
From Freezing Cold to Warm & Toasty to Lukewarm
Pros:

My stay had both challenges and bright moments, largely due to the outstanding staff.

After being left waiting at the airport shuttle pickup in the cold for about 40 minutes after speaking with Zion. I called back and Shanikqua immediately stepped in and dispatched Roland, who promptly picked me up. I truly appreciated her responsiveness in resolving the situation.

Upon arrival at the hotel, Shanikqua was the only staff member available to check in a line of about 10 guests. Despite the pressure, she remained pleasant, professional, and welcoming, which made a strong first impression.

My room was cozy and comfortable, and I later attended the Manager’s Reception, where Brandy was absolutely wonderful. She managed a nonstop line of approximately 50 guests throughout the entire reception with grace and efficiency. The strawberry lemon drop punch she prepared was fantastic—so much so that after my second one, I happily retired to my room.
Unfortunately, the hot water was an issue. That evening, the water remained lukewarm and never fully heated, and after a long travel day I eventually fell asleep waiting for it to warm up. I tried again the next morning with the same result.

On a positive note, breakfast was made to order, and Sandra was a joy while preparing my omelet. It was very delicious and a great way to end my stay on a high note.

Overall, while there were some operational issues, the exceptional service from the staff especially Shanikqua, Roland, Brandy, and Sandra—made the experience much better than it could have been.

2026-01-31 • via Tripadvisor
D
Deidra • couple • us
10
We will return!
Pros:

Perfect location, affordable pricing, delicious breakfast,
friendly and helpful staff.

2026-01-30 • via Nuitee
T
Tashia • couple • us
10
2026-01-29 • via Nuitee
M
Michael • extended_group • us
8
2026-01-26 • via Nuitee
A
Alicia • couple • us
10
Met my expectations. Wish I could have stayed longer.
Pros:

Breakfast, bed

2026-01-20 • via Nuitee
S
Sarah • family_with_children • us
3
The issue with the lock could have been handled better with less rude staff
Cons:

We were locked out our room and then out key fob died preventing us from getting into the room. There was a sock from the previous guest left on the floor when we came in.

2026-01-20 • via Nuitee
B
Brice • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Rosalyn • couple • us
10
2026-01-20 • via Nuitee
M
Mary • couple • us
10
Cons:

You have to pay for parking.

2026-01-20 • via Nuitee
J
Joseph • couple • us
10
Place & staff was very friendly
Pros:

Good & a lot of choices

Cons:

N/A at moment

2026-01-20 • via Nuitee
K
KIM • couple • us
9
Pros:

Good breakfast

Cons:

Check-in could improve

2026-01-20 • via Nuitee
M
MELISSA • family_with_children • us
8
Pros:

Convenience to Performing Arts Center for dance competition was a major plus! We were able to use the skyway and not walk in the rain.
Breakfast was excellent!
Room was really clean and spacious!
Hotel was clean and the staff was friendly!

Cons:

Having to pay for hotel parking

2026-01-19 • via Nuitee
C
Chevere • couple • us
4
2026-01-19 • via Nuitee
宋 • family_with_children • us
10
2026-01-19 • via Nuitee
E
Emalee • extended_group • us
10
Pros:

Awesome

Cons:

Nothing

2026-01-19 • via Nuitee