Galt House Hotel Trademark Collection by Wyndham

Hotels
•
Wyndham Hotels & Resorts
9.1 (464 reviews)
140 North Fourth Street, Louisville, Kentucky, 40202 , Louisville , US
1-502-589-5200

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms frequently mentioned
Excellent location and river views
Suite upgrades & spacious suites
Friendly, welcoming staff (specific praise for front desk)
Good amenities: gym with views, Wi‑Fi, Keurig, mini-fridge
Nearby restaurants and walkability
Quiet for many stays
Cons:
Very slow or unreliable elevators (frequent waits)
Uncomfortable beds or thin blankets/rock-hard mattresses
AC issues: noisy or unable to cool rooms
Parking expensive and garage height/size limitations
Occasional cleanliness lapses: smoke smell, garbage, hairs in shower
Noise from partying on some floors
Booking/room allocation issues (Expedia vs hotel promise)

Categories

Cleanliness
8.3
Mostly praised as clean (multiple comments: 'Clean', 'Rooms very clean', 'Beautiful room & clean facilities'), but several reports of issues (a room returned with garbage, smoke smell, and hairs in shower) indicate inconsistency.
Service
9.9
Staff frequently described as friendly and welcoming (upgrades to suites, specific praise for front desk agent 'Adit'); isolated service issues included an erroneous check-in to an occupied room and limited help with parking, but overall service sentiment is strongly positive.
Location
10
Repeatedly cited as an excellent location—walkable to attractions, river views and many nearby restaurants; guests repeatedly call it their first choice when staying in Louisville.
Room Quality
7.8
Mixed quality: some guests loved the suites and found rooms spacious, while many complained about uncomfortable beds (thin blankets, rock-hard mattresses), loud or ineffective AC, and confusing room layouts.
Amenities
9.6
Strong amenity offering: gym with views, good Wi‑Fi, in-room Keurig and mini-fridge, and suite amenities that exceeded expectations for several guests.
Value for Money
8.4
Perceived as somewhat expensive by some guests (comments about feeling 'expensive', high hotel parking charges and limited parking accommodation for trucks), though many felt the location and amenities helped justify the cost.
Food and Beverage
9.1
Generally positive but lightly mentioned: breakfast was noted as good and in-room coffee options appreciated; one guest noted an issue with bottled water availability/charge.
Overall Experience
9.7
Overall sentiment is very positive with many repeat guests and enthusiastic comments about location, cleanliness (generally), and amenities, tempered by recurring operational issues (elevators, some room/AC problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Luxurious Amenities
Enjoy a 24-hour health club, complimentary Wi-Fi, and concierge services. Savor American cuisine at Walker's Exchange or unwind at the bar/lounge.

Business and Event Spaces
Benefit from a 24-hour business center, conference facilities, and event planning services. Perfect for meetings or celebrations.

Central Location
Explore Louisville easily with key attractions a short walk away. An ideal choice for a convenient and comfortable stay.

Plan your visit to the Galt House Hotel Trademark Collection by Wyndham and experience the best of Louisville.

Important information:

  • The seasonal pool will be open from May 26 to September 01.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 464 reviews
Cleanliness: 8.3
Service: 9.9
Location: 10
Room Quality: 7.8
Amenities: 9.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 9.7
A
Abigail • friends
10
Pros:

Clean, very nice!

2025-10-13 • via Nuitee
K
Kay • family
10
Pros:

We were upgraded to a suite which was nice.

2025-10-13 • via Nuitee
J
Julie
10
Pros:

Great location most of staff easy to deal with. Only complaints elevators in west tower super slow one not working. Parking garage is almost too short for a truck.
Super clean and great prices.

2025-10-12 • via Nuitee
B
Benjamin • partner
10
Pros:

Amazing facility!

2025-10-12 • via Nuitee
P
Prescilla
8
Expect to wait at the elevators
Pros:

Very poor elevator situation, we had to wait so long any time we wanted to hop on one. Otherwise, great location, clean and many restaurants which we loved

2025-10-12 • via Nuitee
K
Kate
6
Pros:

Beds only had a thin blanket, no comforter so it was very cold and uncomfortable to sleep.

2025-10-12 • via Nuitee
V
Violet
8
Pros:

Rooms very clean, staff very friendly could have been more informative on parking we ended up spending $113 on parking fees at the hotel they were unable to do anything about. Breakfast was good.

2025-10-12 • via Nuitee
G
Glenn • family
4
Pros:

Uncomfortable beds, AC loud and doesn’t work, Elevators take an enternity to come

2025-10-12 • via Nuitee
J
Jeffery
4
Pros:

Room not worth the money spent on it could be a lot nicer, bed was rock hard thin sheets and blankets, had no contral ov the AC in the room it was very hot in there all night and finding your way around is like being in a maze

2025-10-11 • via Nuitee
D
Donald • family
10
Pros:

Always stay at this property when in Louisville.

2025-10-10 • via Nuitee
R
Raymond • partner
10
Pros:

very friendly and lots of smiles all around

2025-10-09 • via Nuitee
D
Daniel
6
Pros:

Our AC wouldn’t allow the room to go below 74 the entire stay. The bathroom had previous guests hairs in shower and on wall. The water for the room was already gone before we got there (not sure if we got charged $7.00, but I would have paid it b/c I was thirsty and had nothing).

2025-10-09 • via Nuitee
R
Roger
10
Pros:

Stayed one very busy area

2025-10-08 • via Nuitee
L
lauren
10
Pros:

Amazing suite. Adit was amazingly nice qnd welcoming at the front desk. Love the location.

2025-10-08 • via Nuitee
J
Jill • partner
10
Pros:

Wi-Fi connection was good. Room was a suite, which was awesome. I would only suggest more bright lighting in the living area, and some kind of lighting in closets.

2025-10-08 • via Nuitee
C
Christopher • partner
10
Pros:

Outstanding, but we were upgraded to a "suite" instead of a king. We had more than enough room. The amenities exceeded expectations. We love the location!

2025-10-08 • via Nuitee
A
alex
10
Pros:

Great Hotel and really enjoyed the gym with the views

2025-10-07 • via Nuitee
I
Iksoo • friends
10
Pros:

Nice having a Keurig coffee maker with pods and cups and having a mini refrigerator.

2025-10-07 • via Nuitee
R
RICHARD • partner
10
Pros:

Beautiful room & clean facilites.
Nice dining nearby.

2025-10-06 • via Nuitee
B
Berhanu
8
Pros:

Quiet and convince

2025-10-06 • via Nuitee