Holiday Inn Express - Santa Rosa North by IHG

Hotels
Holiday Inn Express
8.6 (859 reviews)
2632 Cleveland Avenue , Santa Rosa , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good breakfast
Safe location
Cons:
Small rooms
No laundry facilities
Noise from other rooms

Categories

Cleanliness
8.73
Guests frequently mention cleanliness positively in multiple reviews.
Service
8.9
Customer service was highlighted as great by multiple guests.
Location
8.84
Positive mentions of safe location and proximity to shopping centers.
Room Quality
7.99
Some guests complained about room size and noise, impacting the score.
Amenities
8.42
Amenities like breakfast received positive feedback, though some features were lacking.
Value for Money
8.48
Overall perceived value was good with references to competitive pricing.
Food and Beverage
8.83
Breakfast received high praise from various guests.
Overall Experience
8.6
Overall satisfaction is indicated by positive summaries from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:00

Property Description

Convenient Location:
Located off Highway 101, Holiday Inn Express - Santa Rosa North is the perfect stop for travelers looking for easy access to major attractions.

Comfortable Accommodations:
Each room at our hotel is equipped with modern amenities such as free WiFi, a TV with cable channels, and a coffee machine to ensure a cozy stay for our guests.

Explore Nearby Attractions:
With local wineries like Siduri Wines & Novy Family Winery and Paradise Ridge Winery just a short drive away, and Sonoma County Fair Grounds and Golf Course within 10 minutes, there's plenty to see and do near Holiday Inn Express - Santa Rosa North.

Book your stay now at Holiday Inn Express - Santa Rosa North for a relaxing and enjoyable experience.

Important information:

Guests in some rooms may experience some noise or light disturbances due to being close to the highway.
The pool is closed until 2023 for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 859 reviews
Cleanliness: 8.73
Service: 8.9
Location: 8.84
Room Quality: 7.99
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.83
Overall Experience: 8.6
C
Catherine couple us
8
Good place for an overnight, but the room may be smaller than expected.
Pros:

Very clean and quiet, beds are comfortable. Staff very helpful and great breakfast. Loved that Holiday Inn Express offers a grab and go at their breakfast buffet.

Cons:

I was surprised the room was small or maybe the wall unit in the room was way to large for the space.... not sure, but it was cramped. I have stayed at other Holiday Inn Express hotels and this room was way smaller than any of those.

2026-03-06 via Nuitee
T
Thomas couple fr
7
Chaîne hôtelière standard
Pros:

Chaîne classique sans charme mais on a ce qu’on attend !

Cons:

Bruit de Clim + autoroute … insonorisation pas dingue !

2026-03-05 via Nuitee
M
Michelle extended_group us
8
Overall, the stay was great. The room was clean. It was quiet. The front desk clerk was very friendly and kind.
Pros:

The location for the expressway was excellent

Cons:

When we took a shower, there was no soap in the containers. They should be checking that regularly.

2026-03-04 via Nuitee
S
Scott family_with_children us
7
a comfortable, inexpensive place to stay.
Pros:

Bed was comfortable and the room was clean.

Cons:

Breakfast was substandard - worse than the usual Holiday Inn Express breakfast.

2026-03-02 via Nuitee
A
Alisha family_with_children us
9
Quick, Comfortable Stay with Amazing Breakfast.
Pros:

Breakfast buffet, cool auto pancake maker, comfy beds, Dove soaps, Nice TV, Quiet hotel, Heater/AC was quiet and worked great.

Cons:

No indoor or outdoor hot tub.

2026-03-01 via Nuitee
J
Jennifer couple us
8
I had to stay here one night for a gymnastics meet in the area. The breakfast was great staff was wonderful. Location wa
Pros:

Very nice clean neat near everything

Cons:

N/a

2026-03-01 via Nuitee
M
Marian extended_group us
10
would stay again
Pros:

Room was clean and comfortable although the mattress was quite firm. Breakfast was great. Staff was friendly and efficient

Cons:

softer mattress

2026-02-24 via Nuitee
W
Wharff family_with_children us
10
Pros:

The woman that checked us in was wonderful. Very caring

Cons:

Nothing

2026-01-29 via Nuitee
J
Jennifer couple us
8
2026-01-28 via Nuitee
E
Elizabeth family_with_children us
10
It was clean n nice staff n housekeepers n ppl staying at the hotel
Pros:

The breakfast , coffee n juice was great. Staff was nice n helpful

Cons:

There’s nothing to fill out for this

2026-01-27 via Nuitee
D
Dorothee extended_group de
10
2026-01-26 via Nuitee
E
Elizabeth family_with_children us
10
2026-01-23 via Nuitee
J
jessica family_with_children us
10
2026-01-23 via Nuitee
K
kandy family_with_children us
8
2026-01-20 via Nuitee
L
Leah extended_group us
10
No issues - everything was great
Pros:

easy check in
friendly workers
delicious free breakfast - great cinnamon rolls
clean rooms

Cons:

more fruit and vegetables at breakfast

2026-01-19 via Nuitee
L
Luisa extended_group us
10
Great
Pros:

Room and breakfast was awesome

Cons:

Parking

2026-01-19 via Nuitee
M
Martcia couple us
10
2026-01-19 via Nuitee
K
Kenneth family_with_children us
10
2026-01-19 via Nuitee
G
George couple us
9
2026-01-19 via Nuitee
V
Virginia couple us
10
2026-01-17 via Nuitee