The Richmond Hotel - Adelaide

Hotels
8 (2441 reviews)
128 Rundle Mall , Adelaide , AU
+61 8 8215 4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.83
Several guests reported dirty carpets and stains on floors.
Service
7.8
Issues with staff availability and responsiveness encountered, indicating room for improvement.
Location
9.34
Consistently praised across reviews for being conveniently located.
Room Quality
7.29
Mixed feedback; some rooms are spacious while others have old furniture and amenities.
Amenities
7.82
Outdoor space well appreciated, but some amenities lacked availability.
Value for Money
8.78
Generally considered good value due to location and room space.
Food and Beverage
7.83
Food quality noted to be good, but limited service reported.
Overall Experience
8.3
While there were complaints, positives about location and value persisted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:42

Property Description

Stylish Accommodations
Hotel Richmond, located in the heart of Rundle Mall, offers modern rooms and suites in a beautifully restored 1920's building. The spacious, air-conditioned rooms feature designer décor with luxurious touches like natural timber and imported fabrics.

First Restaurant, Bar, and Lounge
Indulge in a dining experience like no other at First Restaurant, Bar, and Lounge. Situated on the first floor, this stylish establishment boasts a marble bar, intimate lounge areas, and a balcony for contemporary dining or evening drinks. Open for lunch 5 days a week and dinner 2 days a week, it's the perfect spot to unwind.

Prime Location
Conveniently located near Rundle Park and Victoria Square, Hotel Richmond is within walking distance to key attractions and public transportation stops, making it an ideal choice for both leisure and business travelers.

Ready to experience luxury in the heart of Adelaide? Book your stay at Hotel Richmond today!

Important information:

Please note that this property requires a pre-authorisation of AUD $50 per night to be taken on the day of check-in to cover any incidental charges incurred during your stay. This amount will be released back to your account upon checking-out, less any applicable incidental charges.

Complimentary parking is located at Wilsons Parking - Adelaide Central Car Park (215-225 North Terrace, Adelaide, SA 5000). Please proceed to park your vehicle in an un-reserved bay and collect a ticket. You will need to see reception during your stay during to collectPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Location

Guest Reviews

8
Based on 2441 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.3
Z
Zhu • family_with_children • au
10
2026-10-17 • via Nuitee
S
Stuart • family_with_children • au
9
Pros:

Staff were super helpful with assisting with luggage storage

2026-10-17 • via Nuitee
N
Naomi • family_with_children • au
10
Pros:

Location

Cons:

There wasn't anything not to like. I thoroughly enjoyed my stay

2026-10-15 • via Nuitee
D
Diana • couple • au
9
2026-10-15 • via Nuitee
L
Lloyd • couple • au
7
2026-10-14 • via Nuitee
T
Tanya • extended_group • au
4
We were booked to stay on our return to Adelaide CBD, but cancelled and booked other accommodation.
Pros:

Location

Cons:

Rooms and beds were not clean. Stains on doonas, no mattress protectors. Stayed in family room, single beds sagged.

2026-10-14 • via Nuitee
J
Jacqueline • family_with_children • au
8
Great family room, very comfortable stay
Pros:

amazing location for what we needed

Cons:

was a little tricky getting in out of hours

2026-10-13 • via Nuitee
L
Louise • couple • dk
9
Pros:

Beliggenhed var perfekt! Dejligt med fri parkering tæt på!

2026-10-12 • via Nuitee
R
Robyn • couple • au
8
2026-10-11 • via Nuitee
K
Koen • couple • au
8
Comfortable stay in the heart of the city.
Pros:

Room was nice and spacious, and situated in a nice and quiet hallway. Breakfast was delicious. The bed was very comfortable.

Cons:

The shower had some issues, spraying over the glass onto the floor, but easily remediated by reducing the pressure.

2026-10-10 • via Nuitee
A
antony • solo_traveller • au
10
2026-10-10 • via Nuitee
J
JANE • extended_group • au
9
2026-10-07 • via Nuitee
D
David • couple • au
7
Location was great with easy walking to attractions and transport
Pros:

The location was great

Cons:

Historic property but rooms need updating.
Restaurant not open until 9am
No room service
Reception not open on Sunday

2026-10-07 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

Great location in the middle of the city. Bit dated, but clean and comfortable.

Cons:

The car park card most times didn't work, which was a bit annoying.

2026-10-07 • via Nuitee
J
Julie • solo_traveller • au
9
2026-10-07 • via Nuitee
C
Caroline • extended_group • au
8
We chose it to be close to the gallery and other attractions and it didn’t disappoint. Very happy with our stay
Pros:

Location was great. Right on Rundle plaza. The rooms were comfortable and well priced. Staff very helpful and efficient. Happy hour drinks in the bar very pleasant.

Cons:

It is right above the mall so it comes with some street noise but it didn’t disturb us.

2026-09-19 • via Nuitee
P
Phil • solo_traveller • au
7
Convenient, friendly, excellent value
Pros:

Convenient for what I needed. Good location, comfortable and staff were very nice and accommodating. This is value.

Cons:

It’s perhaps a bit dated but in saying that it was functional and clean.

2026-09-18 • via Nuitee
G
Graham • couple • au
8
Cons:

There was construction work going on all night in the area - not the hotels fault but hard to sleep

2026-09-17 • via Nuitee
G
Glady Rose • couple • au
6
On my last stay, I informed the staff that there is no remote control available.
Pros:

Location and parking

Cons:

Amenities, cleanliness

2026-09-16 • via Nuitee
R
Robert • couple • au
8
Pros:

Great location

Cons:

The heater wasn’t very good

2026-09-15 • via Nuitee