Ibis Styles Frankfurt City

Hotels
ibis Styles
7.1 (1460 reviews)
Moselstrasse 12 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from doors
Small room
Poor wifi connection

Categories

Cleanliness
6.99
Rooms were clean and well presented. Some noise issues indicate room hygiene could be improved.
Service
7.46
Friendly and helpful team of staff, though there was a misunderstanding at check-in.
Location
8
Great location near the train station, central amenities, but some concerns about safety.
Room Quality
6.45
Rooms were comfortable but some reported issues with small space and doors not closing properly.
Amenities
6.98
Good options for breakfast and room amenities, though the wifi was reported as poor.
Value for Money
6.44
Overall good price for location and amenities but space was small for the cost.
Food and Beverage
7.49
Very delicious breakfast and coffee in rooms were a highlight.
Overall Experience
6.96
Good stay overall despite some minor issues which could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:37

Property Description

Modern Rooms with Free Wi-Fi and Flat-Screen TV
Indulge in the comfort of modern rooms equipped with complimentary Wi-Fi and a flat-screen TV. Stay connected and entertained throughout your stay at our hotel.

Convenient Location near Frankfurt Central Station
Located just a 3-minute walk from Frankfurt Central Station, our hotel offers easy access to transportation, making it a convenient choice for travelers exploring the city.

Complimentary Breakfast Buffet and Lobby Bar
Start your day right with a delicious breakfast buffet served each morning. Enjoy free coffee, tea, and water at our lobby bar until 22:00, adding a touch of convenience to your stay.

Experience comfort and convenience at our hotel. Book your stay now for a memorable experience in Frankfurt City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 1460 reviews
Cleanliness: 6.99
Service: 7.46
Location: 8
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.44
Food and Beverage: 7.49
Overall Experience: 6.96
B
büşra sümeyye extended_group tr
8
2026-07-03 via Nuitee
G
Gernot solo_traveller de
7
Pros:

Staff was helpful, no problems with extending stay or brining a bicycle to the room

Cons:

Parking situation was difficult.

2026-07-02 via Nuitee
J
Julia solo_traveller de
10
2026-07-01 via Nuitee
M
meghiche solo_traveller dz
1
2026-06-30 via Nuitee
B
Berhane solo_traveller de
1
2026-06-29 via Nuitee
Y
Yael solo_traveller ro
1
Pros:

Nothing

Cons:

No AC no towel

2026-06-28 via Nuitee
M
Michel solo_traveller de
9
2026-06-25 via Nuitee
M
Markus couple ch
3
Kathastrophe!!!
Pros:

Die Klimaanlage

Cons:

Ein katastrophales Preis Leistungsverhältnis! Das entspricht in keiner Art und Weise dem IBIS STYLES Image! Personal sehr unprofessionell! Das Zimmer hatte kein Trinkwasser bei einer Aussentemperatur von 34 Grad. Kaffee und Tee liegt im Zimmer auf und es wird angenommen dass man das Wasser aus dem Hahn des Lavabos nimmt. Der Fernseher lief nicht (Kein Signal) im ganzen Hotel, und dass während der Fussball WM! Es hatte nur 2 Handtücher gross, aber keine kleine Tücher. Ich musste an der Rezeption betteln um zusätzliche Tücher zu bekommen! Der WIFI Code war nur bei der Rezeption ganz klein auf einer Tafel angeschrieben. Musste extra nach unten gehen, da auch das Haustelefon nicht ging. Ich habe 149 € bezahlt für ein 0 Sterne Hotelzimmer! Nach dem Check in habe ich festgestellt das ich fieses Zimmer für 101€ hätte buchen können! Ich komme mir total verarscht for! Ach ja, die Aussicht war ein total grausliger Hinterhof! Ich war einmal Silber Member bei IBIS! Nie mehr werde ich ein IBIS Hotel buchen!!!

2026-06-24 via Nuitee
S
Silvibosch solo_traveller ar
9
Mi experiencia en Ibis Frankfurt
Pros:

Habitación cómoda y prolija

Cons:

Sin comentario

2026-06-18 via Nuitee
A
Ahmad couple de
5
2026-06-16 via Nuitee
F
Florian solo_traveller de
7
Perfektes Preisleistungsverhältnis
Cons:

Fernseheprogramme nicht aufzufinden;

2026-06-16 via Nuitee
T
Tobi solo_traveller de
9
2026-06-15 via Nuitee
M
Monika solo_traveller pl
9
2026-06-15 via Nuitee
A
Abduselam solo_traveller de
4
2026-06-13 via Nuitee
M
Martin solo_traveller gb
5
Pros:

Good value for money. Clean room. Very helpful staff.

Cons:

Absolutely dire part of town. Tired room.

2026-06-10 via Nuitee
A
Anderson solo_traveller br
10
2026-06-10 via Nuitee
O
Olha solo_traveller ua
9
2026-06-09 via Nuitee
R
Reiner und Riri solo_traveller de
8
2026-06-08 via Nuitee
G
Gonçalo solo_traveller pt
7
Good value for money
Pros:

Nice room, pretty good breakfast, very central location

Cons:

There's a bar right in front of the hotel, so Fridays and Weekends are a bit noisy at night. And it wouldn't hurt to have a bottle of water in the room (since the hotel provided tea and coffee in the room, which was nice).

2026-06-07 via Nuitee
B
Brian solo_traveller us
10
2026-06-06 via Nuitee