NOVOTEL Hildesheim City

Hotels
•
Novotel
7.9 (2470 reviews)
Bahnhofsallee 38 , Hildesheim , de
+49 5121 17170

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Old room quality
Poor breakfast options

Categories

Cleanliness
7.11
Several reviews mention cleanliness issues, including old and damaged rooms.
Service
7.58
Mixed feedback on service; some guests found the staff helpful, while others experienced rude service.
Location
9.12
Multiple reviews highlight the hotel's great central location.
Room Quality
6.57
Frequent mentions of rooms being old and in need of renovation.
Amenities
8.6
Amenities were generally described positively, particularly the bar and restaurant.
Value for Money
8.06
Value perception varies; some guests found it satisfactory while others did not.
Food and Beverage
7.11
Breakfast options were described as poor in some feedback.
Overall Experience
9.08
Despite some negatives, many guests enjoyed their stays and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:48

Property Description

Historic Building in City Centre
This 4-star hotel in Hildesheim is housed within a historic building, offering a charming stay in the city centre.

Family-Friendly Amenities
The Novotel Hildesheim caters to families with a children's play area in the lobby, a children's menu, and spacious rooms equipped with minibar, satellite TV, and Wi-Fi.

Dining Experience
Guests can indulge in a rich breakfast buffet until noon on Sundays, savor Mediterranean cuisine at Sültino restaurant, or enjoy drinks and snacks at Kennedy's Bar. The beer garden is perfect for al fresco dining during summer.

Ready to experience comfort and convenience at Novotel Hildesheim? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Location

Guest Reviews

7.9
Based on 2470 reviews
Cleanliness: 7.11
Service: 7.58
Location: 9.12
Room Quality: 6.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 9.08
D
Doina • couple • ro
8
Pros:

Locatia. Parcare imensa. Mic dejun bun.

Cons:

Personalul de la receptie din ziua in care ne-am cazat ( o domnisoara total depasita de situatie).

2026-08-15 • via Nuitee
M
Martin • solo_traveller • de
8
Schöner Altbau in perfekter Lage
Pros:

Die perfekte Lage sowie das freundliche Personal. Auch der kleine Beutel mit gefüllten Süßigkeiten, wenn man auf die tägliche Reinigung des Zimmers verzichtet. Der gut erhaltene Altbau.

Cons:

Das der Preis pro Nacht fast 100€ teurer ist, weil gerade das Mera Luna Festival stattfand. Dies ist natürlich ein generelles Problem, aber dennoch ziemlich unschön.

2026-08-15 • via Nuitee
B
Bernard • extended_group • gb
6
Take cash just in case
Pros:

Central location, ample parking(not free) and some staff were excellent

Cons:

The bar and any goods bought in hotel all had to be cash, only told when ordering. Grumpy woman ran the bar, for such a large hotel chain to only accept cash for meals or bar items is suspect, it shouldn’t take weeks to repair a card machine and reception would not add any bill to room account. Very sad way to run a hotel when expectation is higher for the brand name

2026-08-15 • via Nuitee
G
Georg • solo_traveller • de
10
der perfekte Aufenthalt
Pros:

schönes großes Zimmer, perfekte Lage, sehr nettes Personal

Cons:

nichts hat mir nicht gefallen

2026-08-14 • via Nuitee
F
Frank • couple • de
8
2026-08-13 • via Nuitee
F
François • couple • ch
9
2026-08-12 • via Nuitee
I
Isabel • family_with_children • de
8
2026-08-11 • via Nuitee
L
Lisa • couple • de
7
2026-08-10 • via Nuitee
O
Oliver • couple • de
9
all great
Pros:

all was great

Cons:

no complaints at all

2026-08-10 • via Nuitee
A
Annika • family_with_children • se
8
2026-08-10 • via Nuitee
C
Catherine • solo_traveller • de
7
Pros:

Die Lage ist klasse, fussläufig 10 min in die Innenstadt. Gute Betten, schönes Bad, € 12 für den Hund endlich mal fair, sehr nettes Personal.

Cons:

Hotelzimmer ohne Klimaanlage und wirklich unerträglich heiß

2026-08-09 • via Nuitee
J
Jean-Peter • solo_traveller • de
6
2026-08-09 • via Nuitee
S
Steffi • couple • de
5
Pros:

Die Nähe zur Stadt

Cons:

Frühstücksbuffet , war 9:00 komplett leer und es dauert sehr lange bis man sich bemühte es aufzufüllen
Zimmer sind in die Jahre gekommen

2026-08-08 • via Nuitee
Y
Yvonne • solo_traveller • nl
8
Pros:

Locatie. Lekker dicht bij het centrum.
Ruime tuin en ruime parkeerplaats.
Prima ontbijt

2026-08-08 • via Nuitee
K
Kate • couple • no
8
Cons:

Teppe på golvet

2026-08-08 • via Nuitee
M
Maren • solo_traveller • de
9
Pros:

Die Lage war super und das Ambiente sehr schön. Das Frühstück war sehr gut.

Cons:

Das Bad hatte einige Verschleißerscheinungen, alles war aber gut funktionsfähig.

2026-08-07 • via Nuitee
P
Petrovic • couple • rs
10
2026-08-07 • via Nuitee
Z
Zak • solo_traveller • gb
9
2026-08-07 • via Nuitee
J
Joost • couple • nl
7
2026-08-06 • via Nuitee
P
Pascal • extended_group • be
6
zus en zo
Pros:

ligging

Cons:

kamer werd niet gekuist / en geen verse hand/badhanddoeken

2026-08-06 • via Nuitee