Holiday Inn Express - Santa Rosa North by IHG

Hotels
•
Holiday Inn Express
8.3 (796 reviews)
2632 Cleveland Avenue , Santa Rosa , US
+1 707-542-5544

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Consistently praised breakfast
Friendly, helpful staff (multiple reviews)
Very clean rooms/facility
Comfortable/great beds
Fresh-roasted / single-cup coffee machine
Convenient location (near mall, walkable to In-N-Out)
Pool available
24/7 hot water for tea
Good price/value
Cons:
Pool frequently unheated
Noise from highway, traffic, garbage trucks and upstairs guests
Isolated poor service incident at front desk (staff attitude)
Slow electric vehicle charging station
AC issues / room temperature control problems
Occasional shortages at breakfast (eggs, pancakes) and limited healthier options
Some small rooms and low water pressure in bathroom
Occasional housekeeping lapses (tissue/paper on floor)

Categories

Cleanliness
9.1
Consistently praised as very clean and 'super clean' across multiple reviews; a few isolated notes (tissue on floor) but overall excellent housekeeping.
Service
7.6
Staff frequently described as friendly and helpful, with multiple compliments; however a strongly negative incident (cold, unhelpful behavior from one front-desk employee) lowers the overall service score.
Location
8.2
Convenient location (walking distance to mall and In-N-Out) and generally good location comments, tempered by proximity to the highway and occasional road/garbage noise.
Room Quality
7.9
Beds repeatedly described as great and rooms practical/clean, but some rooms reported small size, noisy neighbors/traffic, inconsistent AC, and occasional low water pressure.
Amenities
7.7
Good amenities noted (pool, capsule/fresh-roasted coffee machine, 24/7 hot water for tea); negatives include an unheated pool several times mentioned and a slow EV charging station.
Value for Money
8.6
Several reviewers call the price good and recommend the hotel for Santa Rosa stays; value is seen as strong given cleanliness, breakfast and amenities.
Food and Beverage
9
Breakfast is repeatedly praised (quality, reliable offering, fresh-roasted single-cup coffee); minor negatives include limited healthy options, occasional shortages (eggs, pancakes) and sugary baked items.
Overall Experience
8.3
Overall positive guest experience aligning with the target overall rating: very good cleanliness, breakfast and staff counterbalanced by some noise, pool temperature issues and isolated service complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location:
Located off Highway 101, Holiday Inn Express - Santa Rosa North is the perfect stop for travelers looking for easy access to major attractions.

Comfortable Accommodations:
Each room at our hotel is equipped with modern amenities such as free WiFi, a TV with cable channels, and a coffee machine to ensure a cozy stay for our guests.

Explore Nearby Attractions:
With local wineries like Siduri Wines & Novy Family Winery and Paradise Ridge Winery just a short drive away, and Sonoma County Fair Grounds and Golf Course within 10 minutes, there's plenty to see and do near Holiday Inn Express - Santa Rosa North.

Book your stay now at Holiday Inn Express - Santa Rosa North for a relaxing and enjoyable experience.

Important information:

Guests in some rooms may experience some noise or light disturbances due to being close to the highway.
The pool is closed until 2023 for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 796 reviews
Cleanliness: 9.1
Service: 7.6
Location: 8.2
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.3
W
Warren • couple • us
6
2026-10-27 • via Nuitee
W
wesley • couple • us
9
it is my goto place when im in Santa Rosa
Pros:

The Breakfast is great as always &
the staff is great as always

Cons:

nothing

2026-10-26 • via Nuitee
S
Sharon • couple • us
9
Pros:

This is the first hotel we’ve seen that had a fresh roasted coffee machine that brewed each cup on demand, decaf and regular options.

Cons:

Breakfast items are hotel standard. It would be great to have Plain yogurt instead of the added sugar and fruit varieties; Whole grain bread or muffins instead of the same sugar laden rolls and white flour items; Jam/jelly that doesn’t contain high fructose corn syrup.

2026-10-25 • via Nuitee
M
MASASHI • family_with_children • jp
10
Pros:

朝食がとても美味しかった。アメリカの朝食で一番の味だった。

2026-10-21 • via Nuitee
K
Kristina • couple • us
10
Pros:

The staff

Cons:

Slow electric charging station for electric vehicles

2026-10-14 • via Nuitee
R
Renato • solo_traveller • br
10
Great place to stay in that area
2026-10-13 • via Nuitee
R
Renato • solo_traveller • br
10
2026-10-13 • via Nuitee
E
Edgar • solo_traveller • us
4
2026-09-19 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Good breakfast and hot water for tea available 24/7

Cons:

Nothing

2026-09-18 • via Nuitee
A
Amber Lee • couple • us
8
Great beds, super clean, unheated pool
Pros:

We loved the beds, the breakfast, the cleanliness, the staff. We were particularly happy that it had a pool.

Cons:

The pool was t heated so we couldn’t use it. The AC was either blowing like crazy (even on low fan) or the room was too hot. Rather noisy with guests upstairs, garbage trucks crashing outside and traffic noises.

2026-09-16 • via Nuitee
S
Sergio • couple • us
10
2026-09-14 • via Nuitee
L
Lisa • couple • us
8
2026-09-13 • via Nuitee
H
Heather • couple • us
7
Good location and comfortable soft bed
Pros:

Comfortable bed nd they actually remembered my extra pillows! Yay!

Cons:

It was a little noisy at 3am and breakfast was only okay.

2026-09-13 • via Nuitee
J
Jack • family_with_children • us
10
2026-09-08 • via Nuitee
C
christina • family_with_children • us
10
2026-09-07 • via Nuitee
R
Richard • solo_traveller • us
9
My go to when in the area.
Pros:

Good location and generally clean.

Cons:

Tissue paper on bathroom floor and floor near the bed

2026-09-04 • via Nuitee
D
Don • solo_traveller • us
9
Pros:

Bed was comfortable and the breakfast was great.

Cons:

A little noise from the highway.

2026-09-01 • via Nuitee
S
Susan • couple • ca
7
Simple and comfortable.
Pros:

Pool. Could walk to In-N-Out & the mall. Reliable breakfast. Coffee anytime.

Cons:

Only 1 elevator. Next to the highway.

2026-08-31 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Staff were friendly and helpful. Good breakfast with hot water for tea available 24/7.

Cons:

Nothing

2026-08-27 • via Nuitee
C
Canaan • couple • us
9
2026-08-25 • via Nuitee