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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations:
Indulge in the comfort of rooms at the Cliff House at Pikes Peak with flat-screen cable TVs, heated toilet seats, and complimentary Wi-Fi. The small fridge and coffee-making facilities are perfect for your convenience.
Dining Options:
Savor delectable meals at the Cliff House Dining Room and enjoy room service. Don't miss the chance to unwind at the Red Mountain Bar and Grill on Friday and Saturday evenings.
Convenience and Leisure:
Stay active at the on-site fitness center or take advantage of the laundry services. With the Pikes Peak Railway nearby and Garden of the Gods just a short drive away, adventure is always within reach.
Book now for an unforgettable stay at the Cliff House at Pikes Peak.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
The Cliff House at Pikes Peak is currently undergoing renovations and property improvements, Guests should continue to experience a clean, welcoming, and well-maintained environment throughout all public and exterior areas of the hotel despite ongoing construction activity.
Renovation work will be done everyday, during business hours. The following facilities will be closed:
Exterior
Estimated date of completion is 12 months, Mid 2027.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The property is absolutely gorgeous and in a perfect spot for exploring Manitou Springs.
The only issue was that the hotel is undergoing renovations that left many central parts closed and the elevator nearest the entrance not working for most of our stay. The elevator to the back of the hotel was working, but it was quite a long way away with a luggage cart. We were fine taking the stairs to the 4th floor most of the time, but some people would find that difficult. I’m sure once the facelift is done it will be extraordinary.
Location was great.
Huge renovation happening with no notice would wake us up at 8am. We were given a room with windows right underneath heavy equipment, which was active on Saturday. zero notice from the hotel, which is completely unacceptable.
We also booked a room for 3 and it took 5 requests to get an extra bed to the room.
Lastly, room key didn’t work and needed to be re-coded for every single access to the room. Huge pain.
Extremely disappointed with the hotel. Will not come back and do not recommend to anyone
Everything was great
Nothing
Location
It needs to be updated and restored
Location
The bath towels & all towels were rough like sandpaper . I asked to get better softer towels but they said that’s the kind of towels for the entire hotel.
Also having to valet our car instead of us parking our car ourselves in the garage was very inconvenient.
I booked a room at around 10 pm and showed up within the 20 minutes later. I was given a room that faced a brick wall. In addition the room had a terrible mildew smell that I couldn't take breathing for more than a few minutes. After requesting to change to a different room I was categorically denied a replacement even though the hotel was empty. I hauled my luggage up and down steep stairs and pushed a luggage cart through long hallways. Once my luggage was back in the car then the receptionist informed me that he'll upgrade my room. I requested to see the second room and one of the other hotel staff took me there. To no surprise the second room was just as stinky as the first one. The smell was gagging. I declined the substation and was told that I'll get a full refund and the general manager was supposed to approve it in the morning. It's been over 2 weeks and I'm still trying to get my refund. The manager declined my initial request stating that since I was given a substitution I don't deserve a refund which is absolutely not what the receptionist assured me the night I was there. It feels like these people are unprofessional and scam tourists any time they can.
Na
Na
The staff was nice. The staff in the restaurant for dinner and breakfast were nice as well. The bed was comfortable. The food was good in the restaurant.
The a/c roared and clunked with a noisy sound. Musty smell from the hotel being old, 150 years. Chlorine fumes were strong coming from running the faucet water and the shower. I did not feel comfortable showering as I was worried about the chlorine on my skin. The water pressure my husband noted was too poor regardless to even get the soap off or wash my hair. We drove home a day early and was disappointed. Still in the process settling with hotel as they told Booking they offered me a suite and compensation for my meals which they lied about. They said they would not talk to me about any of this since I booked with Booking. Also it would have been nice to know they also charge for parking. I wouldn't trust getting under the water with my skin or drinking it and this should be noted in their description.
This is the second time we stayed at the Cliff house and it was amazing as usual
The location of the breakfast was beautiful. The service was good, but the food was meh. My wife especially liked the heated toilet seat in our bathroom. The bed was very comfortable, the TV selection was good, and easy to use. Every employee made us feel at home. The entire hotel was very quiet. We ate dinner in the grill and bar; the food was a bit slow getting out, but tasty
During our dinner at the bar and grill, the trivia quiz speakers on the deck were very loud and disrupted our meal. Our room had a beautiful view out the third-floor windows, but they were very dirt-splotched from the winter. When we arrived, we were told we'd have to use the valet service to park the car. I didn't mind, gave the valet a $10 tip, and he also helped us get our bags up the few stairs in the entrance. When checking out, there was an unexpected $20 parking fee.
Everything was amazing from location to amenities to experience to the actual room! They even upgraded our room to a suite for free 💝 we were celebrating our 8 year anniversary 💖
Nothing it was amazing
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