Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2833 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
R
Roslyn couple au
9
2026-07-25 via Nuitee
S
shane family_with_children au
8
2026-07-20 via Nuitee
J
Janelle Lea family_with_children au
9
Safe friendly and fun
Pros:

The friendly vibe and all the amenities

Cons:

The extra bed for kids was honestly rock hard

2026-07-20 via Nuitee
C
Caitlin family_with_children au
9
Pros:

Staff were extremely welcoming. My kids loved the plushie toys that became like a buddy for their adventure. The facilities were fantastic - the pool was warm and not too busy and the breakfast buffet was delicious with a huge variety of options.

Cons:

Would not recommend getting room service. We ordered on a Wednesday night and given a 30 min estimate. The food arrived over 1 hour late and the hot food was cold. Get a takeaway from a nearby outlet instead!

2026-07-20 via Nuitee
A
Alana solo_traveller au
9
We often stay here, the staff are so incredibly welcoming everytime
Pros:

Location & friendly staff!

Cons:

The bathroom needed a deep clean

2026-07-20 via Nuitee
V
Vaibhav Harshadbhai solo_traveller au
8
2026-07-19 via Nuitee
G
Gayle couple au
9
We enjoyed our stay at the Novotel.
Pros:

The breakfast was very nice.
I had never stay in this area of Sydney before, I was impressed with Darling Square and the restaurants available.

Cons:

There was only warm water for a shower. I found this area very busy.

2026-07-19 via Nuitee
V
Vaibhav Harshadbhai solo_traveller au
8
2026-07-19 via Nuitee
T
Tuesday solo_traveller au
7
Pros:

Location! Central to everything!

Cons:

Mattress was old and lumpy - uncomfortable sleep. Room 512.

2026-07-19 via Nuitee
B
Britt solo_traveller au
9
Pros:

Great location, close to Sydney convention centre, restaurants etc. Staff great, room comfortable and good facilities

Cons:

Room service offering limited, particularly for those with dietary restrictions

2026-07-19 via Nuitee
D
Daniel solo_traveller au
9
2026-07-18 via Nuitee
P
Phillip solo_traveller au
7
2026-07-18 via Nuitee
P
Pearson solo_traveller au
8
Pros:

I love the decor and area this hotel is in.

Cons:

The lack of onsite parking can be a headache when there is a big event on at the icc.

2026-07-18 via Nuitee
K
Kim couple au
9
2026-07-17 via Nuitee
K
Khaled solo_traveller sa
8
2026-07-17 via Nuitee
T
Tehya couple au
9
2026-07-16 via Nuitee
L
Lieneka family_with_children au
10
2026-07-16 via Nuitee
P
Paul solo_traveller nz
9
Great place to stay
Pros:

Everything that I needed was there, clean, comfortable and at a reasonable price. Location was excellent, right in the middle of the CBD and easy access to Darling harbor.

Cons:

Nothing

2026-07-16 via Nuitee
A
Adwar couple au
10
Pros:

Everything

2026-07-15 via Nuitee
K
Kerrie couple au
10
Pros:

Great location for what we needed and very easy to find, parking was close by, just a short walk. The staff were super friendly and the rooms were quiet despite being in the cbd.

2026-07-14 via Nuitee