Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High price
Food quality inconsistency

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, such as a sticky hairdryer and unclean bathroom.
Service
9.08
Staff were mentioned as friendly and helpful in several reviews.
Location
9.62
Consistently praised for being close to attractions and convenient for families.
Room Quality
8.07
Some reviews mentioned small room size and issues with layout, impacting overall comfort.
Amenities
8.6
Amenities generally viewed positively, though noted breakfast layout issues and absence of some conveniences.
Value for Money
8.06
Noted as costly for the experience given some amenities and room quality.
Food and Beverage
7.61
Food quality received mixed reviews; issues with cold meals and limited options noted.
Overall Experience
8.58
Most guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Stylish Accommodations with Stunning Views

Novotel Sydney Darling Square offers 230 refurbished rooms with picturesque Darling Harbour views. Each room features a minibar, flat-screen TV, and access to popular streaming services. Guests can choose between views of the serene Chinese Gardens or vibrant Chinatown.

Top-Notch Facilities

The hotel boasts a fully equipped fitness centre and a heated indoor pool, perfect for relaxation and staying active during your stay. Indulge in a delicious meal or refreshing drink at the Pumphouse Bar & Restaurant, or kickstart your day with breakfast at Pier St. Kitchen.

Convenient Location

Located just a short walk from Town Hall Station and the bustling Sydney CBD, Novotel Sydney Darling Square provides easy access to iconic landmarks like the Sydney Opera House and Sydney Harbour Bridge. With Sydney Airport a mere 15 minutes' drive away, your journey is made seamless.

Book your stay at Novotel Sydney Darling Square now for a memorable Sydney experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 40 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2735 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
H
Hilary couple nz
8
Great place to stay in Sydney.
Pros:

Proximity to entertainment centre

Cons:

Nothing

2026-05-23 via Nuitee
L
Lucas couple au
10
2026-05-23 via Nuitee
H
H couple au
4
不会再光顾
Pros:

Cons:

太多

2026-05-22 via Nuitee
L
Laura couple au
10
Fantastic, convenient city stay
Pros:

Friendly service, central location, stunning garden view and great facilities. The pool is a highlight.

2026-05-20 via Nuitee
R
Ross couple au
8
2026-05-20 via Nuitee
A
Anders solo_traveller se
8
2026-05-19 via Nuitee
M
Marni couple au
10
Pros:

Location is close to TiTok Entertainment Centre and Chinatown. Our room overlooked the Autumnal Chinese Gardens.

2026-05-19 via Nuitee
S
Susan couple au
9
Walking distance to where we needed to go
Pros:

Close to everything

Cons:

Parking, smelt bad in the reception area and bed was lumpy

2026-05-19 via Nuitee
J
Janine couple au
10
2026-05-18 via Nuitee
J
Jessica solo_traveller au
10
Pros:

The convenient location to the TikTok Entertainment Centre! Comfy beds, nice shower.

Cons:

Nothing to dislike

2026-05-17 via Nuitee
H
Holly couple au
6
Pros:

Staff were really lovely! Breakfast was good value also

Cons:

It’s very small, only 8 levels and unfortunately not in the best spot for public transport (at least to where we needed to go). You also have to request all amenities for your room - nothing in fridge, no mini bar, a bare bathroom too. Bit of a strange design with the super heavy door swinging out blocking the toilet. Tight squeeze. Pool also very heavily chlorinated, silly me forgot to take my jewellery off and now they are very stained! But otherwise staff were lovely and breakfast was yum.

2026-05-17 via Nuitee
K
Kara solo_traveller au
9
2026-05-17 via Nuitee
R
Rachael couple au
9
Great stay
Pros:

Easy quick check in. Bed was super comfy awesome location

Cons:

There’s nothing I didn’t really like

2026-05-17 via Nuitee
M
Mary couple au
9
Was a little expensive for one night but I guess that’s the going rate, but was an enjoyable stay.
Pros:

The location for the Tiktoc entertainment centre was fantastic, so close. The room was clean and comfortable, comfy bed and well appointed bathroom

2026-05-17 via Nuitee
J
Jenny solo_traveller au
9
2026-05-17 via Nuitee
W
wuttichai solo_traveller au
10
2026-05-16 via Nuitee
W
Wen solo_traveller au
8
2026-05-16 via Nuitee
J
John couple us
8
Comfortable and nice staff
Pros:

Area and it was clean

Cons:

No restaurant

2026-05-16 via Nuitee
R
Raghvir family_with_children au
4
Uncomfortable and disappointed
Pros:

It’s pretty convenient good place to be close to the city

Cons:

It’s pretty disappointing. I have requested for quilt and 30 minutes later they come up with the two bedsheets they say they didn’t have it because they’re busy
And also we were two adults and one kid and I have requested for a single bed which wasn’t fulfilled as well
Overall experience pretty disappointed not comfortable stay at all

All night, aircon wasn’t going great as well

2026-05-15 via Nuitee
W
Whitney solo_traveller au
9
Great location
Pros:

Great location shops downstairs and short walk to tram stop

2026-05-15 via Nuitee