Quality Inn & Suites Bedford West

Hotels
Quality Inn
7 (435 reviews)
911 Constitution Avenue , Bedford , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Dirty bathroom
Poor breakfast options
Unclean shower area

Categories

Cleanliness
5.25
Several mentions of unclean bathrooms and issues with shared products.
Service
8.25
Staff was generally friendly despite some issues.
Location
8.75
Convenient location with easy access to restaurants.
Room Quality
6.25
Issues with room temperature and mattress quality reported.
Amenities
7.25
Basic amenities were satisfactory but some items were lacking.
Value for Money
7.75
Some were satisfied with the price for what was provided.
Food and Beverage
5.25
Breakfast quality and selection were disappointing.
Overall Experience
7.25
Mixed feelings due to both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:01

Property Description

Convenient Location

The Comfort Inn hotel is ideally situated near popular attractions like the Land of Limestone Museum and Bluespring Caverns, making it a perfect choice for travelers looking to explore the beauty of the area.

Amenities Galore

Guests can take advantage of complimentary perks such as free high-speed Internet, a delicious hot breakfast, and a refreshing outdoor pool, ensuring a comfortable and enjoyable stay.

Business-Friendly Services

For those traveling for work, the hotel offers business facilities including meeting spaces and a public computer, catering to the needs of corporate guests.

Experience comfort and convenience at the Comfort Inn - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised that the pool is currently closed for renovations. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 435 reviews
Cleanliness: 5.25
Service: 8.25
Location: 8.75
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 5.25
Overall Experience: 7.25
T
Trina solo_traveller us
3
Pros:

Room was remodeled,but the outside of facility was in poor shape.

Cons:

Outside dirty run down room was not clean.

2026-05-02 via Nuitee
S
STACY solo_traveller us
1
Pros:

Location

Cons:

Missing shower curtain.Deteriorating shower walls.Dingy towels and wash clothes.

2026-04-29 via Nuitee
C
Cifuentes couple us
10
2026-04-26 via Nuitee
A
Amanda solo_traveller us
3
Skip this hotel
Pros:

The only thing that was descent was the breakfast. They provide eggs, sausage, cereals, bagels, juice, and waffles.

Cons:

It's a long list. The room it's self wasn't worth the $100 a night. The room just has a dirty feel to it. The beds where kind of soft to sleep bt was afraid to use the blankets, the one lounge chair was covered in stains, the computer chair had food or rust all over the wheels and was definitely very old. The bathroom wasn't bad, but the towels needed improvement they only put one wash cloth, and it was so stained up. The air conditioning is one of the old wall units, and it's so loud. The TV is the size of a child's television.

2026-04-13 via Nuitee
M
Michelle solo_traveller us
8
Pros:

It was clean and quiet

Cons:

The microwave in my room didn't work very well

2026-03-28 via Nuitee
K
Karen family_with_children us
8
Pros:

The private door to patio was convenient. The room was nice and clean. The staff was great, very friendly and attentive. The price was very affordable, even for poor travelers.

Cons:

I wish that this hotel could be pet friendly.

2026-03-25 via Nuitee
K
Kulcsar family_with_children us
3
Pros:

Location...that's it!

Cons:

Paid for a studio suite online...when we got there the room smelled like a dead mouse, closet door broken, living room TV was gone with just wires hanging, and no coffee pot...my husband had to go to front desk twice to finally get them to move us..think one Indian dude running the whole place!

2026-03-22 via Nuitee
J
Jordan family_with_children us
10
2026-02-12 via Nuitee
T
tanya And Robert couple us
10
2026-01-28 via Nuitee
E
Eugene family_with_children us
5
2026-01-25 via Nuitee
R
RAY solo_traveller us
10
2026-01-20 via Nuitee
S
Sean solo_traveller us
4
Cheap price, cheap offerings, limited parking available, it was better than sleeping in my car.
Pros:

Bed was fairly comfortable, was a serviceable desk and chair in the room, door to the outside "patio" was unexpected but nice. Toilet flushed and water ran in the sink. Towels and bed linen appeared to be clean.

Cons:

Breakfast was very limited and the entire counter area was dirty and obviously unkept. Selection was poor. Yogurt in fridge was cool but not cold. All of the tables were dirty and sticky and I only saw 2 other guests in the dining area. Trash and cleaning supplies (broom mop vacuum etc) were left out near check in desk, just looked bad. Room itself was ok, remote to the tv worked about half the time and only 2 lights worked. Staff seemed annoyed I was speaking to them during check in and check out. It was a cheap hotel and definitely lived up to that expectation, not in a good way.

2026-01-20 via Nuitee
W
Wind solo_traveller us
3
Cons:

old facilities. Needed rehab. some small bugs in the room, not bedbugs.

2026-01-19 via Nuitee
A
angela couple us
1
2026-01-19 via Nuitee
R
Rick couple us
8
Pros:

Centrally located for the things to do in the area.

Cons:

Workers and longer term people seem to be making themselves a "little too much at home"

2026-01-19 via Nuitee
S
Sara couple us
8
2026-01-19 via Nuitee
L
Lolita couple us
1
I had to keep spraying the room with Fabreeze.
Pros:

I did not eat the breakfast. It was too hot in the dining room.

Cons:

The room smelled like mold and the moisture in the room was high. There were water stains on the ceiling, the bathroom vent was full of orange dust and the covers for the bed had mold and stains on them. This was the second room we were given because the first room smelled worse.

2026-01-19 via Nuitee
A
Alma couple us
9
Fine for what we needed, had to ask twice for a ironing board after calling before we arrived to make sure there was one
Pros:

Clean good location

Cons:

Beds to hard

2026-01-19 via Nuitee
L
Laquita solo_traveller us
1
Horrible smell like cat piss
Pros:

The whole entire hotel smelled like cat piss my sheets was dirty the carpeting was wet I requested a refund and I have not heard anything back I would never stay at this location again

Cons:

Everything

2026-01-19 via Nuitee
J
Jill couple us
4
Pros:

Breakfast was good

Cons:

The pool was very disappointing!!! The condition of the water was very cloudy and there were no handrails around the pool. The metal edging had open areas of sharp metal. The total condition of the pool was completely UNSAFE!!!!!

2026-01-19 via Nuitee