Hotel Cetina Palacio Ayala Berganza

Hotels
9.4 (4310 reviews)
De las Carretas, 5 , Segovia , es

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Children allowed

Facilities

Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean and spacious rooms
Spectacular breakfast
Cons:
Single lavabo in family room
Noisy environment
Parking difficulties

Categories

Cleanliness
9.41
The room was very clean and comfortable.
Service
9.68
Excellent treatment from the staff; very attentive and personal.
Location
9.72
Perfect location for visiting the city.
Room Quality
8.97
Spacious rooms, but some issues with maintenance.
Amenities
9.4
Great amenities including breakfast and additional facilities.
Value for Money
8.66
A bit pricey, but the quality is generally good.
Food and Beverage
9.81
The breakfast was spectacular with a wide variety of high-quality products.
Overall Experience
9.58
A charming hotel with minor drawbacks but overall, a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:40

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation: Step back in time and indulge in the charm of a 15th-century palace at the Hotel Cetina Palacio Ayala Berganza. Enjoy the blend of historic architecture with modern amenities such as free Wi-Fi, air conditioning, and TV in each room.

Culinary Delights: Savor a delightful dining experience at the hotel's restaurant, offering a daily breakfast to start your day on a delicious note.

Prime Location: Explore the wonders of Segovia with ease as the famous aqueduct is just a short 2 minutes' walk away, and the majestic cathedral is a mere 600 meters from the hotel.

Experience the perfect fusion of history and luxury at Hotel Cetina Palacio Ayala Berganza. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 4310 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.72
Room Quality: 8.97
Amenities: 9.4
Value for Money: 8.66
Food and Beverage: 9.81
Overall Experience: 9.58
M
Maria Josefa • couple • es
10
2026-02-14 • via Nuitee
R
Rafael • solo_traveller • es
10
2026-02-14 • via Nuitee
A
Ascension • couple • es
7
2026-02-14 • via Nuitee
J
Janus Engel • couple • dk
10
Pros:

Beautiful place. Lovely style. Everything was great. Nice breakfast spread.

Cons:

Bit expensive.

2026-02-13 • via Nuitee
C
Coti • couple • es
10
Pros:

La amabilidad del personal

2026-02-12 • via Nuitee
L
Laguarda Palop • couple • es
10
DESCONEXIÓN
Pros:

Me gustó todo, pero si que podría haber media pensión

Cons:

Q no hubiera M.P

2026-02-12 • via Nuitee
G
Garbiñe • couple • es
10
2026-02-10 • via Nuitee
J
Julio César • couple • es
5
2026-02-09 • via Nuitee
A
Alejandro • couple • es
9
2026-02-08 • via Nuitee
M
Miguel • couple • es
9
Pros:

En general todo bien.

Cons:

Habitación necesita mejorar la limpieza.

2026-02-08 • via Nuitee
P
Patricio Ramos • couple • us
9
Pros:

Ubicación y las vistas de la habitación

Cons:

Todo ok

2026-01-31 • via Nuitee
G
Gonzalez Valencia • couple • es
10
2026-01-29 • via Nuitee
A
Ascension • couple • es
10
2026-01-28 • via Nuitee
M
Manuel • couple • es
8
Pros:

El personal del hotel y la ubicación

2026-01-27 • via Nuitee
D
Dipendra • couple • es
8
bien
2026-01-27 • via Nuitee
M
Maria Pilar • couple • es
8
Hotel muy bonito y bien ubicado
Pros:

Muy bonito y muy bien ubicado

Cons:

Se oía mucho a la gente de otras habitaciones

2026-01-27 • via Nuitee
J
jose javier • family_with_children • es
9
Pros:

Amabilidad del personal, ubicación , el desayuno excelente

Cons:

Nada

2026-01-27 • via Nuitee
E
Esteban • couple • es
10
Pros:

Todo 10/10

2026-01-26 • via Nuitee
P
Pastor • extended_group • es
8
2026-01-26 • via Nuitee
A
Andrea • couple • es
8
Pros:

Muy buen trato, la habitación muy bien,
nos encantó el cocktail de bienvenida, un detalle.

Cons:

Nuestra habitación no estaba muy bien insonorizada, prácticamente podíamos oír la conversación de los vecinos.

2026-01-26 • via Nuitee