YEHS Hotel Sydney Harbour Suites

Hotels
•
Yeh's Group
8.2 (374 reviews)
252 Sussex Street, Sydney, New South Wales, 2000 , Sydney , AU
61-2-8349 8888

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Children allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Wheelchair accessible
Fitness facilities
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Room quality needs improvement
Amenities not fully functioning

Categories

Cleanliness
7.09
The room had not been properly cleaned before we arrived and the shower had mold.
Service
9.06
Staff were very friendly and helpful, and they did everything to make the stay good.
Location
9.1
Excellent location and convenient to everywhere, close to Darling Harbour.
Room Quality
7.55
Rooms badly in need of upgrades and decor improvements; several issues noted.
Amenities
8.08
Nice clean pool and hot tub, although jacuzzi timing is an issue.
Value for Money
8.54
Good value for the area, although some amenities could be improved.
Food and Beverage
8.09
Breakfast in the adjacent restaurant was very good.
Overall Experience
8.06
Overall a good place to stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:56

Property Description

Luxurious Amenities
Indulge in the indoor pool, sauna, and fitness center for a relaxing stay. Enjoy complimentary Wi-Fi, concierge services, and more during your stay at this award-winning aparthotel.

Central Location
Step outside and explore nearby attractions such as Queen Victoria Building, Sydney Town Hall, and Cockle Bay Wharf, all within a short walk from the hotel.

Comfortable Accommodations
Relax in one of the air-conditioned rooms featuring modern amenities like minibars, LCD TVs, and free Wi-Fi. The private bathrooms offer complimentary toiletries for your convenience.

To experience these top-notch facilities and unbeatable location, book your stay at YEHS Hotel Sydney Harbour Suites now!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 374 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
R
Richard • friends
8
Pros:

Very convenient hotel in a great location. The staff were excellent. Parking was ok, but very small, we are glad we had a small car. Room itself was ok, great kitchenette and space. Pool and spa were lovely. Would stay again.

2025-10-12 • via Nuitee
C
Corinne • partner
10
Pros:

Susan and Mark at the front desk are fabulous.

2025-10-12 • via Nuitee
R
Rattanasin
10
Pros:

I was warmly welcomed by Hanny Felix Traveling into the city is very convenient

2025-10-10 • via Nuitee
R
Renee • family_with_children
8
Pros:

This is my second time staying at YEHS, I love the location very conveinent. The staff are polite and helpful. It is an older style hotel but is clean and Tidy. The parking is tight, I have a small car so manageable but there are people parking with bigger cars which makes it challenging and very tight in an already tight car park. Enjoyed my stay and would stay again!

2025-10-08 • via Nuitee
M
Manuel Alejandro • partner
10
Pros:

Amenities and staff are lovely and really kind. They provided insightful recommendations on how to experience Sydney and also it waa very thoughtful of them to leave chocolates and wine in the room as I told them I was proposing that night to my girlfriend. Thanks Hanny, Susan, Buddhi and all others in the counter, you are the best.

2025-10-07 • via Nuitee
J
James
10
Pros:

YEHS was centrally located and all that I wanted to see was within walking distance. Great place

2025-10-06 • via Nuitee
L
Lynda • partner
10
Pros:

The apartment was roomy, clean and very quiet. The bed was very comfy and location great.

2025-10-04 • via Nuitee
D
D'ontreye
2
Pros:

I booked a week-long stay at the Y.E.H.S. Hotel Sydney Harbour Suites, but unfortunately, my experience was extremely disappointing. The pictures online did not match the reality of the property. There's a reason that the featured photo is of the restaurant next door. The room was filthy, with messy walls and a lot of dust throughout the room. The bathroom was nearly unusable, the water temperature in the shower would swing from scalding hot to cold instantly, making it uncomfortable and unsafe.

The rooms were very outdated and in serious need of renovation. I was there with my son, and we did not feel comfortable staying. We left after the first night because it simply wasn’t a place we could continue to sleep in.

The only positive was the friendliness of the staff, but sadly, that wasn’t enough to make up for the poor condition of the hotel. This property needs a major overhaul before I could recommend it to anyone.

2025-10-02 • via Nuitee
L
Liz • partner
8
Pros:

Easy access to Darling Harbour. Lovely calm pool and spa area.
Only negative is spa only went for a minute and had a few tiles missing.
Spacious comfortable rooms.

2025-10-01 • via Nuitee
C
Carolina
10
Easy access to city
Pros:

Clean room, just a bit noisy after 10pm street noise. Bathroom was amazing. Pool was great. Parking a bit tight, but very convenient.

2025-09-29 • via Nuitee
D
Darren William • family
8
Pros:

The only down side is yhe pool was cold and the spa requires you to press the start button around
every minute, hardly relaxing.

everminute, hardly relaxing

2025-09-28 • via Nuitee
S
Steven • friends
6
Pros:

Property pretty run down. TV at 30deg slant on arrival, cups with snapped handles. hole where oven might have been. Staff friendly but unable to understand our requirements.

2025-09-28 • via Nuitee
K
Kath • family
8
Pros:

Was very close to Darling Harbour, Sydney town centre and china town. Great location. Staff were very friendly and helpful. Room was cleaned daily. Only thing to note was bed was very firm. Good value for area.

2025-09-28 • via Nuitee
Y
Yidong • family_with_children
10
Pros:

Excellent location and services. Convenient to everywhere. Highly recommended

2025-09-28 • via Nuitee
N
Nicholas
10
Pros:

Great spacious room western view floor 15. Excellent check in & notable knowledge about the surrounding areas. Thanks team.

2025-09-28 • via Nuitee
M
monica • family
8
Pros:

Staff were very friendly and helpful. Only negatives were, the spa timer didn't last more than 50 seconds, after trying with severe attempts we gave up. The other was, shower hose in bathroom, had water spurting out at the joint of hose and shower head. Over all a good place to stay and would again.

2025-09-27 • via Nuitee
J
John
2
Pros:

Heating wasn't working, so room was cold. Smart toilet kept trying to close the lid while still in use. Bidet sprayer didn't work.

2025-09-26 • via Nuitee
M
Marty • friends
10
Pros:

Very friendly staff.

2025-09-25 • via Nuitee
C
Claire Marie
6
Pros:

Staff were really friendly and they did everything to make the stay good.
The room was dated and very tired. Lots of things broken in room, mould on window surrounds, not lots but sills etc could do with a clean.
Couldnt change the air con which meant the room was quite hot.
It wasnt bad but i wouldnt stay here again.

2025-09-25 • via Nuitee
B
Brenda • partner
10
Pros:

Great stay

2025-09-25 • via Nuitee