The Sebel Sydney Martin Place

Hotels
The Sebel
8 (935 reviews)
165 Phillip Street , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy bed
Cons:
Small rooms
High price for average stay
Issues with cleanliness

Categories

Cleanliness
7.25
Some comments about dirty shower and toiletries not replenished.
Service
9.25
Staff were friendly and helpful; specific mention of exceptional service from Shannon.
Location
9.25
Great central location with easy access to public transport.
Room Quality
7.25
Rooms described as small, with lumpy pillows and some maintenance issues.
Amenities
8.25
Facilities were generally adequate, with some complaints about loud air conditioning.
Value for Money
7.75
Many comments suggest the price did not match room quality and amenities.
Food and Beverage
6.75
Breakfast options were lacking; some complaints about charges for water.
Overall Experience
8.25
Mixed feelings; however, highlighted central location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:13

Property Description

Central Location
Located in the heart of Sydney CBD, The Sebel Sydney Martin Place offers proximity to iconic attractions like Pitt Street Mall, The Royal Botanic Gardens, and Circular Quay. Perfect for both business trips and leisure getaways.

Convenient Amenities
Enjoy 24-hour reception, laundry facilities, and access to offsite parking at Wilson Parking. Indulge in breakfast at the partnered local cafe, Piccolo Me, or savor lunch and dinner at the hotel's partner restaurant, Bastardo. For fitness enthusiasts, access the nearby Anytime Fitness Gym.

Exciting Renovation
Experience a refreshed stay as Mercure Sydney Martin Place undergoes renovations to elevate accommodation and public spaces. Minimal disturbance ensures exceptional service during this enhancement. Book now to be among the first to enjoy our upgraded offerings.

Experience the best of Sydney at Mercure Sydney Martin Place.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card. Parking access is via 60 Elizabeth Street, Sydney, NSW 2000 Wilson Parking has offered our guests: - Overnight parking Weekdays 70AUD - Overnight parking Weekends 40AUD - Ticket is to be validated on your check out and ticket is not available for multiple entries and exits. Please note that, you must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that this property has a strict 'No Party Policy'. Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation. The Hotel does not have a restaurant on site however has partnerships with local business where you can order from your room or dine in and charge back.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8
Based on 935 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
M
Molly couple au
10
2026-08-07 via Nuitee
O
Olivia couple au
10
Pros:

The property was clean and modern, and right next to the train station

Cons:

Nothing rlly

2026-08-06 via Nuitee
L
Lois solo_traveller au
7
2026-08-06 via Nuitee
U
Upali W solo_traveller au
9
Ideal location for Work trips
Pros:

Close proximity to where I need to be during a work trip

Cons:

Nothing

2026-08-06 via Nuitee
S
Shenda couple au
8
Would stay again thank you
Pros:

Convenient location
Nice room

Cons:

Neighbours were abit cranky

2026-08-05 via Nuitee
R
Rhiannon couple au
8
2026-08-05 via Nuitee
A
Alison solo_traveller au
8
2026-08-04 via Nuitee
T
Tamara couple au
10
Fantastic place to stay with such a central location. Great room, great staff.
Pros:

The best thing for us was the location. It was easy to get anywhere in the city and so close to the train to get to other areas or transport to/from the airport. The room was well cleaned and well maintained while we were there. Staff were lovely.

Cons:

I actually don't have anything that I feel needed improvement

2026-08-02 via Nuitee
K
Kiara couple au
10
perfect no notes couldn’t ask for a better stay and staff helpful
Pros:

perfect friendly staff

Cons:

nothing

2026-08-02 via Nuitee
E
Ellie couple au
10
Lovely room with very accommodating staff
Pros:

Location, staff and comfortable room

Cons:

Nothing, all was great

2026-07-24 via Nuitee
N
Noriko solo_traveller au
8
Spacious, clean, comfy and convenient
Pros:

Spacious bedroom with a comfortable bed. Nice to have a little kitchen area with a tap. Very convenient location. The room was very quiet.

Cons:

The bathroom was catered for wheelchair guests therefore it looked and felt like ambulant bathroom rather than hotel bathroom.

2026-07-21 via Nuitee
M
Mark family_with_children au
8
Easy, no issue
2026-07-20 via Nuitee
A
Anne-Louise couple au
7
Good
Pros:

Central, tidy

Cons:

Some things were a bit shabby i.e. the towel railings were falling off and the bed was hard

2026-07-20 via Nuitee
L
Liz couple gb
8
It was fine
Pros:

Close to work

Cons:

No hairdryer

2026-07-19 via Nuitee
K
Karen couple au
10
Would definitely stay again.
Pros:

The room was perfect, large and accessible for our needs. The location was perfect for our needs.

Cons:

Nothing.

2026-07-19 via Nuitee
S
Samuel family_with_children au
8
2026-07-18 via Nuitee
N
Nicole family_with_children au
10
Perfect location, price, convenience, very safe, no noise, right near train station and hospital
Pros:

Location, safety, near train and sydney hospital

2026-07-17 via Nuitee
B
Barrington couple au
8
Would certainly stay here again when in Sydney.
Pros:

Location, location, location! And adjacent to reduced rate parking.

Cons:

Nothing

2026-07-16 via Nuitee
M
Mark solo_traveller au
8
2026-07-15 via Nuitee
E
Eve solo_traveller au
4
2026-07-14 via Nuitee