Mercure Madrid Centro

Hotels
•
Mercure
8.4 (1954 reviews)
Lope de Vega, 49 , Madrid , es
+34 913 60 00 11

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Basic room quality
Value for money concerns

Categories

Cleanliness
8.15
The hotel is reported as clean, but there are concerns about room quality and lighting.
Service
8.65
Service levels reported as average; some guests noted slow responses, but staff were generally friendly.
Location
9.65
The location is highlighted as a strong point, great access to major attractions.
Room Quality
7.65
Guests noted that rooms were basic, some discomfort with poor furnishings and lighting.
Amenities
8.65
Amenities mentioned such as parking and breakfast were found lacking in quality relative to expectations.
Value for Money
8.15
Guests found the prices too high compared to the offerings; value for money is questionable.
Food and Beverage
7.65
Breakfast options were criticized for poor quality; does not meet expectations for a 4-star rate.
Overall Experience
8.65
Generally a mixed experience with positives centered around location but many complaints about quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Prime Location Opposite Prado Museum
Mercure Madrid Centro is the perfect blend of style and convenience. Situated just across from the renowned Prado Museum, our air-conditioned rooms offer free WiFi and satellite TV for a comfortable stay.

Exploration Made Easy
Immerse yourself in art at the Thyssen-Bornemisza Gallery, a mere 300 meters away. With Atocha Train Station a short 10-minute walk and Antón Martín Metro Station close by, discovering Madrid is a breeze.

Comfort and Convenience
Experience the tranquility and warmth of our hotel, where each room is thoughtfully themed on Spanish history. Indulge in a delicious buffet breakfast until 11:30 and utilize our meeting room for any gatherings.

Book your stay at Mercure Madrid Centro now for a memorable experience in the heart of the vibrant Spanish capital.

Important information:

When booking for more than 5 people, different policies and additional supplements may apply.

Please note that Mercure Madrid Centro will send a link to process a secure online prepayment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 1954 reviews
Cleanliness: 8.15
Service: 8.65
Location: 9.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
P
Patricia • couple • es
9
Buena
Pros:

Si

Cons:

Todo ok

2026-09-09 • via Nuitee
A
ALBERTO • solo_traveller • es
8
2026-09-09 • via Nuitee
S
SERGIO • couple • us
9
Fantastic and amazing stay in this property.
Pros:

Awesome location, very easy to go everywhere and very close to restaurants and trasportation. Room could be bigger. Delicious breakfast.

Cons:

I don't have any comments. Everything is perfect.

2026-09-08 • via Nuitee
G
Gabriel • extended_group • br
10
2026-09-07 • via Nuitee
V
Valentina • couple • it
8
2026-09-03 • via Nuitee
K
Kazunori • family_with_children • jp
9
2026-09-02 • via Nuitee
R
Rodrigo • family_with_children • br
10
Muito boa
Pros:

Localização

Cons:

Conforto

2026-09-01 • via Nuitee
C
Carlos • solo_traveller • gb
9
2026-09-01 • via Nuitee
E
Enrique • solo_traveller • es
9
2026-09-01 • via Nuitee
C
claudia • family_with_children • es
9
2026-08-31 • via Nuitee
R
Rubén • family_with_children • es
10
2026-08-30 • via Nuitee
N
Nancy • solo_traveller • br
9
Pros:

The location is excellent, across the street from Museo de Prado. Close to everything! The staff was great and the room is very comfortable!

2026-08-30 • via Nuitee
P
pablo • family_with_children • es
10
Muy buena ubicación y atención
Pros:

Ubicación excelente, el personal, tanto en recepción (Marta nos atendió) como en el desayuno muy amable y predispuesto.

2026-08-30 • via Nuitee
L
Louise • solo_traveller • us
10
2026-08-30 • via Nuitee
V
Vivian • couple • es
10
Buen precio, calidad y trato excepcional
Pros:

Todo

Cons:

Nada

2026-08-28 • via Nuitee
J
JAVIER • solo_traveller • es
8
Pros:

Buenas ubicación

Cons:

Todo bien

2026-08-28 • via Nuitee
J
Jose • family_with_children • es
10
Pros:

Todo
Céntrico ,desayuno y amable .
Mal aparcamiento no tenían sitio y tuvimos que dar vuelta para aparcar

2026-08-26 • via Nuitee
A
Adriana Maria • couple • co
10
Muy bien ubicado
Pros:

Cómodo

2026-08-26 • via Nuitee
R
RAFAEL • solo_traveller • es
10
Pros:

Todo segun lo esperado y el personal excelente.GRACIAS

2026-08-25 • via Nuitee
A
Andrea • extended_group • br
10
Pros:

Localização perfeita.

2026-08-25 • via Nuitee