Holiday Inn Express - Santa Rosa North by IHG

Hotels
•
Holiday Inn Express
8.6 (852 reviews)
2632 Cleveland Avenue , Santa Rosa , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Good breakfast
Safe location
Cons:
Small rooms
No laundry facilities
Noise from other rooms

Categories

Cleanliness
8.73
Guests frequently mention cleanliness positively in multiple reviews.
Service
8.9
Customer service was highlighted as great by multiple guests.
Location
8.84
Positive mentions of safe location and proximity to shopping centers.
Room Quality
7.99
Some guests complained about room size and noise, impacting the score.
Amenities
8.42
Amenities like breakfast received positive feedback, though some features were lacking.
Value for Money
8.48
Overall perceived value was good with references to competitive pricing.
Food and Beverage
8.83
Breakfast received high praise from various guests.
Overall Experience
8.6
Overall satisfaction is indicated by positive summaries from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:00

Property Description

Convenient Location:
Located off Highway 101, Holiday Inn Express - Santa Rosa North is the perfect stop for travelers looking for easy access to major attractions.

Comfortable Accommodations:
Each room at our hotel is equipped with modern amenities such as free WiFi, a TV with cable channels, and a coffee machine to ensure a cozy stay for our guests.

Explore Nearby Attractions:
With local wineries like Siduri Wines & Novy Family Winery and Paradise Ridge Winery just a short drive away, and Sonoma County Fair Grounds and Golf Course within 10 minutes, there's plenty to see and do near Holiday Inn Express - Santa Rosa North.

Book your stay now at Holiday Inn Express - Santa Rosa North for a relaxing and enjoyable experience.

Important information:

Guests in some rooms may experience some noise or light disturbances due to being close to the highway.
The pool is closed until 2023 for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 852 reviews
Cleanliness: 8.73
Service: 8.9
Location: 8.84
Room Quality: 7.99
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.83
Overall Experience: 8.6
W
Wharff • family_with_children • us
10
Pros:

The woman that checked us in was wonderful. Very caring

Cons:

Nothing

2026-01-29 • via Nuitee
J
Jennifer • couple • us
8
2026-01-28 • via Nuitee
E
Elizabeth • family_with_children • us
10
It was clean n nice staff n housekeepers n ppl staying at the hotel
Pros:

The breakfast , coffee n juice was great. Staff was nice n helpful

Cons:

There’s nothing to fill out for this

2026-01-27 • via Nuitee
D
Dorothee • extended_group • de
10
2026-01-26 • via Nuitee
J
jessica • family_with_children • us
10
2026-01-23 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-01-23 • via Nuitee
K
kandy • family_with_children • us
8
2026-01-20 • via Nuitee
L
Leah • extended_group • us
10
No issues - everything was great
Pros:

easy check in
friendly workers
delicious free breakfast - great cinnamon rolls
clean rooms

Cons:

more fruit and vegetables at breakfast

2026-01-19 • via Nuitee
L
Luisa • extended_group • us
10
Great
Pros:

Room and breakfast was awesome

Cons:

Parking

2026-01-19 • via Nuitee
M
Martcia • couple • us
10
2026-01-19 • via Nuitee
G
George • couple • us
9
2026-01-19 • via Nuitee
K
Kenneth • family_with_children • us
10
2026-01-19 • via Nuitee
V
Virginia • couple • us
10
2026-01-17 • via Nuitee
S
Sergio • family_with_children • us
9
2026-01-16 • via Nuitee
V
Veronica • family_with_children • us
10
Friendly staff, great location, very clean, and spacious room.
Pros:

It was very clean near the mall and other stores

Cons:

Parking was somewhat difficult limited space

2026-01-15 • via Nuitee
M
Meredith • couple • us
5
Pros:

The front desk people were very nice and the breakfast was very extensive

Cons:

The rooms ere so small that there was no place to put the suitcases

2026-01-15 • via Nuitee
L
Lowe • couple • us
9
Pros:

Very clean and great breakfast.

Cons:

Room was smaller than expected.

2026-01-15 • via Nuitee
S
Sanjay • solo_traveller • us
10
2026-01-15 • via Nuitee
M
Morales • family_with_children • us
8
Pros:

Customer service great. Safe location. Good breakfast.

Cons:

Pillows are not comfortable. Heater was not working properly. Room was too small.

2026-01-02 • via Nuitee
M
Merissa • couple • us
10
2026-01-02 • via Nuitee