Hotel Francis

Parking was ok
Staff was Slow!
Feet Suck to the carpet
Bed was awful?

We stayed in Oct2025. The Hotel Francis is a old motel with relatively new owners. You can tell they are slowly sprucing up the rooms, common areas, exterior, and parking area. It has a ways to go, but the management was very responsive. The rooms have new TVs, beds, AC units, etc, but our room did not have renovations of the bathroom, vanity, entrance, etc. You know you are in a old motel. The pool looked well kept and a families were swimming with their kids. They've made sure everything works, and I felt completely safe there. The breakfast is a modest self-serve: coffee, OJ, toast, cereal, etc. Based on my conversation with the friendly staff, the owners have great plans. In the meantime I'd stay again if I wanted to rest my head.

Nice

Marilyn at front desk is exceptionally sweet, very attentive and overall the BEST!
I didn't like breakfast, im used to a full breakfast at this Hotel, but. Ok it has new management, i understand.

Excellent pond. Clean room, comfy bed, good water pressure. Bare bones but an excellent deal for the price

I have been staying here for ten years now. This is a convenient place to if you are working at the plant. I've seen this place go from good to okay, okay to bad, bad to horrible and making it's way back up again. I look forward to seeing how they improve this place. Not offering dinner was a bummer this last stay but understood why.

The hotel itself is no-frills and very basic, obviously an older building that hasn’t been well maintained. However the staff is always friendly and helpful and the grounds outside are well manicured and absolutely beautiful. The hotel is right beside a beautiful pond and I enjoyed hearing the geese and other night critters as I fell asleep.

The hotel is an older building with no frills and very basic. However the staff is always pleasant, the atmosphere was quiet and the pond, lawn, trees and grounds around the hotel are well manicured and absolutely beautiful! I loved listening to the geese on the pond and other night sounds as I fell asleep!

It was vey nice and the staff was super friendly. recommended great restaurant choices!

Keisha at the front deskwas very helpful and responded to all my requests and needs!

Nice people
No restaurant pool not clean and breakfast substandard

The room's carpet was not vacuumed. There were little white flakes all over the place. The maid did not clean the room on the second day.

The property was in a pretty location and rooms were very clean.
I had 2 rooms with 4 teens and 2 adults, although the price was great, i feel like i was mislead. And false advertisement. Pool hasn't been cleaned, it was green and couldn't be used. The internet was so bad it was no tv working. So i had 4 teens with no pool and no tv. Even though it was advertised as having both. I tried getting my money back before walking in the room but it was a last minute booking, no money back.

Management is very difficult to work with. It was stated to my son they would issue a refund for a stay they cancelled. Once Expedia contacted them they stated they unfortunately could not refund the money. No damages were reported, but they would not refund me. I paid for 5 night nights and he only stayed 1 night.

Some inconvenience caused by construction. Breakfast is at a minimum, hope to be better next year.

The new management is top notch. There's definitely a womans touch present. Surely there was work to be done esthetically, but it was evidently underway. We specifically appreciated the interest that management and caregivers gave to myself and fellow traveler. The lake was eye candy, and considered lagniappe.

The clerk was very nice and helpful. Very pretty setting.

Horrid

The hotel can most kindly be described as worn out and in need of bulldozing.

They put me in a room next to trash bags and dirty laundry even though the hotel was at best 30% occupied.
Even worse, the room was so dirty I left and went home rathe than stay in such a filthy room.

Stay away from this terrible hotel.

Pool was IN NEED OF ATTENTION, NO CIRCULATION, ALGAE
Room was in need of upgrade, paint, door and casing copromised

The hotel rooms were absolutely disgusting. The sheets were dirty, there was dust on everything. Just not cleaned well at all. The room also smelled like someone had been smoking weed.