Leonardo Hotel Madrid City Center

Hotels
•
Leonardo Hotels
8.4 (5382 reviews)
Alberto Aguilera, 18 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25.30 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 5382 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
E
eva • solo_traveller • es
9
Todo perfecto
Pros:

Todo limpio y correcto. Buen nivel para un 3 estrellas

Cons:

Todo ok

2026-02-14 • via Nuitee
C
Clara • couple • es
7
2026-02-14 • via Nuitee
V
Violeta • couple • es
9
2026-02-14 • via Nuitee
R
Raffaele • solo_traveller • ch
8
Per me andato tutto ok
Pros:

Molto centrale per spostarsi in città

Cons:

Al mio parere in 12 abbiamo avuto la stessa colazione si potrebbe variare. Non è una reclamatione ma solo un mio punto di vista.

2026-02-14 • via Nuitee
M
Maria Christina • couple • cy
10
Pros:

Perfect location, good beds, and tasty breakfast. Very clean hotel.

Cons:

Boiled eggs were cold

2026-02-14 • via Nuitee
F
Fco. Javier • extended_group • es
9
Correcta
Pros:

La ubicación bien. Me gustó Creo que repetiré El personal de Recepción, a la llegada, muy bien.

Cons:

La decoración no es la que más me guste. Pero los gustos, son libres...

2026-02-14 • via Nuitee
F
Fiona • couple • ie
7
All in all very good!
Pros:

Excellent location, great staff comfortable beds and great shower!

Cons:

The ventilation system/air-conditioning was extremely noisy. When turned off the room was too hot. The television in the next door room was audible all the time through the wall behind our television…,

2026-02-13 • via Nuitee
I
Ivanna Victoria • couple • cl
10
2026-02-13 • via Nuitee
A
Alberto • couple • es
8
Pros:

el desyuno

2026-02-13 • via Nuitee
J
Jose • couple • es
8
Pros:

Bueno situado

Cons:

Mucho ruido en la habitacion

2026-02-13 • via Nuitee
L
Leticia • couple • es
8
2026-02-12 • via Nuitee
M
Mauricio Fukuda • family_with_children • br
9
muito agradavel
Pros:

Localização do Hotel e acomodações

2026-02-12 • via Nuitee
A
Aleksandr • couple • pt
10
Pros:

Great room, clean and fresh. It was cold outside but was so warm in the room.

Cons:

Nothing to say

2026-02-12 • via Nuitee
A
Ana • solo_traveller • me
7
2026-02-12 • via Nuitee
J
Juan • couple • es
10
Pros:

La comodidad de la habitación, muy buena cama, la insoronidad frente a ruidos de calle

2026-02-12 • via Nuitee
E
Eduardo • solo_traveller • es
7
Pros:

Ubicación

2026-02-12 • via Nuitee
C
Cristina • solo_traveller • es
9
Maravillosa
Pros:

Las camas son súper cómodas. Buenas vistas a la ciudad y todo muy limpio

Cons:

El ascensor funcionaba raro.

2026-02-11 • via Nuitee
E
Emircan • couple • fr
10
2026-02-11 • via Nuitee
J
Javier • extended_group • es
9
Confort y buena relación calidad precio
Pros:

Localización, atención del personal, habitación confortable, colchón muy cómodo

2026-02-11 • via Nuitee
R
Rosely • couple • it
7
Buono
Pros:

Hotel carinissimo, pulito colazione ottima,La posizione era perfetta ci sono tanti posti belli intorno, dei 300 mt, invece 2 km della gran via

Cons:

Il materasso era troppo duro, ill cuscini troppo alto, non ho dormito quase mai, parlo della mia camera 2013 poi altre non lo so

2026-02-10 • via Nuitee