Hilton Buenos Aires

Hotels
Hilton Hotels & Resorts
9 (2612 reviews)
Macacha Guemes 351 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Spacious rooms
Cons:
Pillow smell
Breakfast quality
Hard beds and plastic pillows

Categories

Cleanliness
8.33
Overall cleanliness was satisfactory, although some reviews noted issues with the pillow smell.
Service
9.8
Guests consistently praised the helpful and polite staff.
Location
9.34
Many reviews highlighted the excellent location near great restaurants and attractions.
Room Quality
9.29
Rooms were noted as spacious and comfortable, contributing positively to guest experiences.
Amenities
8.82
Good amenities overall; however, some guests suggested improvements in food as well as security access to rooms.
Value for Money
8.78
Guests felt the hotel provided good value for the quality received, despite some minor inconveniences.
Food and Beverage
8.33
Mixed reviews on the breakfast quality, with some items needing improvement.
Overall Experience
9.3
Overall a very satisfactory experience, with many guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:02

Property Description

Luxurious Accommodations with Stunning Views
Located in the upscale Puerto Madero district, Hilton Buenos Aires offers plush rooms with picturesque views of the city and river. The hotel's iconic glass atrium lobby sets the tone for a sophisticated stay.

Top-Notch Amenities for Ultimate Relaxation
Guests can unwind at the spa, stay active at the fitness centre, or take a dip in the rooftop pool. Executive rooms provide access to the exclusive Executive Lounge for added comfort and convenience.

Culinary Delights and Convenient Dining Options
Indulge in a culinary journey with three distinct dining experiences. From international cuisine at El Faro Restaurant to cocktails at Alberto's Lobby bar and quick bites at Croutons grab and go, there's something to satisfy every palate.

Book your stay at Hilton Buenos Aires for a truly unforgettable experience!

Important information:

Children of all ages must show photo ID and be with one of their parents at the check in.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires" of 1.50 USDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2612 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
5
585mjd Couples Connecticut
10
Great Hotel and Staff
Pros:

Great hotel with great staff! The area was perfect for us even though it was further from the main tourist areas. The nature preserve is a short walk away and beautiful to run in the morning! The rooftop pool was great for relaxing and getting sun in between visiting new areas of the city. All the staff were great and so helpful! We would definitely stay here next time in BA!!

2026-02-21 via Tripadvisor
C
Camper60735511178 Business Bogota
10
Dinner service perfect
Pros:

Great service by Martin in El Faro restaurant. He went over the top with genuine warm service. He’s a true original. Made a quiet night staying in wonderful

2026-02-18 via Tripadvisor
1
123Barb123 Friends getaway Tamuning, Guam
10
BEST CONCIERGE AT HLTON BUENOS AIRES
Pros:

The hilton buenos aires , concierge Ana was very helpful in advising us to go to Villegas for excellent beef meals. This was the best meal that we had in buenos aires. Thank you Ana.

2026-02-18 via Tripadvisor
M
martyncooper1 Couples Denmead, Hampshire, England
10
Couldnt fault this Hotel..
Pros:

We stayed here for 2 weeks from 17th -31st January. Everything about this hotel was Excellent, it's modern, light & bright and close to Port Madero.

The hotels best point is the amazing staff and the brilliant service that we experienced during our 2 week stay. They were friendly and nothing was too much trouble.

Unfortunately, my wife had an accident on our first day in Buenos Aires whilst out sight seeing, requiring an overnight stay in hospital. When we returned to the hotel, we were met by Andrea the Front of House Superviser. Andrea was excellent, very understanding and offered the hotel laundry service and room service as my wife had broken her Jaw in 2 places along with some other injuries.

From then on, the entire staff and it's not a small hotel, seemed to know us and always asked how my wife was.

The shining stars included the Conciege Desk, both Martin and especially Lautaro for acting as Translator for us. 10/10 for Lautaro for going that extra mile. Also, Kevin the Bell Boy who swas o friendly and couldnt do enough for us.

The restaurant staff including Katherine (Kate) and Desiree, agaim for whom nothing was too much trouble especially providing the daily Smoothies for my wife. 10/10.

Thank you also to Fernando Martinez, Director of Operations for everything.

Finally, if we return the Buenos Aires we wouldnt consider go anywhere else.

2026-02-17 via Tripadvisor
G
glennaD4241EY Business
10
Excellent hotel
Pros:

Really nice hotel in a great location. The business lounge is very useful for breakfast and drinks in the evening. Staff are very nice and especially Lourdes in the business lounge, who always is so kind and attentive. Thank you!!! The check-in staff are very pleasant and kind as well. Overall - always a great stay.

2026-02-17 via Tripadvisor
2
259oscara Business Washington DC, District of Columbia
10
Great service all around
Pros:

The hotel is nice. It does need some upgrades (electricity went out during my stay and my Tv never got back on line). However, the staff is wonderful. Starting at the reception with Victoria who solved some issues I had with my reservation to Glenda in the executive lounge who really made me feel at home. I highly recommend this hotel.

2026-02-17 via Tripadvisor
P
Pamgovender Couples London, England
10
Hilton Buenos Aires
Pros:

Our check-in was smooth and efficient from JUAN, a pleasant young man who was very helpful.
Had a light meal at Alberto’s Lobby bar late the night we arrived for our one night stay. Food was great and service was excellent from EZAQUEL and RAMIRO!
6th floor room was lovely. Hotel lobby is spectacular in design and restaurants looked nice though we only had breakfast in one of them.

