Holiday Inn Kansas City - Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (615 reviews)
770 Admiral Boulevard , Kansas City , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise from adjacent rooms
Dirty room upon check-in
Unclear fees for amenities

Categories

Cleanliness
8.91
Room was not cleaned properly; some rooms noted as dirty.
Service
9.99
Staff was friendly and went above and beyond in some instances.
Location
9.92
Good location, convenient for events and concerts.
Room Quality
9.37
Rooms were generally comfortable but with some noise issues.
Amenities
8.9
Limited amenities reported; disappointment with some services.
Value for Money
8.86
Some guests felt it was overpriced for the quality provided.
Food and Beverage
9.41
Breakfast rated highly, but some dining experiences were disappointing.
Overall Experience
9.88
Overall positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:03

Property Description

Modern Accommodations
Holiday Inn - Kansas City - Downtown offers air-conditioned rooms equipped with all modern amenities such as a coffee machine, fridge, and microwave.

Convenient Facilities
Guests can take advantage of the fitness center, on-site restaurant, and bar. Additionally, the hotel features a business area for those traveling for work.

Great Location
Situated just 1.6 km from Sprint Center, this non-smoking property is also close to Kansas City Convention Center and other popular attractions like Union Station and the National World War I Museum.

To experience comfort and convenience in the heart of Kansas City, book your stay at Holiday Inn - Kansas City - Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 615 reviews
Cleanliness: 8.91
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.88
G
Gary • couple • us
10
2026-02-23 • via Nuitee
S
Sidney • couple • us
7
2026-02-10 • via Nuitee
B
Brandi • family_with_children • us
8
All personnel were friendly and took good care of us. Fresh lemonade in the lobby was a treat. Clean and beautiful fac
Pros:

Very clean, Toast to Toast restaurant was exceptional along with Javad and Pheobe. Javad went above and beyond at dinner and made exceptional beverages. Service was AMAZING! Pheobe served at breakfast and was very nice and on top of things that were needed for the buffet.

Cons:

Beds weren’t very comfortable but the bedding was nice. We were bummed there wasn’t an indoor pool/hot tub.

2026-01-20 • via Nuitee
C
Christy • couple • us
9
Pros:

Lobby and bar/dining area were clean and nice. Room was clean.

Cons:

Some of the staff was not overly friendly. Not rude but not friendly.

A/C was very musty smelling.

2026-01-20 • via Nuitee
D
Daniel • solo_traveller • gb
8
Pros:

Good

Cons:

Got charged twice for a breakfast. Realised when I got home. Emailed the hotel but haven’t heard anything

2026-01-20 • via Nuitee
E
Edgar • couple • us
10
2026-01-19 • via Nuitee
R
Renee • extended_group • us
8
Pros:

Excellent staff! The bartender gave us several restaurants recommendations and all were spot on.

2026-01-19 • via Nuitee
J
Joel • couple • us
10
2026-01-19 • via Nuitee
B
Brian • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-01-19 • via Nuitee
K
Karen • extended_group • us
10
Great
Pros:

N/a

Cons:

Breakfast could be free, since ur paying for lodging and parking

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Great location for what we needed.

Cons:

Nothing

2026-01-18 • via Nuitee
L
Lenee • couple • us
6
Pros:

The room, bed and linens were all very nice and good quality.

Cons:

It was a bit tricky getting to the property. And after arriving and getting checked in, I thought it was ridiculous that as a REGISTERED hotel guest we had to pay for parking !

2026-01-16 • via Nuitee
F
Federico • extended_group • us
9
2026-01-15 • via Nuitee
J
Juan Miguel • family_with_children • us
10
La pasé súper y voy a volver.. gracias
Pros:

Lo bueno la limpieza la higiene buen trato .. buena atención y muy cómodo sus habitaciones

Cons:

Bueno los 100 dólares que te cobran de fondo y lo que demora en reponerse a tu Targeta .. todo lo demás especial

2026-01-15 • via Nuitee
N
Nicola • couple • gb
9
Great stay, little things could have been better but overall enjoyed
Pros:

Welcoming and good location

Cons:

View from window not good!
Blind didn’t work!

2026-01-15 • via Nuitee
M
Mia Alise • couple • us
10
2026-01-08 • via Nuitee
F
Fungisayi • extended_group • us
10
2026-01-08 • via Nuitee
D
Dominic • family_with_children • us
8
Pros:

Stay was friendly

2026-01-05 • via Nuitee
K
K2153CMtomb • Family • Newland, North Carolina
10
Relaxing and celebrating
Pros:

A night in KC for our anniversary! Nice room. Good location. Excellent breakfast. Our third time staying for special events and concerts.

2026-01-02 • via Tripadvisor