Quality Inn & Suites Boone - University Area

Hotels
•
Quality Inn
7.8 (792 reviews)
840 East King Street , Boone , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Cleanliness issues
Poor room quality
Overpriced for value

Categories

Cleanliness
7.05
Multiple mentions of cleanliness issues, including mold, dirty carpets, and unclean bedding.
Service
9.05
Staff described as friendly and helpful, with positive interactions noted.
Location
9.05
Many reviews highlighted convenient location and proximity to attractions.
Room Quality
7.05
Complaints about room maintenance, including TV issues and uncomfortable bed experiences.
Amenities
8.05
Varied mentions of amenities; some positive feedback on breakfast options but general dissatisfaction noted.
Value for Money
6.55
The hotel perceived as overpriced with poor overall value according to multiple reviews.
Food and Beverage
7.55
Breakfast options generally seen as limiting, with requests for more protein.
Overall Experience
8.05
General sentiment was mixed, with some very positive experiences but significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:19

Property Description

Convenient Location in Boone, NC
Situated just 5 minutes from Appalachian State University, Quality Inn & Suites University offers a prime location for visitors to Boone, North Carolina.

Comfortable Accommodations and Amenities
Guests can relax in rooms equipped with a 42-inch flat-screen TV, microwave, refrigerator, and coffee machine. The heated indoor pool and complimentary breakfast add to the comfortable stay experience.

Ideal for Business and Leisure
Business travelers can take advantage of the business center and meeting space, while all guests can enjoy complimentary WiFi and coffee. Nearby attractions like Tweetsie Railroad and Boone Golf Course make it perfect for leisure travelers.

Book your stay at Quality Inn & Suites University for a convenient and comfortable experience in Boone!

Important information:

Pets are allowed for an additional charge of USD 25 per night per petGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 18, 2025 until Sat, Jan 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 792 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.05
K
Kelly • couple • us
5
Cleaning staff and maintenance need to step their game up.
Pros:

The employees were very helpful and nice.

Cons:

The first room we were in the fireplace did not work and had wires sticking out of it. The second room we were in the hot tub did not work. The couch was from the 1900's. There was an old candy cane on the floor behind the nightstand. The ceiling near the TV was coming down. The mattress did not have a mattress protector on it. The pillows were horrible.

2026-02-13 • via Nuitee
J
Jose F • couple • us
8
2026-02-09 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-01-31 • via Nuitee
T
Theresa • family_with_children • us
8
2026-01-30 • via Nuitee
C
Caleb • family_with_children • us
5
Needs Improvement
Pros:

the jacuzzy tub inside the king size bedroom

Cons:

the indoor pool was not available in other words out of order.

2026-01-22 • via Nuitee
R
Robert • family_with_children • us
6
2026-01-20 • via Nuitee
S
Samuel • solo_traveller • il
10
2026-01-20 • via Nuitee
V
Van Wyk • solo_traveller • us
3
Very disappointing!
Pros:

Dead roaches in room. Room dark - more lighting needed. Walls and fixtures well worn. No outlets for charging iPad iPhone computers. Just regular outlets. Breakfast minimal, items. Staff was very friendly and helpful.

Cons:

Way overpriced for what you get even if it is a special holiday weekend in the fall ! See above.

2026-01-19 • via Nuitee
B
Bobby • couple • us
10
Great clean place to stay.
Pros:

Clean Room

2026-01-19 • via Nuitee
N
nancy • couple • us
10
2026-01-19 • via Nuitee
C
Cynthia • extended_group • us
9
Probably will look for an airbnb
Pros:

It was decent

Cons:

A/c was hard to get comfortable, either too stuffy or too cold.

2026-01-19 • via Nuitee
M
Megan • couple • us
10
2026-01-19 • via Nuitee
T
Tanya • family_with_children • us
8
Pros:

Clean

Cons:

No receipt

2026-01-19 • via Nuitee
C
Cindy • couple • us
6
Because this is our second similar experience at a Quality Inn, I think it is our last!
Pros:

Location and staff were both good.

Cons:

The deferred maintenance and general lack of updating. Something should definitely be done about the shower that gets the bathroom floor very wet. This is a safety issue, especially with elderly folks like my husband and myself. The out of order ice maker and intermittent working of the side door were quite annoying also.

2026-01-19 • via Nuitee
M
Marjorie • couple • us
9
2026-01-19 • via Nuitee
C
Christopher • family_with_children • us
8
2026-01-19 • via Nuitee
C
Clyde • family_with_children • us
8
2026-01-19 • via Nuitee
B
Brittany • solo_traveller • us
9
2026-01-17 • via Nuitee
M
Marty • family_with_children • us
7
Pros:

Location and the FIRST lady I talked with, checked in with....

Cons:

NIGHT MANAGER, construction in storage room beside our room (227)...she's extremely rude,microwave was a disaster, melted turntable support,nasty crusty ice in frig and phone doesn't work, probably cause it's so dirty

2026-01-12 • via Nuitee
A
Ashley • couple • us
8
2026-01-11 • via Nuitee