Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 2875 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
S
Susan couple au
9
2026-08-22 via Nuitee
J
Joanna solo_traveller bh
6
2026-08-22 via Nuitee
T
Tracey couple au
8
Pros:

So close to everything and the buffet breakfast was amazing

Cons:

Restaurant closed early. Was a little pricey.

2026-08-20 via Nuitee
T
Thoren solo_traveller au
7
Overnight stay
Pros:

Easy to check in and out

Cons:

Nearby car park that was recommended, wasnt accessible. Staff obviously weren't aware of that when recommending it.
In the morning to leave, there was only 1 elevator working, had to wait 15 minutes for room on the lift to.get down to the lobby since there was no stairs

2026-08-20 via Nuitee
T
Toni couple au
10
2026-08-17 via Nuitee
D
Dale family_with_children au
8
Great value and location
Pros:

Close to everything we wanted and the show we attended

Cons:

Bed was a bit uncomfortable

2026-08-16 via Nuitee
L
Layn family_with_children au
5
Ummmm average at best
Pros:

Location for darling harbour

Cons:

Don’t pay extra for the breakfast, it’s a rip off. No spare blankets or towels

2026-08-16 via Nuitee
K
Kevin solo_traveller au
7
2026-08-15 via Nuitee
M
Marcia family_with_children au
10
2026-08-12 via Nuitee
N
Nicky solo_traveller nz
9
Sydney getaway
Pros:

Fabulous location within easy walk or train to Circular Quay.

Cons:

Air conditioning is abit noisy. Also for the quality of the hotel, I think they could have better coffee than an instant sachet and a few snacks in the rooms.

2026-08-09 via Nuitee
E
Erin extended_group au
9
Great place to stay for ICC access
Pros:

I liked the room, the pool the beds

Cons:

There was a strong smell of like perfume in the lobby which was overwhelming

2026-08-06 via Nuitee
M
Monika family_with_children au
7
Overall a good location
Pros:

We always had breakfast at 9am and alot of items had run out- juice pastries pancake mix- male staff member rolled his eyes when i asked if we could have more.

2026-08-06 via Nuitee
J
Jo extended_group nz
9
Nice hotel, great location. Have recommended it to others
Pros:

Location was excellent for Vivid

Cons:

The pool was closed the whole time we were there and that was a bummer. Only one person on reception and check in time is lengthy compared to other places I have stayed.

2026-08-06 via Nuitee
S
Seng extended_group au
9
Good location n easy access n friendly staffs
Pros:

Nice n clean

2026-08-04 via Nuitee
R
Rhiannon couple au
10
Had a great stay
Pros:

Parking was worth it, they gifted us an anniversary present, close proximity to everything

Cons:

Gym a bit small

2026-08-03 via Nuitee
K
Kerry solo_traveller au
10
2026-08-02 via Nuitee
W
Will family_with_children au
10
Pros:

Very easy to check in and out

Cons:

Nothing really

2026-08-02 via Nuitee
R
Roslyn couple au
9
2026-07-25 via Nuitee
J
Janelle Lea family_with_children au
9
Safe friendly and fun
Pros:

The friendly vibe and all the amenities

Cons:

The extra bed for kids was honestly rock hard

2026-07-20 via Nuitee
C
Caitlin family_with_children au
9
Pros:

Staff were extremely welcoming. My kids loved the plushie toys that became like a buddy for their adventure. The facilities were fantastic - the pool was warm and not too busy and the breakfast buffet was delicious with a huge variety of options.

Cons:

Would not recommend getting room service. We ordered on a Wednesday night and given a 30 min estimate. The food arrived over 1 hour late and the hot food was cold. Get a takeaway from a nearby outlet instead!

2026-07-20 via Nuitee