Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2802 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
I
Irene • couple • au
6
2026-06-27 • via Nuitee
R
Rawinia • solo_traveller • nz
10
Pros:

Loved where it is situated so close to everything the Breakfast was so good and a good variety to choose from.

Cons:

The bed was a little too firm for me.

2026-06-27 • via Nuitee
J
Joseph • family_with_children • au
6
Location and cleanliness is great but can be very noisy due to thin walls
Pros:

PROS - location, room was spacious and very clean, bed was comfortable, reception staff are efficient and polite

Cons:

We had the deluxe king room (city view). At night was so noisy due to motor vehicles and sirens. Room was not soundproof, could hear the neighbouring room's door frequently banging which was quite disruptive.

2026-06-27 • via Nuitee
J
Jasmine • couple • au
8
It was good. Hotel is clean, amazing location and friendly staff. When we express our dissapointment about the pools the
Pros:

location is perfect , close to food, chinese garden & darling harbour playground for the kids

Cons:

We booked this hotel for the indoor pool as it is winter here in Sydney. However upon checkin we’re told the pool is under maintenance. No notice was given prior. We were disappointed as the kids were looking forward to this staycation and the pools.

2026-06-27 • via Nuitee
S
Stuart • couple • au
8
It was close and the staff were friendly
Pros:

It was nice

Cons:

No comments required

2026-06-27 • via Nuitee
S
Shuli • solo_traveller • au
9
Pros:

Great location, indoor pool

Cons:

Can be noisy

2026-06-26 • via Nuitee
S
Sargis • solo_traveller • us
9
2026-06-26 • via Nuitee
T
Tapanut • solo_traveller • th
9
2026-06-26 • via Nuitee
C
Canberra • family_with_children • au
5
room is clean but check-in experience was a hiccup
Pros:

the room was clean

Cons:

I had to wait for more than 30 minutes after 2:30 PM before I could get my room, even though I booked several weeks in advance. What made the experience more frustrating was that, once the room was finally ready, the receptionist didn’t inform me. I was sitting in the lobby waiting, only to find out the room had been prepared when I went to the counter to ask. This really affected my check‑in experience.

2026-06-24 • via Nuitee
F
Fiona • family_with_children • au
10
Great weekend
Pros:

Location convenience to everything including food outlets

Cons:

Room service was cold by the time it got to us and no where to purchase premixed drinks to have in our room

2026-06-23 • via Nuitee
S
Salim • family_with_children • au
10
Pros:

Very good location

2026-06-23 • via Nuitee
F
Fatimah • solo_traveller • au
7
Pros:

Close proximity to darling harbour

Cons:

Uncomfortable sofa couch was

2026-06-22 • via Nuitee
G
Grant • solo_traveller • au
10
2026-06-22 • via Nuitee
S
Shirley • couple • au
10
Lovely rooms and great location.
Pros:

Breakfast is fantastic and location is excellent.

Cons:

Water was never hot enough for us so showers were not enjoyable.

2026-06-21 • via Nuitee
D
Drynene • couple • au
10
2026-06-21 • via Nuitee
K
Kambouris • solo_traveller • au
9
Pros:

Great location, clean and comfortable, staff were very helpful.

2026-06-21 • via Nuitee
S
Steven • couple • au
8
Good short break
Pros:

Location.

Cons:

Price. Definitely pay a premium for the location.

2026-06-20 • via Nuitee
C
Christine • extended_group • au
8
2026-06-20 • via Nuitee
P
Patrick • family_with_children • au
7
Pros:

Location.

Cons:

There were no complimentary water bottles available.

2026-06-19 • via Nuitee
R
RJ • family_with_children • au
6
Mediocre, Could have been befter
Pros:

Location and space

Cons:

Was expecting a king bed , Not single beds zipped together

2026-06-19 • via Nuitee