Relais & Châteaux Hotel Orfila

Hotels
Relais & Châteaux
9.6 (552 reviews)
Orfila, 6 , Madrid , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Charming and cozy hotel atmosphere
Exceptional service from the staff
Great food and breakfast options
Quiet and fantastic location
Cons:
Air conditioning issues reported
No gym available

Categories

Cleanliness
9.29
Rooms were delightful and clean.
Service
10
Staff was nothing short of spectacular; consistently attentive and eager to accommodate.
Location
9.76
Perfectly situated in the heart of Madrid, yet feels wonderfully secluded.
Room Quality
9.8
Rooms are superb with high-quality linens and pillows.
Amenities
9.25
Restaurant serves excellent meals; ample breakfast buffet.
Value for Money
9.28
Elegant alternative option at reasonable rates.
Food and Beverage
9.54
Wonderful food in both room service and restaurant.
Overall Experience
9.89
A perfect 'home away from home' experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:56

Property Description

Luxurious 19th-Century Palace Hotel in Madrid

Elegant Rooms with Antique Furniture
Indulge in spacious rooms at Hotel Orfila adorned with elegant traditional décor and antique furniture. Each room is equipped with a TV and a minibar for your convenience.

Culinary Delights by Michelin-Awarded Chef
Savor exquisite Mediterranean cuisine and local delicacies at the hotel's renowned restaurant, El Jardin de Orfila, curated by Michelin-awarded chef Mario Sandoval. Enjoy access to the charming tea room with a terrace overlooking the lush gardens.

Prime Location with Easy Access to Major Attractions
Conveniently located near Alonso Martinez and Colón Metro Stations, explore Madrid's iconic landmarks such as the Prado and Reina Sofia Museums, Retiro Park, and Plaza Colón within minutes. With additional services like airport transfers, make your stay at Hotel Orfila truly unforgettable.

Important information:

Please note that drinks are not included in half board rates.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 552 reviews
Cleanliness: 9.29
Service: 10
Location: 9.76
Room Quality: 9.8
Amenities: 9.25
Value for Money: 9.28
Food and Beverage: 9.54
Overall Experience: 9.89
A
Avelino family_with_children pt
10
Sem duvida alguma que quando voltar a Madrid, o Hotel Orfila será a minha primeira opção 😊
Pros:

Centralidade, pequeno almoço excelente, ambiente calmo e muito agradável.

Cons:

Absolutamente nada

2026-07-18 via Nuitee
P
Patrick couple ie
10
Exceptional
Pros:

Quality of room

Cons:

Loved it

2026-07-17 via Nuitee
L
Lawrence couple es
10
2026-07-16 via Nuitee
L
Lawrence couple es
10
2026-07-16 via Nuitee
C
Cglake Couples Atlanta, Georgia
10
Extraordinary service!
Pros:

5 star experience! from check in to check out the staff was attentive and committed to our having an excellent stay. Standouts - Carlos, Esther, Alex, the morning crew for breakfast. The room was luxurious with lots of technology touches to make it a standout. Housekeeping who we never actually saw - but operated with magical timing and speed so that our room was always put together. Many thanks to the person who recognized we were from the US and included face cloths! A major plus. Would highly recommend this hotel also a great location!

2026-07-15 via Tripadvisor
C
CLAUDIA couple co
10
Espectacular
Pros:

Ubicación, atención,elegancia

2026-07-14 via Nuitee
M
Mark solo_traveller nl
9
2026-07-13 via Nuitee
A
Abdulaziz couple kw
10
2026-07-11 via Nuitee
R
Renata couple nl
10
2026-07-11 via Nuitee
K
Katerina solo_traveller th
10
Pros:

Very beautiful hotel with a great service, interiors and amazing restaurant

2026-07-10 via Nuitee
M
MAYSOUN family_with_children kw
9
2026-07-10 via Nuitee
I
Islam couple eg
10
Classic & Classy ..!
2026-07-10 via Nuitee
S
SILVIO family_with_children br
10
Perfeita
Pros:

Verdadeiro 5 estrelas. Tudo funcionando mto bem

2026-07-08 via Nuitee
S
SONIA couple es
10
2026-07-07 via Nuitee
G
Gregorio couple co
10
Pros:

The foot cream at turndown was the most thoughtful and perfect detail I’ve had in a hotel.

2026-07-07 via Nuitee
E
enas family_with_children kw
8
Pleasent stay
Pros:

The location was perfect its in the middle between gran via and Serrano 12 minutes walk for both
Staff were nice and helpful

Cons:

The hotel little bit old beed for renovation and has a smell i can’t explain it’s from the woods or carpets or cleaning stuff but it’s annoying
Also most of rooms has inner view so you can’t keep your curtains open but the staff upgrade my room to junior suite to solve this problem

2026-07-05 via Nuitee
E
Ebru family_with_children tr
6
bir daha kalmam
Pros:

karşılama iyi

Cons:

eski
yavaş
restoran

2026-07-05 via Nuitee
C
CATHY couple fr
10
2026-07-05 via Nuitee
P
PIETER DANIEL couple za
10
What an incredible stay!
Pros:

What a beautiful hotel in an upmarket suburb of Madrid, but a short walk to the main areas. We only stayed one night and sad that we did not have a longer stay. The hotel is beautiful and "olde world" but in the most tasteful way. Cava is offered on arrival and the reception staff and porter were all outstanding! Our room was beautiful, we were in a suite, lovely touches, exquisite antiques! I will definitely be back when next in Madrid! Thank you for a lovely stay.
The only feedback, is that we mentioned to the reception staff that we were thinking of taking a taxi to the airport, and debated whether an Uber was better, however nothing was confirmed. The next morning we ordered an Uber to the airport, only to find that a taxi had already been booked for us. We felt bad for the taxi driver as we had to take the Uber or get charged for the trip. I think the best solution to this would be for them to confirm the taxi and pick up time. Probably was a misunderstanding between us and them, and they were just being super efficient and helpful. Absolutely no complaints against them.

Cons:

NOTHING, ALL AMAZING!!

2026-07-02 via Nuitee
R
Roberto Franzoni solo_traveller lv
8
2026-06-30 via Nuitee