Leonardo Hotel Madrid City Center

Hotels
Leonardo Hotels
8.4 (6299 reviews)
Alberto Aguilera, 18 , Madrid , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 6299 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
E
erika extended_group br
8
2026-08-08 via Nuitee
E
Ertantan solo_traveller de
9
2026-08-08 via Nuitee
L
Luz Andrea solo_traveller mx
10
Pros:

Nice location, nice staff, over all a very nice hotel👍🏻

Cons:

The ac wasnt very cooling

2026-08-08 via Nuitee
N
Nataša couple si
7
2026-08-08 via Nuitee
A
Andreea couple ro
9
2026-08-08 via Nuitee
A
Abboud solo_traveller lb
7
2026-08-08 via Nuitee
L
Leonardo extended_group br
8
2026-08-08 via Nuitee
P
Pablo solo_traveller ve
9
2026-08-07 via Nuitee
M
Mattia solo_traveller it
10
Tutto perfetto!
Pros:

Hotel in posizione centrale, staff molto cortese. Buon rapporto qualità/prezzo. Colazione abbondante. Camere confortevoli e pulite.
Consigliato!

2026-08-07 via Nuitee
E
elmahjoubwani solo_traveller ma
10
2026-08-07 via Nuitee
J
Juan extended_group es
7
2026-08-07 via Nuitee
M
Martins couple br
10
2026-08-06 via Nuitee
J
Jacqueline solo_traveller pt
8
Great location
Pros:

Lovely modern hotel, very close to several metro stations, and easy to get around Madrid. Lots of bars and restaurants nearby and plenty of interesting places to explore.

Cons:

When we booked the room, the description included a bidet and a balcony. There were neither, and it's misleading. We could have requested these things at the time of booking, but this wasn't clearly stated.
The USB charger next to the bed didn't work, and the plug covers in the bathroom were broken.
None of these things spoiled our stay, but they need attention

2026-08-06 via Nuitee
F
Flavio couple es
8
2026-08-05 via Nuitee
G
Golfzalo solo_traveller es
10
2026-08-05 via Nuitee
A
ANGEL couple es
9
Pros:

Fantástica ubicación, cama muy confortable y el personal muy atento y colaborativo en todo lo que precisamos.

2026-08-05 via Nuitee
R
Rossi solo_traveller it
7
Pros:

Ottima posizione vicino alla stazione della metro. Buona colazione. Struttura pulita

2026-08-04 via Nuitee
M
MARIELA solo_traveller de
8
Pros:

Ubicación

Cons:

La ducha no la limpian bien

2026-08-04 via Nuitee
C
Carmine Cuofano extended_group it
8
Pros:

Bello per essere 3 stelle

Cons:

La doccia. Ottima pressione dell’acqua ma scomoda per entrarci. Si rischia di scivolare

2026-08-04 via Nuitee
K
Karolina couple pl
8
Pros:

Bliskość centrum miasta i stacji metra

Cons:

Akustyka hotelu pozostawia wiele do życzenia- codziennie słyszeliśmy chrapanie gościa w pokoju obok oraz wszystkie rozmowy

2026-08-04 via Nuitee