Leonardo Hotel Madrid City Center

Hotels
•
Leonardo Hotels
8.4 (6480 reviews)
Alberto Aguilera, 18 , Madrid , ES
+34 914 46 09 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
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Guest Reviews

8.4
Based on 6480 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
Zsolt • extended_group • ro
9
2026-10-14 • via Nuitee
E
Elena • family_with_children • gr
8
Ησυχη και ασφαλής γειτονια, πολύ κοντα σε μετρο
Pros:

ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΠΟΛΥ ΚΑΛΟ ΑΝ ΚΑΙ ΤΗΝ ΔΕΥΤΕΡΗ ΜΕΡΑ ΔΕΝ ΜΑΣ ΕΞΥΠΗΡΕΤΗΣΑΝ ΛΟΓΩ ΠΛΗΡΟΤΗΤΑΣ (δεν ηταν στο πακετο μας)

Cons:

η εισοδος (εξωτερικά) του ξενοδοχειου ηταν παραμελημενη ,γεματη φυλλα και σκουπιδια και δεν καθαριστηκε ποτέ

2026-10-13 • via Nuitee
F
Francia • solo_traveller • nl
8
Pros:

De heerlijke bedden en het vriendelijke personeel

Cons:

We hadden een comfort kamer. Moesten douchen in bad. Dat is niet voor iedereen zo handig.

2026-10-13 • via Nuitee
M
Margot • solo_traveller • fr
7
Pros:

Hôtel bien situé pas loin du centre de Madrid. Tout était à proximité.
Chamberí est un quartier plutôt calme et loin de la foule.
Chambre confortable, accueil très agréable.

Cons:

L'isolation des chambres.

2026-10-13 • via Nuitee
G
George • extended_group • gr
8
2026-10-13 • via Nuitee
D
david • couple • es
8
Bien
Pros:

La ubicación

Cons:

Las paredes de las habitaciones són de papel. Se oye absolutamente todo.

2026-10-12 • via Nuitee
N
Nuria • couple • ad
8
2026-10-12 • via Nuitee
M
Makayla • couple • es
10
2026-10-12 • via Nuitee
D
DAVINIA • family_with_children • es
8
Muy buena relación calidad- precio y ubicación inmejorable
Pros:

Lo mejor es la ubicación. El hotel también cumple en cuanto a relación calidad-precio teniendo en cuenta que es un 3 estrellas.

Cons:

La variedad del desayuno un poco escasa aunque no estaba mal, es bastante aceptable. La iluminación del baño muy pobre, era complicado poder afeitarte o maquillarte.

2026-10-12 • via Nuitee
M
Mak • couple • pl
9
Piękne miasto, super pobyt
Pros:

Super lokalizacja, super widok z tarasu, spokój i codzienne sprzatanie

2026-10-12 • via Nuitee
P
Pelagia • couple • gr
8
Ενα πολύ καλό ξενοδοχείο με καλές παροχές.
Pros:

Τοποθεσία, πρωινό, καθαριότητα

Cons:

Δεν είχε καλή ηχομόνωση και οι πόρτες που έκλειναν με έντονο ήχο.

2026-10-12 • via Nuitee
P
Paulo • couple • pt
8
2026-10-12 • via Nuitee
T
Tunde • couple • ro
8
Pros:

It was close to the center.

Cons:

It was in construction.

2026-10-11 • via Nuitee
M
Martha Inés • couple • co
9
Excelente ubicación, comodidad y buena atención, el desayuno excelente!!
Pros:

Excelente ubicación, comodidad y buena atención, el desayuno excelente!!

2026-10-11 • via Nuitee
D
DENIS • solo_traveller • es
6
Pros:

Buena localización, baño completo, recepción 24 horas

Cons:

Edificio ruidoso, la habitación dava para una barra abierta del hotel con bastante ruido por las personas que se quedaban de fiesta hasta la madrugada.

2026-10-11 • via Nuitee
C
Cecilia • family_with_children • ie
6
Not for light sleepers
Pros:

The staff was great, the room was perfectly clean and the breakfast is very complete.

Cons:

The rooms are not soundproof, we couldn't sleep without interruptions, people yelling in the hallways, doors baging, and stuff like that.

2026-10-10 • via Nuitee
E
eduardo • family_with_children • co
9
Excelente ubicación, personal amable le
Pros:

Ubicación es perfecta, cerca de todo, sector tranquilo.
Al llegar fueron claros que estaban en obra de mejoras pero se pudo sortear bien el hecho.

2026-10-10 • via Nuitee
V
Vigdis • couple • no
8
Behagelig opphold
Pros:

Rent og pent. Veldig vennlig og serviceminded personale.

2026-10-10 • via Nuitee
S
Stine Pernille • solo_traveller • no
5
Pros:

The location. The room. The staff.

Cons:

The noise from the street. The high level of noise between the rooms. The hard beds.

2026-10-09 • via Nuitee
C
Chiara • couple • it
8
Nice location and good breakfast
Pros:

Breakfast and location

Cons:

You can see it’s not very new and modern

2026-10-09 • via Nuitee