NOVOTEL Hildesheim City

Hotels
•
Novotel
7.9 (2179 reviews)
Bahnhofsallee 38 , Hildesheim , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Old room quality
Poor breakfast options

Categories

Cleanliness
7.11
Several reviews mention cleanliness issues, including old and damaged rooms.
Service
7.58
Mixed feedback on service; some guests found the staff helpful, while others experienced rude service.
Location
9.12
Multiple reviews highlight the hotel's great central location.
Room Quality
6.57
Frequent mentions of rooms being old and in need of renovation.
Amenities
8.6
Amenities were generally described positively, particularly the bar and restaurant.
Value for Money
8.06
Value perception varies; some guests found it satisfactory while others did not.
Food and Beverage
7.11
Breakfast options were described as poor in some feedback.
Overall Experience
9.08
Despite some negatives, many guests enjoyed their stays and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:48

Property Description

Historic Building in City Centre
This 4-star hotel in Hildesheim is housed within a historic building, offering a charming stay in the city centre.

Family-Friendly Amenities
The Novotel Hildesheim caters to families with a children's play area in the lobby, a children's menu, and spacious rooms equipped with minibar, satellite TV, and Wi-Fi.

Dining Experience
Guests can indulge in a rich breakfast buffet until noon on Sundays, savor Mediterranean cuisine at Sültino restaurant, or enjoy drinks and snacks at Kennedy's Bar. The beer garden is perfect for al fresco dining during summer.

Ready to experience comfort and convenience at Novotel Hildesheim? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

Location

Guest Reviews

7.9
Based on 2179 reviews
Cleanliness: 7.11
Service: 7.58
Location: 9.12
Room Quality: 6.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 9.08
L
Lennart • couple • se
8
2026-03-21 • via Nuitee
H
Heinz • family_with_children • de
8
Pros:

Tolles historisches Gebäude. Da steckt viel Geschichte drin.

2026-03-21 • via Nuitee
B
Beening • solo_traveller • de
8
2026-03-18 • via Nuitee
M
Mario • solo_traveller • de
7
Cons:

Frühstück für 22 € finde ich frech! Dazu noch 16€ Parken pro Tag!

2026-03-18 • via Nuitee
Y
Yvonne • couple • de
7
Pros:

Die Unterkunft von außen ist sehr schön. Innen ist es etwas in die Jahre gekommen, aber trotzdem gut.

Cons:

Das Wasser in der Dusche war eher ein dünner Strahl.
Das Personal war zum Teil sehr nett, aber leider nicht alle.

2026-03-15 • via Nuitee
A
Attila • family_with_children • hu
9
Pros:

Great location, incredible price (at least if you get a discount!)
Beautiful building.

Cons:

We got the impression of a business in decline. Some things are non-functional or not as well maintained as they used to be.
But we still had a very pleasant experience.

2026-03-14 • via Nuitee
S
shp • family_with_children • dk
3
Cons:

Slidt i forhold til 10 år siden, skulle skifte værelse idet værelset vi fik havde man røget i.

2026-03-14 • via Nuitee
D
Denis • family_with_children • de
10
Pros:

Alles

2026-03-13 • via Nuitee
S
Sietse • family_with_children • nl
8
Pros:

Goed bed, mooie kamer en faciliteiten zoals het ontbijt zeer goed geregeld.

Cons:

Mengkraan in de douche werkte niet naar behoren.
Het avondeten was deels niet beschikbaar en na een miscommunicatie met de niet Engels sprekende dame achter de balie, was er iets mis gegaan met de betaling van het eten. I.p.v netjes opgelost, werd ik onvriendelijk aangesproken door een andere medewerker.

2026-03-10 • via Nuitee
K
Kerstin • extended_group • de
9
2026-03-09 • via Nuitee
I
Isabella • solo_traveller • ch
6
Pros:

die Zimmer sind alt, die Teppiche haben Flecken, das Zimmer ist sauber, die Ecken in der Dusche sind ungepflegt. Vor 3 Wochen waren die Bar und das Restaurant geschlossen, man konnte Getränke bei einem Kühlschrank im Erdgeschiss oder in der Minibar beziehen, les hatte zwar mehrere Sorten Bier aber keinen Wein. Das Personal an der Rezepzion ist sehr nett und hilfsbereit, der Barkeeper plaudert lieber anstatt die Gäste zu bedienen. Das Hotel ist leider in die Jahre gekommen.

2026-03-09 • via Nuitee
M
Michael • couple • de
8
2026-03-08 • via Nuitee
R
Rainer • couple • de
7
Pros:

zentrale Lage

Cons:

Defekte Duschwanne, abgeplatzte Beschichtung, 1 Schranktür war lose und schief, teure Parkgebühren von 16 Euro pro Nacht, obwohl von aussen jederzeit zugänglich

2026-03-07 • via Nuitee
F
Farid • solo_traveller • de
6
2026-03-07 • via Nuitee
D
Dominik • solo_traveller • de
7
2026-03-06 • via Nuitee
M
Michael • couple • de
7
2026-03-05 • via Nuitee
R
Rottler • couple • de
7
Cons:

Parkplatz schlägt mit 16€/ Nacht zu Buche

2026-03-05 • via Nuitee
T
tatjana • couple • de
9
Alles super 👍
Pros:

Das Frühstück war super, alles da was man braucht oder wünscht. Das Personal war super nett und gut drauf. Wir waren rundum zufrieden.

2026-03-02 • via Nuitee
M
Martin • couple • de
9
Schönes und freundliches Hotel mit guter Lage.
Pros:

Die Lage und das freundliche Personal

Cons:

Am Mobiliar schließen alle Türen nicht mehr und die Treppenhaustür zwischen Zimmer 212 und 213 knallt stark zu, so dass nach jedem Durchgang wach wird. Das müsste alles mal eingestellt werden.

2026-03-02 • via Nuitee
R
Rainer • couple • de
6
2026-03-01 • via Nuitee