NH Madrid Barajas Airport

Hotels
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NH Hotels
Calle de Catamaran, 1, Madrid, Madrid, 28042 , Madrid , ES
34-91-7420200

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Pets allowed

Facilities

Elevator
Free airport transportation
Bicycle rentals nearby
Breakfast available (surcharge)
Television in common areas
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
Limo or town car service available
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Good breakfast
Included airport shuttle
Cons:
Cleanliness issues
Maintenance needs

Categories

Cleanliness
7.91
The bathroom was filthy and very outdated, impacting the overall cleanliness impression.
Service
9.38
Staff were consistently described as friendly and helpful, with notable service in response to shuttle issues.
Location
9.42
Convenient location near Madrid airport and metro, with good access to local restaurants.
Room Quality
8.37
General comfort mentioned, but some issues noted with maintenance, especially cleanliness.
Amenities
8.9
Included airport shuttle and decent breakfast were highlighted positively.
Value for Money
8.86
Good deal for the price considering the proximity to the airport and included amenities.
Food and Beverage
8.41
Breakfast was good, providing a positive dining experience.
Overall Experience
9.18
Overall good experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:28

Property Description

Outdoor Pool and Complimentary Wi-Fi
Take advantage of the outdoor pool and stay connected with complimentary wireless internet access.

Barajas Restaurant and Bar/Lounge
Satisfy your cravings at Barajas Restaurant and enjoy your favorite drinks at the on-site bar/lounge.

Convenient Amenities and Services
Benefit from a business center, limo/town car service, and complimentary airport shuttle for your convenience.

Book now for a relaxing stay at NH Madrid Barajas Airport and explore Madrid's attractions just a short distance away.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 01 to October 01.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
W
Wilson
10
Pros:

Excellent service

2025-10-12 • via Nuitee
E
Ernest Chandana
6
Pros:

I've stayed in a range of NH hotels and they are top class. the NH Barajas did not meet the usual standard sadly.

2025-10-09 • via Nuitee
R
Reena
10
Pros:

Very good

2025-10-07 • via Nuitee
J
Jolie Ann
10
Pros:

Great place for overnight stay before flying out. Easy check-in. 15 minutes to airport. Took the shuttle to the airport…it is complimentary and runs every 45 minutes.

2025-10-07 • via Nuitee
N
Nakis • partner
8
Pros:

Good hotel for the price. Hotel transfer was included in the price and the airport was just a few minute drive away.

2025-09-21 • via Nuitee
A
Adrienne • family
8
Pros:

The staff member who checked us in at the front desk was very friendly and helpful. The buffet breakfast was good and the breakfast staff were kind and efficient. The shuttle service and driver was also very good. The hotel needs maintenance. The bathroom door wouldn't close, and the cleanliness was okay. Hotel convenient to the madrid airport. Thank you.

2025-09-21 • via Nuitee
J
JOAQUIN RICARDO BARRIOS
8
Pros:

Good hotel considering is close to AirPort, 7 minutes

2025-09-21 • via Nuitee
A
Alix • family_with_children
10
Pros:

The stuff was amazing and friendly

2025-09-11 • via Nuitee
V
Verified traveler
10
Pros:

Comfortable and friendly same as always

2025-08-31 • via Nuitee
J
Jose
8
Pros:

Cercanía a la estación de metro👍

2025-08-26 • via Nuitee
D
Dennis
4
Pros:

I was very disappointed at the beginning because my main priority when booking was the shuttle bus, as I had a long layover after a long flight. Unfortunately, there was no shuttle bus as promised, the staff simply told me it had left 10 minutes ago and that was it. No assistance with getting to the hotel, and it’s not mentioned anywhere that the shuttle bus only operates until midnight. I had to pay $29 for a taxi.

Aside from this, the hotel itself was good for an overnight stay. The breakfast was nice, and there’s a beautiful park just a 10-minute walk away, I highly recommend visiting it.

2025-08-24 • via Nuitee
E
ELAINE
10
Pros:

Very nice hotel. Transportation. Confort. All staff are very nice. Thanks!

2025-08-24 • via Nuitee
N
Noel • partner
8
Pros:

Decent place

2025-08-22 • via Nuitee
M
Mahari
2
Pros:

I did not stay there. I reserved with the wrong address but they were not willing to exchange dates. They took my money without any service. What kind of Hotel thruster can be. It is easy to say this is not a place to stay safe.

2025-08-20 • via Nuitee
R
Roberto • family
10
Pros:

Buena ubicación para salir de o hacia el aeropuerto, tiene estacionamiento cerrado.

2025-08-19 • via Nuitee
E
erik mugerdich
10
Pros:

Great stay

2025-08-18 • via Nuitee
V
Victor • partner
10
Pros:

Everything was great 👍

2025-08-17 • via Nuitee
M
Marcia
10
Pros:

Easy access to central Madrid via metro service. Friendly staff. Airport transfer also a plus

2025-08-01 • via Nuitee
B
Brady • friends
8
Pros:

The best of this hotel us the location. It is surrounded by many restaurants where you can eat and also shop.

2025-07-27 • via Nuitee
C
Carmen • partner
10
Pros:

They offer free shuttle to the airport. Apparently, they have an issue with the shuttle, so they got an Uber ride for us totally free. That is a superior customer service.

2025-07-22 • via Nuitee