Portom International Hokkaido

Hotels
9.6 (811 reviews)
Bibi New Chitose International Airport International Terminal Building 4F , Chitose , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and beautiful property
Helpful and attentive staff
Convenient airport location
Cons:
High printing fees for documents
Some issues with luggage assistance

Categories

Cleanliness
9.99
The property is described as clean and well-maintained.
Service
9.46
The staff is noted for being helpful and attentive.
Location
9.5
The hotel is conveniently located at the airport for easy access.
Room Quality
9.95
Rooms are described as spacious, modern, and beautifully equipped.
Amenities
9.48
The hotel offers excellent amenities like a spa and onsen.
Value for Money
8.94
The hotel is considered expensive, but generally worth the cost.
Food and Beverage
9.49
Various tasty restaurants available in the airport terminal.
Overall Experience
9.96
Guests express a very satisfying and relaxing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Luxurious 5-Star Accommodation
Portom International Hokkaido in Chitose offers a blend of luxury and convenience, located just steps away from New Chitose Airport. The hotel features a fitness centre, bar, and a hot spring bath for guests to unwind after a long day of travel.

Exceptional Dining and Services
Indulge in exquisite dining at the on-site restaurant or enjoy the convenience of 24-hour room service. The hotel also offers a concierge service to cater to all your needs, ensuring a seamless and memorable stay.

Convenient Location and Nearby Attractions
With easy access to New Chitose Airport and popular attractions like Salmon Hometown Chitose Aquarium and Lake Shikotsu, Portom International Hokkaido is the perfect choice for both leisure and business travelers.

Book your stay at Portom International Hokkaido now for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 811 reviews
Cleanliness: 9.99
Service: 9.46
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.96
O
Ofer • couple • il
10
מלון מדהים ברמה הכי גבוהה שאפשר לדמיין להתחיל טיול ביפן
Pros:

בתוך שדה התעופה, מאד נוח ויעיל

Cons:

אהבנו הכל

2026-06-27 • via Nuitee
P
Prapapan • extended_group • th
8
Pros:

The location is convenient as a place to stay to catch flights and convenient to find eating places for dinner. The room is comfortable and spacious. Breakfast is great.

Cons:

At first, it was difficult to find ways to reach the hotel. I did have difficulty to find hotel signs. Besides, it could have been better if there are more lights in the corridors.

2026-06-26 • via Nuitee
M
Mathew • couple • us
10
2026-06-26 • via Nuitee
T
Thawatchai • couple • th
10
2026-06-25 • via Nuitee
I
ivymoh85 • solo_traveller • my
10
2026-06-25 • via Nuitee
G
Glen • solo_traveller • sg
8
2026-06-23 • via Nuitee
D
David • solo_traveller • be
10
2026-06-23 • via Nuitee
Y
YONGXI • solo_traveller • sg
10
2026-06-20 • via Nuitee
M
Mei Ying • solo_traveller • hk
10
2026-06-20 • via Nuitee
J
JOSE • couple • es
10
De reyes sin serlo y a precio de dioses..
Pros:

Todo en general

Cons:

Quizás el precio fue una obligación por coger el avión y era el más cercano .

2026-06-18 • via Nuitee
W
Winni Shen • family_with_children • sg
10
Highly recommend to other ppl
Pros:

The staffs are very friendly

Cons:

The option of the breakfast is too little

2026-06-17 • via Nuitee
S
saya • solo_traveller • jp
10
最高！！
Pros:

部屋もアメニティも高級感凄くて感激でした！スタッフの方の対応もとても丁寧でした！
部屋からは飛行機が見えて、ロケーションも良かったです。何より空港の中のホテルなので移動に便利です！

2026-06-15 • via Nuitee
A
Athasit • solo_traveller • th
10
Pros:

ห้องพักกว้างขวาง และสิ่งอำนวยความสะดวกดีมาก ออนเซนสงบเงียบสะอาดมาด

2026-06-12 • via Nuitee
H
HIDETOSHI • family_with_children • jp
9
パーフェクト。
Pros:

朝食が美味しい。館内がとても綺麗。アメニティが充実。

Cons:

お値段は、高めかなぁと。

2026-06-12 • via Nuitee
R
RYOKO • couple • jp
10
2026-06-07 • via Nuitee
S
Sean • family_with_children • sg
8
Very nice suite and a somewhat dear price for an airport hotel
Pros:

Picked a junior suite. Much larger than expected, the pictures do not do it justice. fantastic room. Free minibar but to be expected at the price you are paying. Very luxe hotel feel, albeit very gotham/bond villain kind of luxury.

Cons:

Onsen design did not appeal to me, felt like it was designed for a bond villian or darth vader with all black floors and ceilings. Opposite of relaxing unless ur an evil corporate type. Was serviceable tho.

2026-06-05 • via Nuitee
R
RONGTONG • family_with_children • tw
8
2026-06-04 • via Nuitee
E
Elaine YMC • solo_traveller • my
9
Pros:

The facilities and the location.

Cons:

Nothing just that the breakfast limited

2026-06-02 • via Nuitee
白石 • solo_traveller • jp
6
2026-06-02 • via Nuitee
T
Taylor • couple • us
10
2026-06-02 • via Nuitee