Leonardo Hotel Madrid City Center

Hotels
•
Leonardo Hotels
8.4 (5504 reviews)
Alberto Aguilera, 18 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Noise issues
Room maintenance needed

Categories

Cleanliness
7.15
Multiple reviews mentioned poor cleaning standards, including blood stains found in the bathroom.
Service
9.15
Overall positive sentiment towards staff with mentions of smooth check-in and helpfulness.
Location
9.15
Frequently cited as a strong point, with easy access to metro and other locations.
Room Quality
7.65
Mixed opinions; some issues with noise and discomfort reported, but some rooms were described as comfortable.
Amenities
8.65
Breakfast and amenities generally received positive feedback, though some issues with maintenance noted.
Value for Money
8.15
Perceived as a fair value given the positive impressions of location and amenities.
Food and Beverage
8.65
Breakfast received high praise, with a variety of options mentioned.
Overall Experience
8.65
Overall enjoyment of stay mentioned, although several issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.

Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.

Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.

Book now for a memorable stay at Leonardo Hotel Madrid City Center!

Important information:

Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25.30 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 2
  • Ramp Length: 20
  • Entrance Type: Regular
  • Entrance Door Width: 103
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 5504 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
D
Daria • couple • fr
1
Cons:

Very noisy impossible to sleep. Breakfast is not good at all

2026-03-14 • via Nuitee
L
Laurence • couple • fr
8
2026-03-14 • via Nuitee
J
Jeroen • solo_traveller • nl
8
Pros:

Ligging is prima en comfortabel voor een verblijf

2026-03-14 • via Nuitee
S
Salud • couple • es
10
2026-03-13 • via Nuitee
J
Joan • solo_traveller • es
7
Good location, need update
Pros:

Functionality

Cons:

Noise and general quality

2026-03-13 • via Nuitee
M
Monika • extended_group • cz
7
2026-03-13 • via Nuitee
R
Rosa • solo_traveller • es
6
Tiene una buena ubicación y personal amable; es mejorable la limpieza y cuidado de instalaciones
Pros:

Amabilidad y ubicación del hotel

Cons:

Entrada del hotel, hacia la via publica, muy sucia y sin cuidado alguno lo que denota falta de interés en dar una imagen buena.
El suelo de la habitación, tiene la tarima deteriorada y, necesita mejor limpieza

2026-03-12 • via Nuitee
M
Maria • couple • gr
8
Πολύ καλή. Θα το συνηστούσα.
Pros:

Το πρωινο. Το 24 h check in/out. Εύκολη πρόσβαση σε μέσα μεαφορας.

Cons:

Η τουαλέτα δεν είχε πιγκαλ. Δεν είχε παντόφλες διαθέσιμες.

2026-03-11 • via Nuitee
M
Marco Antonio • solo_traveller • es
9
Pros:

Muy buena relación calidad precio

2026-03-11 • via Nuitee
K
Katharina • solo_traveller • es
10
2026-03-11 • via Nuitee
A
ANNE KAROLYNE • extended_group • es
10
Pros:

El personal de recepción y de limpieza todos muy educados, excelente ubicación.

2026-03-10 • via Nuitee
A
Artur • extended_group • pl
8
2026-03-10 • via Nuitee
D
Demis • extended_group • it
9
Pros:

Posizione e colazione

Cons:

Bagno con doccia invece che vasca

2026-03-10 • via Nuitee
I
Ioan • extended_group • ro
9
2026-03-10 • via Nuitee
A
Ana • couple • es
7
Buen hotel para desplazarte al centro caminando.
Pros:

Buena ubicación, puedes ir caminando al centro tranquilamente.
El personal es muy amable.
Tiene parking, aunque muy estrecho.

Cons:

Falta luz en las habitaciones y, en general, en todo el hotel.
De los 4 ascensores, 2 estaban averiados.

2026-03-10 • via Nuitee
O
Olesja • family_with_children • lv
9
Pros:

Все чисто , приятно, аккуратно

2026-03-09 • via Nuitee
A
Antonio • solo_traveller • lu
9
2026-03-09 • via Nuitee
Y
Yaakov • extended_group • il
9
Pros:

הצוות היו מאוד נחמדים ועוזרים

2026-03-09 • via Nuitee
R
Roberto • couple • it
10
2026-03-09 • via Nuitee
D
Dimitrios • couple • gr
10
2026-03-09 • via Nuitee