Leonardo London Heathrow Airport

Hotels
•
Fattal Hotel Group
8.6 (532 reviews)
Bath Road, West Drayton, England, UB7 0DP , West Drayton , GB
44-20-89900000

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean rooms
Comfortable stay
Cons:
Slow check-in process
Rude staff
Uncomfortable bedding

Categories

Cleanliness
8.18
Rooms need updating and the decor is run down, but overall cleanliness was mentioned positively.
Service
9.15
Staff were very friendly and accommodating, providing great help during the stay.
Location
9.19
Good location near Heathrow with convenient access to transportation options.
Room Quality
7.64
Some guests mentioned uncomfortable mattresses and bedding.
Amenities
8.67
Generally good amenities, although the hotel may feel neglected.
Value for Money
8.63
Good price for quality stay, especially with access to dining and transportation.
Food and Beverage
8.68
Food described as very good by several guests.
Overall Experience
8.65
Overall a good experience with helpful staff and nice location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:18

Property Description

Amenities and Services

Experience a range of facilities like a fitness center, complimentary Wi-Fi, and concierge services. Enjoy conveniences such as a hair salon, a common area with a TV, and a banquet hall.

Dining Options

Savor delicious meals at Bar and Grill, a restaurant with a bar/lounge, or opt for in-room dining with the available room service. Relish buffet breakfast on weekdays and weekends for a fee.

Featured Amenities

Stay productive with a business center, express check-out, and dry cleaning services. Benefit from a surcharged airport shuttle, self-parking, and 230 well-appointed rooms with modern amenities.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 532 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
N
Nita
6
Pros:

The air con wasnt working and no fan available in the room. Room was very noise outside traffic

2025-10-13 • via Nuitee
K
karen • partner
10
Pros:

Great having a Restaurant at hotel. Rooms were clean and spacious

2025-10-13 • via Nuitee
D
Diane • family_with_children
10
Pros:

On arrival the staff were really friendly and attentive, they sorted out a adjoining room with myself and my daughter family.
Breakfast was excellent, overall a great experience definitely stay again.

2025-10-12 • via Nuitee
A
Alison
10
Pros:

Ideal for an overnight stay when catching an early flight

2025-10-12 • via Nuitee
J
Jia Lin
10
Pros:

Breakfast is good

2025-10-12 • via Nuitee
C
Chris • partner
10
Pros:

The hotel is right next to heathrow, easy for access to the car rental pickup and return. Room was great with everything needed for a short stay,
The breakfast buffet was fantastic very high quality, warm and tasty
I have paid a lot more for a lesser hotel.
Highly recommend

2025-10-11 • via Nuitee
N
Naveed • family
10
Pros:

Very close to the airport, safe. Good breakfast buffet although more buffet items could have been added.

2025-10-11 • via Nuitee
E
Elizabeth • family
10
Pros:

I used the airport shuttle and it was very convenient. Can't give change cash though.

2025-10-10 • via Nuitee
T
Tracey
6
Pros:

Hotel was good and convenient for the airport. Bar menu was great and food nice and service very good. The stay was ruined for me when I went to have a shower after dinner and a pile of very dirty towels were there from previous occupant.

2025-10-10 • via Nuitee
M
Martin
10
Pros:

The Leonardo is my go to hotel when traveling out of Heathrow. I've always had excellent service whenever I have stayed here and this time was no different. I will use them again.

2025-10-10 • via Nuitee
E
Eddie • family
10
Pros:

The hotel itself was very nice especially in terms of relative value. Very nice and helpful staff as well as having a small gym which to me is always something I'd like to at least be available. The area is also something I liked because I ate breakfast at Madeirinhas and right next door was J and A supermarket. Those two things were huge for me. There is a nice local park right there as well and busses were plentiful to get around if needed. If I'm ever back in London I'd surely stay there again.

2025-10-10 • via Nuitee
S
Susan • partner
8
Pros:

Room was clean and very easy access to ghe airport.

2025-10-10 • via Nuitee
S
Stephen
8
Clean and convenient
Pros:

Bit slow check in .. but otherwise a clean and convenient hotel...

2025-10-10 • via Nuitee
V
Vanessa
10
Pros:

Good selection at breakfast and staff friendly

2025-10-10 • via Nuitee
M
Mrs Sajidah • family
10
Pros:

Lovely clean hotel, with pleasant staff, and plenty of parking. We had 2 connecting rooms which was very convenient, parking was included with my stay due to my Expedia status,

2025-10-09 • via Nuitee
D
David
10
Pros:

This is a great hotel close to LHR.
Was given a runway view room. Great if you like plane spotting.
All staff are friendly and restaurant offers great food, dinner and breakfast, with good bar food and drinks.

2025-10-08 • via Nuitee
L
Lily Ko • family
10
Pros:

Friendly and helpful staff.

2025-10-08 • via Nuitee
M
Maria
10
Pros:

A quick comfort rest, after tyring,delayed flight back to Heathrow airport.

2025-10-07 • via Nuitee
L
lester • family
10
Pros:

Very good

2025-10-07 • via Nuitee
E
Edward
10
Pros:

Very close to LHR. Easy getting too and from. However, it is a long way from the heart of London. The trade off was worth it.

2025-10-07 • via Nuitee