Extended Stay America Suites - Cleveland - Brooklyn

Hotels
•
Extended Stay America Suites
8.2 (638 reviews)
10300 Cascade Crossing , Cleveland , US
+1 216-267-7799

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
6.91
Multiple reviews mention dirty rooms and poor cleanliness.
Service
9.88
Staff was described as friendly and helpful.
Location
9.42
Good location with access to amenities.
Room Quality
7.87
Mixed feelings about the room quality; issues with mattresses and noise.
Amenities
8.4
Limited amenities; breakfast poor in quality.
Value for Money
8.86
Affordable but issues detract from value.
Food and Beverage
5.91
Breakfast service was poor and lacking variety.
Overall Experience
8.38
Overall mixed experience; some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Whether you're staying for a few days or an extended period, you can enjoy the flexibility of preparing your meals just the way you like them.

Complimentary Grab-and-Go Breakfast

Start your day right with our complimentary Grab-and-Go breakfast offering a variety of options such as coffee, hot cereal, breakfast bars, and pastries. Perfect for guests on the move or those looking for a quick and easy breakfast before exploring the nearby attractions.

Convenient Amenities and Services

Enjoy free WiFi, 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows during your stay. With free onsite parking, free local phone calls, and weekly housekeeping services, we ensure a comfortable and hassle-free experience for all our guests.

Book now for a memorable stay at Extended Stay America - Cleveland - Brooklyn!

Important information:

Please note that housekeeping services are provided every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.

A valid credit card is required at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.2
Based on 638 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 5.91
Overall Experience: 8.38
A
Andrea • solo_traveller • it
6
2026-10-10 • via Nuitee
M
Myers • solo_traveller • us
10
Pleasant and efficent.
Pros:

The closeness in proximity to locations I had to visit.

Cons:

The Roadwork. I heard it has been ongoing for an extended peroid of time.

2026-10-08 • via Nuitee
R
Raia • couple • us
3
Cons:

Shower curtains wasn’t clean enough , it’s was long strands of hair on floor stove didn’t work to make my breakfast for real had to make my eggs in microbe , couldn’t log into Netflix and dishes was dirty that the lady gave me . Dead roach at elevator door never again

2026-10-08 • via Nuitee
V
Victor Yukio • family_with_children • br
6
2026-09-05 • via Nuitee
M
Morales • solo_traveller • us
1
2026-08-27 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-08-21 • via Nuitee
K
Kyla • extended_group • us
6
2026-08-19 • via Nuitee
L
Laura • solo_traveller • us
10
2026-07-11 • via Nuitee
L
Laura • solo_traveller • us
10
2026-07-11 • via Nuitee
H
Heather • couple • us
5
2026-07-09 • via Nuitee
C
Cyrille Kaye • solo_traveller • us
3
Cons:

Perhaps a bit more pillows and towels. Outside that just needs little update like new carpet maybe new paint. Could use mild air freshening. But overall, certainly not a bad stay. Everything went well.

2026-07-07 • via Nuitee
J
Jeevagan • family_with_children • ca
9
2026-07-04 • via Nuitee
B
Barbara • family_with_children • us
4
Nice and helpful staff but rooms were not up to standards.
Pros:

We reserved 2 rooms for 3 nights. The rooms were close enough together as requested.

Cons:

We rented 2 rooms one room was nice the other was not, it looked and smelled like someone had been smoking and living in there. tThey did give us another room but the ceiling was peeling and the bed cover had dirt on it. They gave us a "clean" bed cover but it also looked like it had dried up residue from who knows. We requested to cancel the next 2 nights of our stay. They didn't even argue.

2026-07-01 • via Nuitee
K
Kamauri • couple • us
1
Pros:

I have the worst experience with the front desk worker I guess her name is Nikki

2026-06-28 • via Nuitee
I
Ingrid • extended_group • us
8
Cons:

We had a problem with our reservation but they fixed it, gave us an upgrade

2026-06-25 • via Nuitee
B
Bass • couple • us
10
It was comfortable and having a kitchenette was great with family.
Pros:

didnt do breakfast.Location was near everywhere we neededto be.Stores and restaurants very accessible.

Cons:

reciner chair was difficult to operate.

2026-06-22 • via Nuitee
M
Melendez • solo_traveller • us
10
2026-06-21 • via Nuitee
P
Peixing • couple • us
1
We travel a lot .stay at all kinds of hotels.this hotel was absolutely the worst ever.noisy ,rude .
Pros:

Absolutely nothing about this place we like.

Cons:

Rude front desk staff. Loud noise all night long from upstairs and left right.absolutely nightmare.

2026-06-16 • via Nuitee
S
Smith • solo_traveller • us
4
Pros:

It was close to everything that I wanted to visit in Cleveland made that very convenient

Cons:

I had to wait for my room

2026-06-16 • via Nuitee
B
Brian • couple • us
8
Pleasant staff but short on amenities
Pros:

Location and value

2026-06-15 • via Nuitee