Waterloo Hub Hotel & Suites

Nice property close enough to sight seen main London attractions, walkable to Big Ben , 3 min walk to train station, perfect stay when visiting London , definitely coming back , thanks

Hotel is showing its age, needs an update.
If this were not in the centre of London I suspect it would struggle to maintain customers,

The staff was very friendly. The elevators and room amenities give the feel of being outdated. It says it’s nearby stuff but if you’re walking I don’t recommend. It’s right by the subway (tube) stop so that was convenient. They have free tea and water in the lobby which was nice.

Advertised a restaurant but had none

Although, the staff was very nice and helped us out a lot, the room itself was so stinky. A very weird smell was coming from the bathroom. Every time we’d come back to the room we’d get slapped in the face with that horrible smell.

The 2 staff on reception were friendly, from there the experience went down hill very quickly. Considering the hotel was quiet I was given a room at the very extreme and too far away from reception facilities. The room was at sauna heat, the carpet was threadbare but from what was crawling around over the unclean shower mat in the shower, it could have been some form of insect infestation. The bathroom had clearly not been cleaned, as I counted someone else’s pubic hairs whilst urinating. To cap it off the morning brought more disappointment as there was no hot water. Pretty crap all in all….. recommend you strike this garbage hotel off your list. It is literally a flee pit. Thanks for listening

They are right when they say this place is straightforward, it’s a simple place with clean rooms. Enough space for the two of us, we spent most of our time outside of the room so we didn’t need anything fancy. Only thing was there was no ice available to get and no fridge in the room. I bought some wine and drinks and had to drink lukewarm. We aren’t picky but some cold drinks would have been nice. Other than that it did the job. Minutes away from all the action with some nice little pubs around the corner. Would stay again for a quick trip. We also were able to check in early and leave our bags for a few hours after checking out which was super accommodating! Literally the only thing was the lack of ice or fridge. Does the job for a quick budget friendly stay.

Property was spotless, convenient for me. Downside, no tea/coffee in room or safe.

Front desk service was friendly and efficient. The building and the room were relatively clean but a little tired - in need of some modernisation too. There was only one single plug socket available, on the opposite wall to the bed which made device charging and usage tricky.
There is a TV in the room, but tea and coffee facilities are located down in reception, not in the room.
Great location (less than ten minutes steady walk to Waterloo Station and only a couple of minutes from Lambeth North tube), plenty of pubs and restaurants within a stone’s throw of the hotel and easy walking distance to the South Bank.
I was there for two nights on business and I would certainly use again in those circumstances, but if was away with my partner, I’d find somewhere a bit nicer.

Das Zimmer ohne jegliche Atmosphäre. Das Badezimmer sehr kalt und nicht beheizbar. Warmwasser erst nach 5-minütigem Laufenlassen. Für das Ganze, was einem geboten wird, total überteuert.

The Waterloo Hub is extremely well positioned for visitors to central London to explore the Thames embankment, city of London and most major landmarks in the area from Vauxhall to Tower Bridge without the need to use public transport or taxis. All is within easy walking range. The hotel staff were extremely friendly and helpful, providing complimentary coffee on arrival and even offering it at checkout! The rooms were well heated, clean and comfortable. The beds were very comfortable. The rooms could have been improved with the inclusion of tea/coffee making facilities but, apart from that, I have not criticism of the hotel. We thoroughly enjoyed our stay. Thank you to all staff involved.

Great location for St Thomas's. I booked for 4 nights as my wife was in St Thomas's. Great location, approx 500metre walk, very good restaurants/bars etc nearby, great value. Only a 10 minute walk to London Eye, Westminster Bridge, waterloo Station etc. Very grateful that the hotel managed to resolve a parking query. Will definitely stay again.

Clean room and friendly staff. Can’t ask for much more for the money.

Close to the train station and walkable distance to shopping and attractions. A great place to stay at a affordable price.

The hotel was comfortable and clean.
The noise did travel quite a lot between the rooms, but otherwise it was okay

I was unable to find the hotel because of the new name. I was never informed about this and the website still had the same name-Wyndham Days. It took me 1hour to finally enter the hotel and ask where the original hotel was. I was then told that it had changed! Other than the utter frustration when you’ve travelled 4 hours everything was very good.thankyou.

The hotel was clean, very convenient for my visit and the staff were friendly and professional.

I was given a filthy and disgusting room, which had a used condom wrapper and dirty towels on the end and basically they hadn’t cleaned the room, see photos. When I told the reception about it they casually apologised and gave me another room. That is simply not acceptable. I demand proper apology and a full refund!

Great location, 3 mins from tube station, 5 mins to tourist London. Room was clean and quiet.

Stayed here with two friends for a night out in London. Really easy to check in/out , staff were friendly, room was in great condition - bathroom especially was amazing. No one minded that we crept back in at 3 in the morning, would definitely stay here again.