2026-02-15 via Tripadvisor
B
BigMerk Solo travel Glasgow, Scotland
10
Excellent experience
Pros:

I stayed only one night pre-cruise. I was travelling solo and was a bit nervous about doing so in a city I knew little about. But the Puerto Madura area felt really safe (always take sensible precautions wherever you are) and the whole area was great. The Hilton was excellent. It’s a huge hotel and clearly a favourite for conferences and pre-cruise stays. From the massive lobby, to the welcoming staff, the good choice of food options and the large room, I was very pleased with my choice of hotel. The concierge had looked after my bag as I had arrived too early to get my room key. He remembered who I was when I went back the next day to enquire about getting a taxi to the port and made sure that I got in a cab taking credit card payment. My only regret was not staying here longer. The hotel is a bit on the pricey side but I considered it well worth it.

2026-02-14 via Tripadvisor
T
traveston Business Broome, Kimberley Region, Western Australia
10
Work trip
Pros:

I always have a great experience here- the quality of the rooms and service provided are the best in the world. The staff are always incredibly helpful and the meals are great. Highly recommend.

2026-02-13 via Tripadvisor
G
Giuseppe couple ca
10
I had an enjoyable stay
Pros:

Service was perfect

2026-02-13 via Nuitee
D
DayTrip54504831064 Couples
10
Fantastic service at the Executive Lounge!
Pros:

Fantastic service at the Executive Lounge! Claudio, Glenda, Alexis, and Jember were warm, welcoming, and very knowledgeable about Buenos Aires. Truly made our stay memorable!

2026-02-12 via Tripadvisor
O
olga solo_traveller gb
10
2026-02-11 via Nuitee
M
Marco Josef family_with_children ch
10
Pros:

Modern, sauber, perfekte Lage mit vielen Restaurants in der Nähe. Sichere Gegend.

2026-02-11 via Nuitee
R
Rafael family_with_children br
10
Um período de paz e conforto dentro da belíssima Buenos Aires.
Pros:

Excelente. Quartos impecáveis e atendimento amável.

Cons:

A piscina poderia ser um pouco mais quentinha. Mas não chegou atrapalhar a experiência.

2026-02-10 via Nuitee
S
Sandandsunshine Couples Canada
10
Excellent
Pros:

Excellent hotel in a safe location. Check in was efficient, friendly and professional. Our requests for a quiet room (reception side of hotel overlooking Juana Manso) was honoured. Noisy nightclubs are on the other side (breakfast dining room side). We were allowed to check-in early. Due to our requests plus early check-in we were asked if we would accept a room with two beds instead of one king. This was not an issue, as the room had plenty of space with an additional bed.
The room was comfortable with plenty of space. The bed and pillows were comfortable. The huge bathroom with separate rainfall shower and tub was extremely functional with plenty of high-quality towels. As mentioned in previous reviews, and I agree that the bathroom / shower floor is slippery when wet.
Breakfast is excellent with fresh fruits, baked goods, cooked to order eggs, a variety of juices and great coffee. Service at breakfast was 100% and we found the waiter(s) / waitress(s) to be very attentive, especially Danlo who is professional, attentive and friendly. The bar area offers excellent drinks, local beer on tap and excellent food.
The hotel is in an area, with plenty of restaurants, stores, and money exchange (negotiate as rates vary) close by. The hop on / hop off bus is right there. The hotel offers private drivers at $75/hr. U.S. Non-English speaking & $100/hr. U.S. English speaking and airport transfers at a cost.
We felt safe walking in the area by the hotel and white bridge in the evening.
There is a kettle, fridge, iron with board in the room. There is plenty of separate storage space for luggage and bags. The outlets in the room vary. Some are 240 v Argentina or Australian type, USB, 2 / 3 PIN Europe, Canada / USA polarized but 240V. I found the Canada 2 prong loose in one outlet so used my Australian adapter, and this adapter gave more opportunity as obviously more Argentinian type outlets. SEE PHOTO

2026-02-09 via Tripadvisor
B
BOGDAN.STS extended_group ro
7
Good hotel, horrible staff and guest experience
Pros:

Good sapacious rooms. A bit old, but overall comfy rooms

Cons:

Horrible guest experience and staff. They took 45 minutes to check us in. Demanding a huge 500 USD cash deposit for each room ( we were 3 rooms). When told we'd like to pay the deposit with card, they asked us to tell ( dictate) them our credit card CVV so they can block the deposit from there ( not swipe through a POS - dictate it) . Very sketcky and unprofessional. Have stayed in many Hiltons, never have i ever been asked to pay 500 usd deposit for my room.

2026-02-09 via Nuitee
V
Viacheslav couple hr
6
Pros:

В номере есть гладильная доска. Завтрак хороший.

Cons:

Неоправданно высокая цена для отеля такого уровня: в номере из гигиенических принадлежностей нет ничего, кроме мыла, шампуня и лосьона для тела. Даже халата нет и тапочек( ну их в данном регионе нет почти нигде по каким то соображениям). Ещё и залог за номер взяли 500$ непонятно для чего- там даже при желании забрать в номере нечего на эти деньги. Номер уставший очень.

2026-02-09 via Nuitee
T
Thiago couple br
10
Gostamos muito!
Pros:

Limpo

Cons:

Nada

2026-01-29 via Nuitee
L
Lydia couple au
8
2026-01-29 via Nuitee
S
Suárez solo_traveller uy
10
2026-01-28 via Nuitee