Quality Inn & Suites Bedford West

Hotels
•
Quality Inn
6.6 (310 reviews)
911 Constitution Avenue , Bedford , US
+1 812-666-1027

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / close to stores
Friendly / helpful staff (several mentions)
Pool and fitness center
Decent price / good value; comfortable beds
Cons:
Roaches and generally dirty rooms/bathrooms (multiple reports)
No hot water / jacuzzi unusable for some guests
Old, run-down property with chipping walls and noisy halls
Breakfast limited or not hot
Front-desk issues (double charge, rude clerk)
Security concerns (doors not locking)

Categories

Cleanliness
2.8
Multiple reviews report roaches, mold, musty smell, dirty bathrooms and general filth; cleanliness is very poor.
Service
8
Service is mixed but largely positive: several guests called staff 'amazing' or 'nice' and helpful, though there are isolated reports of a rude clerk and billing errors.
Location
9.2
Frequently praised as a great, convenient location and close to stores; consistently a strong positive in reviews.
Room Quality
5
Rooms are inconsistent: some comfortable beds but multiple reports of old/run-down conditions, poor shower placement, noisy halls, and HVAC/hot-water problems.
Amenities
7.8
Pool and fitness center are noted positively; however jacuzzi/hot-tub use was sometimes unavailable due to no hot water and breakfast quality was inconsistent.
Value for Money
7.5
Several guests mentioned good value/price and included breakfast; value is reduced for those who paid extra for amenities they couldn't use or experienced billing issues.
Food and Beverage
4.5
Breakfast is described as limited and often not hot; food/beverage offerings are below average in several reviews.
Overall Experience
8
Mixed overall: convenient location, decent amenities and friendly staff made it acceptable for quick stops for some guests, but widespread cleanliness and hot-water issues negatively impacted many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location

The Comfort Inn hotel is ideally situated near popular attractions like the Land of Limestone Museum and Bluespring Caverns, making it a perfect choice for travelers looking to explore the beauty of the area.

Amenities Galore

Guests can take advantage of complimentary perks such as free high-speed Internet, a delicious hot breakfast, and a refreshing outdoor pool, ensuring a comfortable and enjoyable stay.

Business-Friendly Services

For those traveling for work, the hotel offers business facilities including meeting spaces and a public computer, catering to the needs of corporate guests.

Experience comfort and convenience at the Comfort Inn - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised that the pool is currently closed for renovations. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

6.6
Based on 310 reviews
Cleanliness: 2.8
Service: 8
Location: 9.2
Room Quality: 5
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 4.5
Overall Experience: 8
H
Holli • family_with_children • us
7
Pros:

Easy access, quiet, personnel was wonderful, had and outside door in the room for the pool or smoking with a chair and a bucket for the cigarette butts... ❤️

Cons:

The towels were clean but dingy, the shower had spots of something all over it. The door to the pool was great but it needs better light blocking blinds on it...

2026-11-04 • via Nuitee
L
Lori • extended_group • us
5
Ok but could have been better
Pros:

Location was great ,

Cons:

Heat did not work,breakfast was very little and not hot,had to walk too far to get to room,and had to pay extra for half hour before check in,

2026-10-28 • via Nuitee
T
Tammra • couple • us
1
Smoke alarm sensor went off all night, seek would not drain and see pics of the dirty stuff.
Pros:

Nothing

Cons:

Very dirty

2026-10-18 • via Nuitee
C
Carl • couple • us
10
2026-10-12 • via Nuitee
T
Trent • family_with_children • us
2
Uncomfortable
Pros:

Pool

Cons:

They had no hot water and wouldn't give us a lower rate for our inconvenience

2026-10-08 • via Nuitee
A
Anzie • family_with_children • us
6
For a quick stop it’s good enough
Pros:

Liked the location very much. Staff was also very friendly and helpful

Cons:

It’s old and it needs a facelift. Bathroom shower head was a very bad placement where it wouldn’t stay in place and uncomfortable to shower in. The walls were also chipping and looked dirty.

2026-10-07 • via Nuitee
A
Aleah • solo_traveller • us
10
Pros:

Quit and didn't smell like weed when you walked in no homeless people outside and staff was amazing!

2026-09-17 • via Nuitee
A
Ashton • couple • us
5
2026-09-14 • via Nuitee
N
Norris • solo_traveller • us
1
Pros:

That i was close to all the stores

Cons:

Rooms and bathroom was dirty didn't have hot water in one of the bathrooms mold on the ceiling the whole place smelled musty the side door don't shut all the way so it don't lock so anyone can just walk in as they please. Ants crawling on the walls phone didn't work

2026-08-30 • via Nuitee
E
Elke • couple • us
2
Would have loved hot water.
Pros:

Clean

Cons:

Hot water was out. I paid extra for a jacuzzi room and couldnt use it. They left a note saying o hot water. No discount, nothing.

2026-08-10 • via Nuitee
J
Jalen • couple • us
2
2026-08-10 • via Nuitee
E
Ernest • couple • us
1
Pros:

It was decently priced and included a hot breakfast but it had roaches so we checked out right away. The staff was nice when we informed them and they are supposed to refund our money back.

Cons:

Our room had roaches so we had to leave and go to another hotel.

2026-08-06 • via Nuitee
J
June • solo_traveller • us
10
Pros:

Clean

Cons:

Sound from halls is loud

2026-08-05 • via Nuitee
S
Sheperd • solo_traveller • us
8
2026-08-02 • via Nuitee
P
Perry • solo_traveller • us
10
2026-07-09 • via Nuitee
S
Susan • solo_traveller • us
5
Was okay for an overnight stay
Pros:

Good location

Cons:

Room was hot & took awhile to cool down & found a dead roach on the floor in the bathroom

2026-07-09 • via Nuitee
M
Matthew • family_with_children • us
3
Pros:

Room was comfy. Fitness center and pool were nice.

Cons:

Guy that checked me in double charged me, didnt know what he was doing and was rude. Found roaches in both rooms I rented.

2026-07-08 • via Nuitee
C
Candace • couple • us
3
Cons:

Cockroach in the bathroom, and the bathroom was disgusting. Asked for an ice bucket and never got it.

2026-07-01 • via Nuitee
B
Barney • couple • us
5
2026-06-20 • via Nuitee
J
Jon • solo_traveller • us
1
2026-06-12 • via Nuitee