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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Free bus station shuttle
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience a stay of comfort and convenience at Hilton Garden Inn Phoenix Airport. Indulge in the outdoor pool, hot tub, and delicious dining options at the Great American Grill.
Modern Comforts
Relax in well-equipped rooms featuring flat-screen TVs, a microwave, and refrigerator. Stay connected with free WiFi and make use of the work desk and coffee-making facilities provided.
Convenient Location
Benefit from a complimentary 24-hour shuttle to Sky Harbor International Airport and explore nearby attractions like Arizona State University and Phoenix Convention Center. Book your stay now for a memorable experience at Hilton Garden Inn Phoenix Airport.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The bar/restaurant stayed open fairly late.
everything was great. Thank you Gloria she was helpful and kinda
My stay was amazing Gloria really helped me with everything I need really appreciate her and the hard work she put in to help with my stay
Near to Airport free shuttle
Comfortable bed and pillows
Fridge microwave
No kettle for tea making
Checked in late and found that room was stuffy. Further investigation there was issue with thermostat. We were able to get ventilation so on to sleep. By morning - room up to 89. Also issue with tub - did not drain so during shower in standing water. When we checked out - we were told that we get some points for our issues. Never got and now saying matter closed. Rooms are in need of refresh. Management would even return call. Would mot recommend
Very good and helpful staff. The room was lovely but under supplied (blankets Towels,etc.)
Close to the airport, friendly staff, comfortable room.
Front desk staff were very professional, helpful and accommodating.
The AC unit was a bit noisy.
Fatalna obsługa. Pierwszy raz spotkałam się z takim traktowaniem klienta i problemem który pani miała z moją rezerwacją . Na transfer do hotelu musieliśmy czekać 45 minut a rano pomimo rezerwacji okazało się że mnie nie ma na liście i musiałam skorzystać z Ubera. Nie polecam tego hotelu.
Our stay was amazing. This hotel is one of the best I’ve stayed at in a long time. The room was clean, comfortable, and we were even upgraded since it was our wedding, which meant so much to us.
After a long day with family, we stopped by the bar and the bartender was incredibly friendly and welcoming. Gloria at the front desk was truly exceptional. We called the night before to ask if early check‑in was possible, and she actually reached out the next day to confirm that she would make sure our room was ready when we arrived. I’ve never had someone follow up like that when we were the ones asking for the favor.
The level of customer service throughout our stay was outstanding. Gloria, especially, went above and beyond—she has the leadership, kindness, and professionalism of someone who should be a manager. She made not just my husband and me feel welcomed, but everyone around her.
We couldn’t be happier with our experience.
-NICOLE CLARK
Gloria was incredibly helpful and welcoming. She checked us into a lovely room and took the time to tell us about the restaurant and bar, which were amazing. We’ve stayed at many hotels over the past 10 years, and I’ve never had a front desk agent go so far out of her way to ensure our comfort and satisfaction. Because of her, our family will definitely be coming back.
The Front Disk was an excellent. Superior service and an absolutely amazing experience New what to do and extremely helpful.
NONE
The breakfast was extremely disappointing. There was a bowl of melon and a dish of scrambled eggs - which who knows how long they had been sitting there.
See above regarding breakfast.
Also, bartender needs to learn how to make a basic margarita.
Extreme dissatisfaction with the customer service at this hotel. We attempted to contact the front desk by phone five separate times, and not once was our call answered. I hope the hotel will address these communication issues to improve the experience for future guests.
The rooms were so clean and comfortable, and quiet—we had a great stay. Gloria, who checked us in about an hour and a half early, was incredibly kind and had such a positive attitude. She gave us great recommendations and truly made my wife happy. Every time my wife came downstairs, Gloria was there to talk with her, which really made our stay special.
She recommended the bar, which was amazing. If you stay here, definitely try the food—the cook did a great job as well. Overall, we will absolutely be back and hope Gloria and the cook are still there when we return.
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