Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2760 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
V
Victoria • solo_traveller • au
10
Very convenient, great staff, clean and easy.
Pros:

I loved how they were accomodating in finding me a carpark right outside the hotel. I also liked that the host at breakfast showed me around the breakfast room.

Cons:

It was noisy at night time while trying to sleep, some works going on outside?

2026-06-05 • via Nuitee
Y
Yada • family_with_children • au
10
2026-06-05 • via Nuitee
I
Ioan Flavius • solo_traveller • ro
9
Pros:

Everyone and everything

Cons:

The coffe

2026-06-04 • via Nuitee
R
Rawinia • solo_traveller • nz
9
Pros:

The location was close to everything.
Breakfast was varied and so good.
The reception was excellent helpful staff throughout our stay.

Cons:

The pillows were a bit hard

2026-06-04 • via Nuitee
V
Viviana • family_with_children • au
10
2026-06-04 • via Nuitee
P
PAUL • couple • au
8
Pros:

I think that the location is the key for this Hotel. Very close to everything and the price was very good.

2026-06-03 • via Nuitee
S
Sam • family_with_children • au
7
Nothing special very average place.
Pros:

The location is perfect

Cons:

The atmosphere not welcoming. Only 2 elevators very slow.

2026-06-01 • via Nuitee
N
NADIA • family_with_children • au
10
Great hotel for a theatre visit
Pros:

Hotel was great. Bedding was comfortable and room was a good size

Cons:

No onsite parking

2026-06-01 • via Nuitee
E
Eliza • family_with_children • au
6
Didn’t meet my expectations, unfortunately
Pros:

The staff were lovely, location was great for getting to vivid and darling harbour. Breakfast was good, too

Cons:

The room was very noisy and it disrupted our sleep - we were in room 201 and apparently it’s because we were above the restaurant/ bar - but as I was there with my child we were in bed well before the restaurant/ bar closed, we weren’t able to sleep until it was. There was also quite a lot of noise from the traffic, even after the restaurant/ bar closed.

2026-06-01 • via Nuitee
A
Ajith • couple • nz
8
2026-05-31 • via Nuitee
J
Judy • family_with_children • au
8
2026-05-28 • via Nuitee
A
Amy • couple • au
8
2026-05-28 • via Nuitee
J
Jamie • solo_traveller • au
9
2026-05-26 • via Nuitee
P
Patricia • couple • au
8
2026-05-25 • via Nuitee
J
Jennifet • solo_traveller • au
10
Pros:

The staff.

Cons:

The parking experience.

2026-05-25 • via Nuitee
F
Filip • solo_traveller • be
8
2026-05-25 • via Nuitee
G
Glenda • couple • au
8
2026-05-25 • via Nuitee
T
Thomas • family_with_children • au
1
2026-05-24 • via Nuitee
T
Tim • couple • au
7
Business great, but not for pleasure. Overpriced
Pros:

Location is perfect tbh. Surprisingly quiet.

Cons:

Small and uncomfortable bed. Strange smell via AC. No mini bar items, no water?. Very very small room.
Parking is a mess.

2026-05-24 • via Nuitee
L
Laurel • family_with_children • au
10
We had an amazing stay. Staff were friendly and helpful. Close to everything. Perfect location.
Pros:

Everything was to my standards. Loved it all.

Cons:

Nothing to fault

2026-05-24 • via Nuitee