Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2648 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
J
James • solo_traveller • au
8
2026-04-11 • via Nuitee
D
Davide • family_with_children • au
8
2026-04-10 • via Nuitee
K
Kellie • family_with_children • au
10
Pros:

The hotel is so close to everything transport food entertainment

Cons:

Easy access

2026-04-10 • via Nuitee
T
Travellingschel • Solo travel
10
Perfect holiday stay, not in the CBD, but still easy access to everything
Pros:

This hotel is in a great location - close to two light rail stops, nearby is Chinatown with an abundant variety of restaurants and also Darling Harbour with its own atmosphere. Not far is the magnificent children's playground , iMAX theatre, and the lovely Chinese Gardens are just next door. Close to the Entertainment Centre, and Conference Centres .. and there seems there is always something going on at Darling Harbour and has a great atmosphere in the evening. My room was spacious and bed comfortable with a choice of pillows. Dinner at the Pump House next door has easy access via internal door, and buffet breakfast near hotel lobby had good variety. I like how Novotel are doing sustainability well with no plastic liners in bins and separate container for recycling.

2026-04-09 • via Tripadvisor
L
Linda • solo_traveller • gb
10
Happy stay
Pros:

Friendly service...v nice

Cons:

All ok

2026-04-09 • via Nuitee
I
Ian • family_with_children • au
8
Pros:

Location

Cons:

Car Park was hard to find, better directions from staff would be helpful.
Pillows hard

2026-04-05 • via Nuitee
• solo_traveller • au
9
2026-04-03 • via Nuitee
H
Hock Fee • solo_traveller • my
8
Highly recommended for business or leisure stay.
Pros:

Location is excellent.

Cons:

Lacking of a comfortable lounge bar.

2026-04-03 • via Nuitee
Z
zhongxia • solo_traveller • au
10
Vert grateful I chose this hotel as I went TikTok and there was NO other place closer.
Pros:

Great location, walking distance to TikTok centre and Chinatown

2026-04-02 • via Nuitee
J
Joseph • solo_traveller • us
5
I wish the room was bigger and a bathroom that I can walk in comfortably. The check in process needs improvement. The st
Pros:

Good location. Can walk to most places.

Cons:

Room adequate. Small bathroom. Overlook a freeway.

2026-04-02 • via Nuitee
D
Darren • solo_traveller • au
8
2026-04-01 • via Nuitee
B
Belinda • extended_group • au
9
2026-03-31 • via Nuitee
R
Robin • solo_traveller • au
8
I would highly recommend for anyone who wants access yo the best parts of city from a great location
Pros:

Location was exceptional

Cons:

The temperature in the shower was a bit cold

2026-03-29 • via Nuitee
E
Eunkyung • family_with_children • au
6
Pros:

방도 깨끗하고 직원들도 친절하고 위치도 좋았습니다.

Cons:

창문뷰는 별로였고 (도로뷰), 조식은 최악!!완전비추!!

2026-03-28 • via Nuitee
S
sushicatno9 • Family • Melbourne, Victoria
10
Perfect stay
Pros:

Perfect stay. We loved this hotel, great room, breakfast and a perfect location to get around Sydney. Cafes/restaurants on the doorstep with a great funky food court called the exchange literally over the road. Darling harbour and Chinatown just a 5 mins walk. We loved the pool too and mostly had it to ourselves!

2026-03-26 • via Tripadvisor
P
Penny • family_with_children • gb
8
Cons:

More drawer space

2026-03-25 • via Nuitee
L
Linda • couple • au
8
Hiccup at check in at front desk they had to change room but friend was friendly - so all good. Love front friend lend m
Pros:

Good structure

Cons:

Carpet at hallway can be cleaner

2026-03-25 • via Nuitee
P
Phuong Thang • family_with_children • au
10
2026-03-24 • via Nuitee
A
Amanda • family_with_children • au
10
We were there for a school event and it was the Perfect spot for a stop over.
Pros:

It was located in such a great spot! Everything was so accessible.

2026-03-24 • via Nuitee
N
Natalie • solo_traveller • au
10
Fantastic place to stay with friendly staff and great facilities.
Pros:

All of it to be honest. It was a wonderful hotel, with great facilities, great breakfast and amazingly friendly staff. I have no complaints and I will absolutely be staying again.

Cons:

There is nothing I did not like.

2026-03-23 • via Nuitee