Quality Inn Decatur near US-224

Hotels
•
Quality Inn
7.2 (106 reviews)
1201 S 13th St , Decatur , US
+1 260-728-4600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Working jacuzzi
Helpful/front desk staff (Jose)
Good location and accessibility
Comfortable rooms/beds
Close to shopping and restaurants
Good value for money
Cons:
Automated kiosk check-in and lack of human interaction leading to long check-in times
Pool under construction
Very limited breakfast selection (no bananas noted)
Billing issue/double charge when booking through 3rd-party (booking.com)

Categories

Cleanliness
8.5
Rooms described as clean in multiple reviews; guests noted the room and jacuzzi were well maintained.
Service
6
Mixed service: very positive individual staff interaction (Jose praised) but significant negative feedback about automated kiosk check-in and lack of on-site human interaction causing long check-ins.
Location
8
Location and accessibility called out positively; close to shopping and restaurants.
Room Quality
8
Rooms described as comfortable with working jacuzzi; overall room comfort noted positively.
Amenities
6.5
Amenities are mixed: jacuzzi available and working, but pool is under construction and breakfast offerings are limited.
Value for Money
8.5
Several notes indicate good value for the price and satisfaction with the stay relative to cost.
Food and Beverage
5.5
Breakfast described as very limited (specifically missing items like bananas); food offerings seen as weak.
Overall Experience
6.6
Overall mixed experience: good value, clean and comfortable rooms with standout staff, but disrupted amenities and check-in/billing issues lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Indoor Pool and Fitness Centre
Experience relaxation and fitness at its finest at Quality Inn in Decatur. Take a dip in our indoor pool or break a sweat at our state-of-the-art fitness centre.

Comfortable Rooms with Premium Amenities
Each room at Quality Inn is designed for your utmost comfort, featuring air conditioning, plush bathrobes, and complimentary toiletries. Unwind in a bath or shower after a long day and enjoy the convenience of a well-equipped desk.

Convenient Services and Facilities
Our 24-hour front desk is always at your service, ensuring a seamless stay. With meeting facilities, dry cleaning services, and a handy vending machine on-site, we have everything you need for a stress-free visit.

Book your stay at Quality Inn now for an unforgettable experience!

Important information:

When traveling with pets, please note that an extra charge of $35 per pet, per night applies. Please note that a maximum of 2 pets per room is allowed. Please note that the property can only allow pets with a maximum weight of 30lb.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Guest Reviews

7.2
Based on 106 reviews
Cleanliness: 8.5
Service: 6
Location: 8
Room Quality: 8
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 5.5
Overall Experience: 6.6
J
Jennifer • couple • us
10
2026-10-26 • via Nuitee
R
Rico • solo_traveller • us
4
Cons:

Be mindful, this location believed it was necessary to offshore someone god knows where on a digtisl screen vs a physical person behind the desk.

What a checking process should easily maybe be like 5 minutes turned in 15 to 20. Pitiful.

2026-10-12 • via Nuitee
A
Alan • couple • us
3
Cons:

Walking through the door and being greeted by a kiosk and not someone on site doesn’t do it for me absolutely no human interaction I won’t be back

2026-10-07 • via Nuitee
R
Ramos • couple • us
10
Excellent
Pros:

I didnt do breakfast

2026-08-28 • via Nuitee
E
Eisuke • solo_traveller • us
6
2026-08-14 • via Nuitee
N
Nuerge • couple • us
8
2026-07-24 • via Nuitee
N
Nicholas • couple • us
9
Pros:

The room was clean and jacuzzi was nice and working.

Cons:

Pool is under construction a the breakfast is very limited. No bananas lol

2026-07-03 • via Nuitee
R
Ron • couple • us
8
2026-07-01 • via Nuitee
R
Richard • solo_traveller • us
5
2026-05-31 • via Nuitee
C
Christina • solo_traveller • us
7
Pros:

Jose at the front desk was the best part of the stay! He is very kind and helpful.

Cons:

We booked our room through booking.com and when we checked out the hotel charged us as well. They said it would take 5 to 7 days for the refund, check your account before leaving. If it wasn't for Jose being so kind and helping with the issue the outcome would have been a lot different. Hats to Jose, keep up the good work. The world needs more people like Jose.

2026-05-25 • via Nuitee
W
Wilson • solo_traveller • us
8
Pros:

Location and accessibility

2026-05-13 • via Nuitee
E
Erica • couple • us
6
2026-05-11 • via Nuitee
M
melissa • solo_traveller • us
10
Great Stay for the Value
Pros:

Clea, comfy and close to shopping and restaurants

2026-05-07 • via Nuitee
M
Makayla • family_with_children • us
9
2026-03-21 • via Nuitee
D
David • family_with_children • us
1
2026-01-26 • via Nuitee
R
Roger • couple • us
3
2026-01-19 • via Nuitee
R
Randy • couple • us
8
2026-01-19 • via Nuitee
M
Marquita • couple • us
10
Best stay ever,will come back again
Pros:

Quality Inn Decatur is the best and number one hotel. I really enjoy the breakfast bar, it was delicious. The staffs were friendly, nice and helpful. The room was great and comfortable.

2026-01-19 • via Nuitee
K
Katheren • couple • us
5
Bed was extremely hard
Pros:

The jacuzzi

Cons:

I got charged 50 dollars more than the price that was stated

2026-01-05 • via Nuitee
M
mcgowan • solo_traveller • us
5
2025-11-25 • via Nuitee