Portom International Hokkaido

Hotels
9.6 (846 reviews)
Bibi New Chitose International Airport International Terminal Building 4F , Chitose , jp

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and beautiful property
Helpful and attentive staff
Convenient airport location
Cons:
High printing fees for documents
Some issues with luggage assistance

Categories

Cleanliness
9.99
The property is described as clean and well-maintained.
Service
9.46
The staff is noted for being helpful and attentive.
Location
9.5
The hotel is conveniently located at the airport for easy access.
Room Quality
9.95
Rooms are described as spacious, modern, and beautifully equipped.
Amenities
9.48
The hotel offers excellent amenities like a spa and onsen.
Value for Money
8.94
The hotel is considered expensive, but generally worth the cost.
Food and Beverage
9.49
Various tasty restaurants available in the airport terminal.
Overall Experience
9.96
Guests express a very satisfying and relaxing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Luxurious 5-Star Accommodation
Portom International Hokkaido in Chitose offers a blend of luxury and convenience, located just steps away from New Chitose Airport. The hotel features a fitness centre, bar, and a hot spring bath for guests to unwind after a long day of travel.

Exceptional Dining and Services
Indulge in exquisite dining at the on-site restaurant or enjoy the convenience of 24-hour room service. The hotel also offers a concierge service to cater to all your needs, ensuring a seamless and memorable stay.

Convenient Location and Nearby Attractions
With easy access to New Chitose Airport and popular attractions like Salmon Hometown Chitose Aquarium and Lake Shikotsu, Portom International Hokkaido is the perfect choice for both leisure and business travelers.

Book your stay at Portom International Hokkaido now for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

9.6
Based on 846 reviews
Cleanliness: 9.99
Service: 9.46
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.96
B
Benjamin couple ph
9
2026-08-29 via Nuitee
Y
Yo1507 solo_traveller th
9
Pros:

The location is perfect for walking to the International terminal in the morning.

Cons:

Not very close to domestic terminal .. 10-15 mins

2026-08-28 via Nuitee
M
Manie couple za
9
2026-08-27 via Nuitee
P
Peter couple sg
7
Pros:

we liked the big room and the location

Cons:

we did not like the lighting-the corridoors were very gloomy. Also one of the two restaurants was closed even though the webite said it should be open.

2026-08-25 via Nuitee
M
madamoctopus solo_traveller kr
9
Pros:

치토세 공항 안에 있는 호텔이라 귀국길에 차반납하고 1박하면서 공항 국내선 푸드몰을 즐기기에 적합한 곳입니다. 올해는 룸 업그레이드도 해주셨습니다. 대욕장온천도 깨끗하고 좋아요

2026-08-24 via Nuitee
J
Jun couple jp
10
2026-08-23 via Nuitee
J
John couple sg
10
2026-08-23 via Nuitee
G
Giovanni couple cl
9
2026-08-22 via Nuitee
X
xuehong couple jp
9
2026-08-22 via Nuitee
M
Masako solo_traveller jp
10
2026-08-22 via Nuitee
I
Iris Grace couple au
10
2026-08-20 via Nuitee
C
Celeste solo_traveller au
10
Pros:

Modern, clean, and a wonderful stay

Cons:

Nothing

2026-08-20 via Nuitee
J
Jesus couple es
9
2026-08-18 via Nuitee
M
Marcel solo_traveller sg
10
2026-08-18 via Nuitee
S
SUTHIRA couple th
10
2026-08-16 via Nuitee
F
François couple fr
10
Emplacement idéal pour les vols matinaux ou les arrivées tardives.
2026-08-12 via Nuitee
F
François couple fr
10
2026-08-12 via Nuitee
ひろ子 solo_traveller jp
10
最高でした。
Pros:

職員の方々が親切でした
電話対応も良かったです

Cons:

無いです。

2026-08-09 via Nuitee
O
OSAMU couple jp
10
ゆったり
Pros:

落ち着いて過ごせました

2026-08-07 via Nuitee
S
Suporn couple jp
9
Great for catching an early flight
Pros:

The facility is beautiful and well-maintained. The room was spacious, clean, and had plenty of amenities. Located in the international terminal.

Cons:

The international terminal closes at 9 pm, so to get in, you will have to go to the domestic terminal and walk about 15 minutes. This makes it very inconvenient to enter the place after that. Plus, the instructions were confusing, and the receptionist had a language barrier.

Breakfast was underwhelming and not worth the price.

2026-08-06 via Nuitee