The Richmond Hotel - Adelaide

Hotels
8 (2378 reviews)
128 Rundle Mall , Adelaide , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.83
Several guests reported dirty carpets and stains on floors.
Service
7.8
Issues with staff availability and responsiveness encountered, indicating room for improvement.
Location
9.34
Consistently praised across reviews for being conveniently located.
Room Quality
7.29
Mixed feedback; some rooms are spacious while others have old furniture and amenities.
Amenities
7.82
Outdoor space well appreciated, but some amenities lacked availability.
Value for Money
8.78
Generally considered good value due to location and room space.
Food and Beverage
7.83
Food quality noted to be good, but limited service reported.
Overall Experience
8.3
While there were complaints, positives about location and value persisted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:42

Property Description

Stylish Accommodations
Hotel Richmond, located in the heart of Rundle Mall, offers modern rooms and suites in a beautifully restored 1920's building. The spacious, air-conditioned rooms feature designer décor with luxurious touches like natural timber and imported fabrics.

First Restaurant, Bar, and Lounge
Indulge in a dining experience like no other at First Restaurant, Bar, and Lounge. Situated on the first floor, this stylish establishment boasts a marble bar, intimate lounge areas, and a balcony for contemporary dining or evening drinks. Open for lunch 5 days a week and dinner 2 days a week, it's the perfect spot to unwind.

Prime Location
Conveniently located near Rundle Park and Victoria Square, Hotel Richmond is within walking distance to key attractions and public transportation stops, making it an ideal choice for both leisure and business travelers.

Ready to experience luxury in the heart of Adelaide? Book your stay at Hotel Richmond today!

Important information:

Please note that this property requires a pre-authorisation of AUD $50 per night to be taken on the day of check-in to cover any incidental charges incurred during your stay. This amount will be released back to your account upon checking-out, less any applicable incidental charges.

Complimentary parking is located at Wilsons Parking - Adelaide Central Car Park (215-225 North Terrace, Adelaide, SA 5000). Please proceed to park your vehicle in an un-reserved bay and collect a ticket. You will need to see reception during your stay during to collectPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.

Location

Guest Reviews

8
Based on 2378 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.3
P
Peter solo_traveller au
5
Pros:

Close to Rundle Mall

Cons:

Tv channels not working. Only able to view ABC channels

2026-07-25 via Nuitee
C
Carmel Patricia solo_traveller au
10
Love ❤️ the Richmond it’s always a pleasure to stay here and so convenient to everything city
Pros:

Love the Richmond loved the room and the sax player in the street while I was relaxing was fabulous

Cons:

There’s nothing

2026-07-25 via Nuitee
J
John couple au
8
Pros:

Location

Cons:

Noise from mall

2026-07-24 via Nuitee
S
Sathvika solo_traveller us
1
Cons:

The place was moldy and had bed bugs. Worst place in Adelaide to stay.

2026-07-22 via Nuitee
M
Malik solo_traveller nc
5
2026-07-21 via Nuitee
M
Melissa couple au
5
Great location .
Pros:

Location excellent

Cons:

Heating not working fridge full of ice at the back . Streaming played up

2026-07-21 via Nuitee
M
Melissa couple au
4
Very very disappointing
Pros:

The location was great

Cons:

The heating didn’t work . Tv not working properly . Have a bath in hotel with no plug . The fridge not working proper

2026-07-20 via Nuitee
J
Josha Bruce couple au
10
Everything is fine!
Pros:

Everything is fine!

Cons:

Everything is fine!

2026-07-20 via Nuitee
P
Paul couple au
9
keep up the good work everyone.We are surely be booking your place next time we're back in adelaide!
Pros:

the staff were all very accommodating, friendly and nice. they made our stay memorable in a positive light.

Cons:

just the Telly not working but they were all helpful and service provided by moving us to another room.

2026-07-20 via Nuitee
A
Alexandra couple au
7
2026-07-19 via Nuitee
O
Oladokun solo_traveller au
9
2026-07-19 via Nuitee
Y
Yvonne solo_traveller au
10
Pros:

Weekend Jess could not have been nicer. Moving me to a higher new room bc of the functions going on...
I wasn't feeling great so he also helped pack my things into the trolley...
Also then supported me with a meal from the restaurant...he is incedible...thank you..

Cons:

Hard to get receptionists over wknd, for example I am still not well and I can't book today Sunday...but this is small...

2026-07-19 via Nuitee
2
2by2 solo_traveller au
8
We'll be back!
Pros:

Availability of free car parking,
excellent breakfast, and perfect location for doing things in the CBD..

Cons:

Nothing really - a view would have been nice but we spent most of our time out of the room so not a real problem😄

2026-07-18 via Nuitee
M
Mariam couple au
1
Costed me more than I could say in words
Pros:

Nothing

Cons:

Wasn’t even provided with my room information and how to access it.

2026-07-17 via Nuitee
C
Caitlin couple au
8
2026-07-16 via Nuitee
J
jodie solo_traveller au
7
Great stay just need a tad extra
Pros:

Loved the central location close to everything

Cons:

Room service was only till 4pm, we had one bottle of room temperature water in the room. Went to make a cup of tea and realised, there was not cutlery in the room or plates for food. Tv in the lounge got all the apps but the one in the bedroom was older and we couldn't connect to it.

2026-07-16 via Nuitee
M
Mark couple au
9
2026-07-16 via Nuitee
T
tracey couple au
10
Very pleasant
Pros:

Central

Cons:

Nothing

2026-07-14 via Nuitee
H
Huan couple au
7
Pros:

Great location.

2026-07-13 via Nuitee
M
Martin solo_traveller de
6
2026-07-13 via Nuitee