The Richmond Hotel - Adelaide

Hotels
8 (2199 reviews)
128 Rundle Mall , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Tour desk
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.83
Several guests reported dirty carpets and stains on floors.
Service
7.8
Issues with staff availability and responsiveness encountered, indicating room for improvement.
Location
9.34
Consistently praised across reviews for being conveniently located.
Room Quality
7.29
Mixed feedback; some rooms are spacious while others have old furniture and amenities.
Amenities
7.82
Outdoor space well appreciated, but some amenities lacked availability.
Value for Money
8.78
Generally considered good value due to location and room space.
Food and Beverage
7.83
Food quality noted to be good, but limited service reported.
Overall Experience
8.3
While there were complaints, positives about location and value persisted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:42

Property Description

Stylish Accommodations
Hotel Richmond, located in the heart of Rundle Mall, offers modern rooms and suites in a beautifully restored 1920's building. The spacious, air-conditioned rooms feature designer décor with luxurious touches like natural timber and imported fabrics.

First Restaurant, Bar, and Lounge
Indulge in a dining experience like no other at First Restaurant, Bar, and Lounge. Situated on the first floor, this stylish establishment boasts a marble bar, intimate lounge areas, and a balcony for contemporary dining or evening drinks. Open for lunch 5 days a week and dinner 2 days a week, it's the perfect spot to unwind.

Prime Location
Conveniently located near Rundle Park and Victoria Square, Hotel Richmond is within walking distance to key attractions and public transportation stops, making it an ideal choice for both leisure and business travelers.

Ready to experience luxury in the heart of Adelaide? Book your stay at Hotel Richmond today!

Important information:

Please note that this property requires a refundable AUD $50 credit card pre authorization upon check in to cover any incidental charges.

A surcharge of AU $90 applies for arrivals after 12:00 midnight. All requests for late arrival are subject to confirmation by the property.

Please note parking is located at the Wilson's Adelaide Central car park (the David Jones car park) at 225 North Terrace (directly opposite the Art Gallery of South Australia). We offer 24-hour, 48 hour and 72 hour exit passes offered for a fee of AU$25 per 24-hour period for the car park. No reservation or pre-booking is required. You can park in any of the casual bays (level 2 and above) and then purchase an exit ticket from reception on check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.

Location

Guest Reviews

8
Based on 2199 reviews
Cleanliness: 6.83
Service: 7.8
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.3
T
Teghan • solo_traveller • au
6
Pros:

Great location and cheap

Cons:

Could use doing up

2026-02-13 • via Nuitee
T
Tracie • couple • au
7
2026-02-13 • via Nuitee
A
Adriana Turner • family_with_children • au
10
Pros:

Location was great!

2026-02-12 • via Nuitee
T
Tim • solo_traveller • au
3
Pros:

Location was great, close to everything.

Cons:

Internet either low or not working, TV internet only so no free to air TV, just internet channels which didn't work.
Room condition old and trader working on room above until 8.00pm at night.

2026-02-12 • via Nuitee
E
Ejaz • solo_traveller • au
6
2026-02-12 • via Nuitee
K
Kelston • couple • gb
6
Pros:

Location is good but it stops there.

Cons:

It's dated, stuffy. The hotel runs events and so it was very noisy until around 12:30 in the evening.

2026-02-12 • via Nuitee
J
James • couple • au
5
Cons:

I did not stay at the hotel. They confirmed my cancellation. They were honest, not like you. You are the problem. Give me back my money.

2026-02-11 • via Nuitee
P
Peter • couple • au
4
Happy location staff frendly but scarce place needs an upgrade
Pros:

Location

Cons:

Old and in need of some TLC

2026-02-10 • via Nuitee
A
Anthony • solo_traveller • au
6
Ok with a veneer of high end accommodation.
Pros:

Convenient location. Bed was super comfy.

Cons:

Toilet was dirty never had a brush put inside it. The smell of cigarettes was somehow getting into the room in the morning.

2026-02-10 • via Nuitee
G
George • extended_group • id
10
2026-02-10 • via Nuitee
S
Samantha • couple • au
7
Pros:

We loved the location and the free car parking at Wilsons. Room was very spacious, comfy bed

Cons:

The shower had cracked tiles on the base and was dirty around the base as well. The bathroom floor had cracked tiles. In need of a bit of updating.
There was light the came through the entry door edges during the night time. A white light was always on the TV so had to unplug. Netflix connection kept on freezing and stopping.
A wedding took place on our last night and the music could be heard until midnight so was unable to sleep.

2026-02-10 • via Nuitee
R
Roberta • extended_group • it
6
2026-02-08 • via Nuitee
M
Marvin • couple • au
10
Amazing location and very comfy bed. 10/10 would stay again.
Pros:

The location and the friendly staff.

Cons:

Nothing.

2026-01-30 • via Nuitee
T
Tanghulu • extended_group • au
7
Pros:

Good size and location. Comfortable bed.

Cons:

Not enough towel for all.guests. Four guests but only two sets provided. Parking is in another building.

2026-01-29 • via Nuitee
S
Sujay • extended_group • au
5
2026-01-29 • via Nuitee
T
Tuakura • solo_traveller • au
8
Location location location close to Public transport and taxis
Pros:

Location was in heart of Rundle mall

Cons:

N/a

2026-01-28 • via Nuitee
V
Vernon • couple • au
8
Overall a good location and clean motel
Pros:

Great location and room size

Cons:

Access on arrival , nil staff on site and personnel on the phone did not know the access details.

2026-01-27 • via Nuitee
K
Kaylene • couple • au
9
Wonderful location and hotel in middle of city
Pros:

great hotel in exceptional location to city and easy to get to with public transport, room was clean and large and quiet. Would definitely stay here again.

2026-01-27 • via Nuitee
S
Suzanne • couple • au
8
2026-01-27 • via Nuitee
L
Ljiljana • solo_traveller • au
7
2026-01-25 • via Nuitee