Portom International Hokkaido

Hotels
9.6 (699 reviews)
Bibi New Chitose International Airport International Terminal Building 4F , Chitose , jp

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Sauna
See all facilities

Review Highlights

Pros:
Clean and beautiful property
Helpful and attentive staff
Convenient airport location
Cons:
High printing fees for documents
Some issues with luggage assistance

Categories

Cleanliness
9.99
The property is described as clean and well-maintained.
Service
9.46
The staff is noted for being helpful and attentive.
Location
9.5
The hotel is conveniently located at the airport for easy access.
Room Quality
9.95
Rooms are described as spacious, modern, and beautifully equipped.
Amenities
9.48
The hotel offers excellent amenities like a spa and onsen.
Value for Money
8.94
The hotel is considered expensive, but generally worth the cost.
Food and Beverage
9.49
Various tasty restaurants available in the airport terminal.
Overall Experience
9.96
Guests express a very satisfying and relaxing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Luxurious 5-Star Accommodation
Portom International Hokkaido in Chitose offers a blend of luxury and convenience, located just steps away from New Chitose Airport. The hotel features a fitness centre, bar, and a hot spring bath for guests to unwind after a long day of travel.

Exceptional Dining and Services
Indulge in exquisite dining at the on-site restaurant or enjoy the convenience of 24-hour room service. The hotel also offers a concierge service to cater to all your needs, ensuring a seamless and memorable stay.

Convenient Location and Nearby Attractions
With easy access to New Chitose Airport and popular attractions like Salmon Hometown Chitose Aquarium and Lake Shikotsu, Portom International Hokkaido is the perfect choice for both leisure and business travelers.

Book your stay at Portom International Hokkaido now for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 699 reviews
Cleanliness: 9.99
Service: 9.46
Location: 9.5
Room Quality: 9.95
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.96
R
Roman • couple • cz
10
2026-03-06 • via Nuitee
K
Kate • couple • au
10
2026-03-06 • via Nuitee
X
Xiao Li • family_with_children • my
9
Excellent
Cons:

The room foyer has an odor

2026-03-05 • via Nuitee
S
Sofina • solo_traveller • sg
10
I love it! I will be back!
Pros:

Everything

Cons:

Nothing

2026-03-05 • via Nuitee
H
Henrik • couple • se
9
2026-03-05 • via Nuitee
K
kenji • couple • jp
8
2026-03-04 • via Nuitee
L
Lee • couple • my
8
2026-03-04 • via Nuitee
I
Igor • family_with_children • ru
10
2026-03-03 • via Nuitee
J
Joyce • couple • cl
10
Best place to stay in CTS, a real pleasure!
Pros:

It’s like an oasis of relaxation and elegance!

2026-03-03 • via Nuitee
S
Sue Kim • family_with_children • sg
10
2026-03-03 • via Nuitee
J
Jennifer • couple • us
10
Best hotel for international departures
Pros:

I loved that this hotel is near the international check in area. My room was huge! I could see the planes from my window yet it was very quiet.

Cons:

Nothing. Loved everything!

2026-03-02 • via Nuitee
T
Tamara • couple • us
10
Great!
Pros:

Loved the beauty and super size of the room, ease of flow from the airport, keeping skis on cart in lobby- made the whole air travel feel very five star and easy!

2026-03-02 • via Nuitee
G
Graham • family_with_children • au
10
2026-03-02 • via Nuitee
P
PIYA • couple • ca
8
Pros:

อยู่ในสนามบิน ห้องกว้างมาก วางกระเป๋า จัดกระเป๋าได้สบายสะอาด

Cons:

ห้องไม่เก็บเสียงเลย ทั้งๆที่อยู่ในสนามบิน เครื่องบินขึ้น คนเดินคุยกันได้ยินหมด กว่าจะได้นอนหลับคือเกือบตี1

2026-03-01 • via Nuitee
C
Ching • family_with_children • hk
10
2026-03-01 • via Nuitee
D
Darjo • extended_group • si
9
2026-03-01 • via Nuitee
D
Damien • couple • nl
10
Perfect
2026-02-28 • via Nuitee
B
Blackstock • solo_traveller • us
10
2026-02-28 • via Nuitee
林 • extended_group • tw
10
Pros:

安靜，地點優秀，房間設施整潔新穎，服務人員親切

Cons:

無

2026-02-27 • via Nuitee
M
Manuela • couple • at
10
2026-02-27 • via Nuitee