NH Collection San Sebastián Aranzazu

Hotels
NH Collection
8.8 (5002 reviews)
Vitoria-Gasteiz, 1 , San Sebastián , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Excellent breakfast
Cons:
Small room size
Rude staff
Pricing concerns

Categories

Cleanliness
8.8
Reviews mention cleanliness as a pro but indicate mixed feelings due to minor issues.
Service
9.3
The attention from staff is frequently praised despite some inconsistencies.
Location
9.3
Many reviews highlight the convenient and appealing location near attractions.
Room Quality
8.3
Some guests point out small room sizes and occasional issues with comfort.
Amenities
8.8
Amenities are mostly well-received, though some services were reportedly limited.
Value for Money
8.3
While some value the offerings, many find prices to be on the higher side for the experience.
Food and Beverage
8.8
Breakfast is praised as excellent, but the coffee experience was negatively mentioned.
Overall Experience
8.8
Overall, experiences are positive with noted exceptions regarding service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Luxurious Accommodation near Ondarreta Beach
Experience the ultimate comfort at NH Collection San Sebastián Aranzazu, located just steps away from the beautiful Ondarreta Beach. Enjoy modern rooms with satellite TVs and a convenient location near San Sebastian.

Culinary Delights and Wellness
Indulge in exquisite modern cuisine at the Kukuarri restaurant and savor a daily menu at the hotel's café-bar. Stay healthy with free access to the fitness centre equipped with modern machines and enjoy beauty treatments for a truly relaxing stay.

Convenient Location and Amenities
Explore the vibrant neighborhood filled with bars and restaurants, or visit the Basque Culinary Center and Michelin-starred restaurants nearby. With free WiFi, easy access to transportation, and on-site parking, NH Collection San Sebastián Aranzazu ensures a seamless travel experience.

Book now for a luxurious stay by the Bay of Biscay!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Please note that dogs and cats are allowed.

Please note that pets will incur an additional charge of EUR 35 per night, per pet.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 5002 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
M
Martinez Buenache family_with_children es
7
2026-03-06 via Nuitee
M
Maria Jose family_with_children es
9
Pros:

las camas y almohadas eran extremandamente comodas, ibamos con un niño y la cama supletoria estaba pegada a la nuestra y a la pared cosa que agradezco eternamente para no estar levantandome toda la noche.
La situacion muy tranquila con posibilidad de aparcar cerca del hotel y a 20 min andando del centro.
Sin duda cuando volvamos a ir nos alojaremos en este hotel

Cons:

El precio del desayuno por persona me parece un poco excesivo y el aparcamiento tambien.

2026-03-06 via Nuitee
I
Isabel family_with_children es
9
2026-03-06 via Nuitee
A
Alfred couple nl
7
Zakelijk hotel
Pros:

Ruime schone kamer en 5 minuten lopen naar het strand.

Cons:

Het leek wel een verassingsmenu, vanwege genius korting dacht ik een goede deal te hebben, doch, er kwam parkeergeld bij, 28,- ontbijt is 20,- pp en je blijft er eten vooral als je op doorreis bent. ( ik praat over 2, wel lekkere hamburgers) De kamer was bloedheet en je kon niks regelen met de airco. Rekening voor 1 nacht bijna 250,-. Het meeste personeel sprak geen woord over de grens. Volgende x weten wij waar wij gaan boeken maar dat is niet in dit hotel!

2026-03-05 via Nuitee
M
Marcel couple de
9
2026-03-04 via Nuitee
S
Sonia family_with_children es
5
Cons:

La habitación tenía una servilleta sucia encima del escritorio, un papel arrugado detrás de la puerta y oros en el suelo del baño

2026-03-04 via Nuitee
P
Petra couple de
10
Empfehlenswert!
Pros:

Gute Lage zum Strand und zu Restaurants.
Super breites bequemes Bett.
Sehr gutes Frühstück. Sehr hilfsbereites, nettes Personal.

2026-03-04 via Nuitee
R
Rubén couple es
9
2026-03-04 via Nuitee
O
Olena family_with_children ua
8
2026-03-03 via Nuitee
H
hesap family_with_children tr
9
2026-03-03 via Nuitee
R
Rosa couple es
10
Pros:

La comodidad de la habitación

Cons:

Que siempre tienen edredones, como en todos los hoteles, y hace mucho calor porque no se puede regular el sire ni la calefacción

2026-03-03 via Nuitee
P
Paulo couple pt
9
2026-03-03 via Nuitee
M
Marta couple es
10
2026-03-03 via Nuitee
M
Max solo_traveller es
10
2026-03-02 via Nuitee
S
Stella family_with_children es
9
Navidad muy bonita en familia
Pros:

Ubicación buena, zona muy agradable con buenos bares

Cons:

LA CAFETERA DE LAS HABITACIONES, FUNCIONA FATAL!!!

2026-03-02 via Nuitee
M
Meghan couple es
10
Pros:

Todo

Cons:

Nada

2026-03-02 via Nuitee
G
Giulio extended_group pt
10
2026-03-02 via Nuitee
P
paul couple de
8
Sehr gutes Hotel , gute Lage, Frühstück wie immer super
Pros:

Personal sehr hilfsbereit, Parken sicher, nahe an der Concha, Frühstück excelent

Cons:

garage zu teuer,

2026-03-02 via Nuitee
B
Bee Leng solo_traveller sg
10
NH is a good brand to also consider for other part’s of Spain.
Pros:

Good location.. in a beautiful neighborhood. Nice short walk to the beach. San Sebastián is a charming place to visit.
Good size room. Double glazed windows to keep the traffic noise down. Very comfortable bed for a good night rest. Helpful staff at the front desk.

Cons:

Basement parking .. as it’s only one access for both the incoming n outgoing vehicle, hotel need to put in a system to monitor which vehicle need to stay out to allow the other vehicle to access first.

2026-03-02 via Nuitee
C
Claudia family_with_children es
8
2026-03-02 via Nuitee